Do not use this pharmacy. One of the worst customer service experiences of my life. Almost…read moredehumanizing. Went to the pharmacy to pick up a prescription with my sick 3 year old and was told it was not ready yet. I asked for an estimate on when it would be ready and was scoffed at and told at least 2 more hours. I tried to buy another item but was told "don't you see I'm busy, go away." Cannot properly express how disgusted I am with my experience at this CVS.

might be the worst pharmacy in north east Ohio nobody moves with a purpose in this place and could…read morecare less when u get the medication u need. they don't have a number u can talk to actual people from this whole place is poorly ran and executed probably wouldn't go here

The pharmacist Rob is so kind & considerate I give HIM 5 stars. He helped us out with great…read morepatience today with my brothers new & changed meds he made sure he got everything he needed. Very special guy - thank you so much. Give this man a raise

Scheduled an appointment to get my Covid booster at 7pm. I went in 10 minutes early and the…read morepharmacist told me I would have to wait an hour, "because they had no techs, and I should reschedule it between the hours of 10am and 6pm." You know, the time of the day that most people are at work. If you wonder why there is a pandemic going on, you can thank Rite Aid and their shitty pharmacists and corporate greed.

Yesterday, I ordered and paid for cough drops and Zicam from this Drug Mart online. When I arrived…read moreto pick up my order, the cashier did not appear to know where the order was. She contacted the manager through intercom and he told her where she would find the order. The cashier found it and proceeded to charge me for the order. I explained that I had already paid for it and pulled up the receipt on my phone. She still wanted to charge me and called the manager up front. The manager was not a pleasant person, in fact he was nasty and extremely rude. He gave me quite a hard time before he finally let me leave without paying for the order a SECOND time. Needless to say, I will never return to the Drug Mart on Vine Street in Eastlake again.

I would like to commend Tee H. for her great customer service. She asked if I had a card or phone…read morenumber, smiled, was pleasant, and I especially liked that she wrapped my toilet bowl brush separately from my other products. This store is really great -- aisles are clear, shelves are stocked, and all the people are friendly. Barb Federico 1-17-26

These are the most friendly and compassionate people I've ever met. There is also a nice person…read moremanning the door and keeping it secure and they are so friendly when you first enter. I seriously have never met a cranky employee here! I stopped in after an incredibly stressful week at work and I can definitely admit to being spazzy. I had misread the deals for the week and ordered something thinking it was on sale that day but it was really the next day. They were quick to inform me if I could afford to wait a day it would be a wayyyy better deal, like a store actually informing you of a sale?? That's amazing. When I explained I was swamped at work and wouldn't be able to stop by back in for a couple weeks, they were compassionate, offering an empathic ear and reassuring me that it'll work out and reminding me that I can only internalize so much. It was like the hug I needed after a rough week. I want to hug those amazing women for being so supportive! I know some people consider it expensive, but I'd rather spend my money with people who care about well-being, they make sure you what you truly need! I love this place for their staff, I cannot say enough good things!

Nice people BUT the prices are outrageous. The idea with legal is to remove the black market, but…read morethe Botanist and all Ohio dispensaries are just creating an even bigger black market with their prices. Well done Ohio for screwing this up.

Michelle Vogler the pharmacist at CVS in Target at the Willoughby location is not a very nice…read moreperson and is disrespectful to the elderly :( will never patronize this location ever again!!!

This is the only pharmacy where I can walk in, pick up my prescription and be out of there within 5…read moreminutes...Other I went to, I had to wait in a line for 20 minutes before being helped....This place is a find!!

This Walmart serves the suburban folk of the East Burbs of the Cleveland metro area, such as…read moreWillowick and Eastlake. It's a vast Walmart with a good array of the usual bits and bobs. I've bought good fruit here, plenty of drinks, and some toiletries, always pretty decent prices. The parking lot is okay for sleeping in, too. Even the local cops told me it would be okay to sleep here. Which was quite a surprise. The store itself is an average location. It has pretty much everything. Prices are cheap. You will feel it sucking your soul out of you as you shop here. I went inside for a fruit drink, some almond milk, and bananas. I paid very little. I felt very small in the world. My nether regions shrank during the process. I am sure of it. Or maybe that was from sleeping in the parking lot in the cold. Who knows.

This store has really gone down. The customer service is horrible and I had a manager literally…read morescream at me because I politely asked her for help. I went to the money store to put money on my one card, no one was there! Then I find out she's standing at the front of the store watching the registers because apparently a bunch of employees went on lunch. I just walked out. I tried to place an order on the app for pick up, half of the stuff I wanted was out of stock and would be shipped to me at a later date. I was thinking okay, at least the main things I wanted I could pick up were there, so I go to check out, I enter my pin, which has been the same for years, and it said I entered the wrong pin. It did that two more times, then it said I can't use my card for 24 hours! I just canceled the whole order and went to another store. I refuse to EVER go to that store or order from that store again!

I wanna know why at check out you have to feed cash through a slot underneath the conveyor belt?…read moreIs it because our current check out employees don't know how to count?? Or balance a cash register.? No wonder Amazon has taken over the world. I continue getting aggravated every time I shop.

They will not refill my kolonopin prescription due to the fact that the manger said I have to have…read moremy doctor call in after she already called in I had to wait 10 days to get my anxiety medication I missed work and everything because I rely heavily on this medication to live a normal life and I've been told by many of my friends it definetly has to do with race my white girlfriend had no problem and we have the same doctor

I was shopping for diabetic pen needle tips 32G x 4mm for my 92-year old mother and was refused a…read moreprice check and was told erroneously that a prescription was required for purchase after showing a descriptive item box tab to the pharmacist technician.

Discount Groceries. Nice people. So what is not to like... well they DON'T TAKE CREDIT CARDS except…read morefor Discover. As a result I shop here far less than I might.