First and last time visiting. I'm so over these businesses and their loss prevention people. Can I…read moreshop in peace? The LP person was waiting by the door as I exited the store. I know he saw me paying for my items. So ridiculous! Never again!

B & P Beauty Supply has everything you could possibly need and more for every style--whether it's…read morehair, nails, or accessories, they always come through with great variety and availability. In the past, I've run into a few employees who came off a bit rude or judgmental, but I haven't had that issue in a while, so it seems like things have improved. Overall, it's a solid beauty supply store that I can count on, and I'd give it 4 stars.

Very friendly staff and great deals and sales. They also offer great service if you have any…read morequestions or need anything that you have questions about.

Because my hair is badly thinning, my daughter convinced me to look at wigs in this store. The…read moreselection is large and, as a first time wig buyer, it was a daunting prospect. Putting on a wig cap was much more difficult than I expected, even though my hair is sparse. It also does nothing to flatter your looks. We were there for quite a while and I tried on at least 15 wigs of different colors and different styles with no luck. The young lady who was assisting me, Uni (my apologies, I know this is mis-spelled), was very nice and so patient with a customer who truly didn't know what she wanted. In the end, it was Uni who chose the wig that I finally bought. Without her help I'm sure I would have gotten nowhere in the selection process. It was because of her that the whole experience turned out to be much more pleasant than I had anticipated. My next step is to try and find a wig stylist.

5 stars for Dr Browning - pediatric dermatologist 3 stars…read morefor the building - which is rundown, musty, hot, often smells like burning skin, and has weird stains on the waiting room chairs. Dr Browning is great with kids, knew what our babies strange birthmark was after one look, have us materials on how to deal with it, and when it became unmanageable - surgically removed it. As a surgeon - he was quick and thorough, and baby is healing very well. He explained the 3 types of sutures he used for different purposes. Aftercare has been very easy. He also seems knowledgeable about minimizing the scar.

I can not recommend this place more! I have been getting laser hair removal here for the past eight…read moremonths now with Stephanie the aesthetician. I recently got a facial with her and I loved it. I am so pleased with the results that I have been seeing. I could not be more please with the bedside manners that so many of the employees especially Stephanie has! Give this place a try!

Location is in a decent spot. The outside is a little basic, but overall clean the staff is helpful…read moreand ready to assist in anyway. We have been coming here for about three years now and we have never had any issues anything that you need they can help find or order for you whether it's special order or just something basic that you need. Overall good atmosphere would recommend anybody in the local area.

I just went in to look around.(I am licensed) and they were giving me such dirty looks and…read morefollowing me around the store and one of the men that works there was starring at me hard as I was walking out and made me super uncomfortable. They have many good things here, but workers who work here made me feel super uncomfortable and it was honestly so rude.

First time here and even though the location is way out of my way it was worth the drive. I was in…read moreheaven when I entered the location. The variety of lashes was remarkable and other supplies too. The prices were very reasonable and after speaking with some of my friends I heard that the prices here were actually way cheaper then in other locations. The young lady who assisted me was very patient with me considering I had so many questions about all the products and also asking her about other items I was looking for which they did have in store. I was able to get my lashes plus extra supplies and more. The cashier was nice to and told be about the discounts they offer if you buy a certain amount you get a percentage deducted in which this vas I did qualify for it since I over did it. I am definitely referring all my family and friends to this location even if I have to drive them myself it is well worth it.

I love this chain of lash supplies. But this store in particular is horrendous, I wouldn't even put…read moreit on a spectrum of how bad it is. I come from Austin to get supplies, so it is either San Antonio, Dallas, or Houston. This has been the 3RD time I have taken a day off and moved clients to make an emergency lash run. Got here today and called and it was yet again CLOSED. They asked me to come back tomorrow and with the price of gas and the time it took to drive; not to mention the money I'm losing for not taking clients to drive here. They said there was an emergency and that's why they closed, which I am sympathetic for, but not ONE person? If y'all keep doing this, just close down this location. Horrible representation of the other chains and this one is poorly run and an absolute mockery of the other stores.

I was nervous stopping here due to the reviews but the woman that helped me out (the one pictured…read morein other reviews) was the sweetest to me. She helped me look for hair building fibers and even a different brand when I didn't want the bigger bottle. It all worked out and she was super helpful retrieving my info (I have two people on my pro account) I'd definitely go back for future purchases

Todays experience was not a good one.. I am a customer that has been going there for about a 15…read moreyears with my mom.. with mixed feelings. Today was the worst, I often buy an excess of items I need because sometimes they'll sell out or I'll try one and just incase I like it I have the other and if I don't I'll return with receipt or ask to swap for something else. However I bought a black arctic fox hair semi perm dye and tried to return because I did ask ahead that if I used some of it and if I didn't like it could I return it? The lady (a different worker, not April) answered me with yes only if it's more then half full. I brought it back with receipt with other items because it didn't work and it was a little more the half full. She said I couldn't return the back dye because it was "less then half" full but I did with everything else. I'm mentioning this (happened once) because I went by earlier today to return nothing used, new dye hoping to change the color and return the eyelashes I bought two of, used one but didn't use the other. The worker named April said after I asked, "you are no longer able to return or swap anything without my manager here" I asked why and she said "because you have a history of buying a lot of stuff and returning it used" I told her it happened once like a month ago like second to last visit. I asked if it was just towards me or everyone.. she said " just you" then I asked for the managers phone number so I can try and talk things out or explain the misunderstanding. Then she said "no I'm not giving you their number. You can call on the website" I went back (I'm 18) to the car and had my mother and baby sister in the car that is 3 and has autism. My mom noticed I looked upset and I was. I explained what happened and my mom went in to help while I stayed in the car to watch my baby sister.. my mom was in there for sometime.. my mom came back and told me the awful names the employee called my mom. She called her a b**ch and an as***le. The lady told my mom that "now you're here, I just told your daughter" then said "it's stupid to buy lots of things then return and want the money back or swap when it's been all used" she said this with a customer or two around. When she was giving my mom a hard time and noticed my mom took a picture of her.. she said "you're one of those people.." my mom was confused and said what, "I mean one of those assholes" she was quite rude then my mom said "if you're upset with trying to do refunds or the pay wage , it doesn't mean you have to be upset with everyone else." Then she said "you bitch". Then my mom said "it takes a bitch to know one". My mom came back to the car and we discussed that we would go to a new Sally's, that place lost our business for sure. The worker was being really rude, didn't want to give her name, her managers nor the corporate or her managers number. She didn't want to help the bystanders / customers either and stayed on her phone. It was a upsetting and sad experience.. won't be going again even if it's the closest to my house..about less than a 10 minute drive. My mom would've recorded but she was on the phone with corporate and it wouldn't let her record at the same time.

As a dental professional, I was mortified by my recent visit to Windcrest Cosmetic Dentistry. I was…read morescheduled for a routine cleaning and exam at 3:00 p.m. The hygienist I was schduled to see, Dominique, was running behind, so the dental assistant brought me back, and Dr. Patel -- whom my husband and I have always had great experiences with -- performed my exam first. The hygienist finally came into the room around 3:20 p.m., and by 3:36 p.m., I was already checked out at the front desk. I have never had a cleaning that lasted only about 15 minutes (which included the time Dominique had to santize the dental chair, saliva ejector and water hoses), especially being overdue for my regular visit. What concerned me even more was the lack of infection control. The dental instruments were opened from the sterilization bag before I entered the room. I had to ask the hygienist to sanitize the dental chair, saliva ejector and water hoses because it didn't appear to have been cleaned prior to my visit (white particles visible on surfaces mentioned), and I was handed visibly dirty patient glasses. As someone who works in the dental field, I found this completely unacceptable and concerning for patient safety. It also saddens me that when I brought this issue to the attention of the front office staff upon checking out, nothing was done to address or rectify the situation. No apology was offered, which was very disappointing and left a poor final impression. Whether this was due to running behind schedule or simply a lack of care, the experience was extremely disappointing. Despite my positive experiences with Dr. Patel, my family and I will not be returning after this visit.

Update 4/7/26 - My most recent experience with your office was below expectations and has led me to…read moreconsider seeking care elsewhere. I visited for a routine cleaning in late 2025, during which I felt the dental hygienist appeared inexperienced and uncertain in her technique. After the cleaning, while measuring periodontal pocket depths, the probe was left in my mouth while she turned away to chart. Additionally, the pressure applied during the exam was excessive and inconsistent with my previous visits, where my dental health has been stable. When Dr. De La Garza came in for the exam, I mentioned my concerns and expressed that I did not feel the measurements were accurate. Despite this, I was advised to schedule a deep cleaning, which I believe may have been recommended based on those questionable measurements. More recently, I received a call to schedule my next cleaning. During that conversation, I calmly and professionally explained my prior experience and shared that I was open to continuing care with the practice, provided I could be scheduled with a different hygienist. I also emphasized that my intention was simply to share feedback and resolve the issue. I was surprised when the response I received was an offer to remove me from the call list rather than address my concern. When I expressed my surprise and reiterated my desire to remain a patient while having my concerns acknowledged, the conversation was abruptly ended. After more than 10 years as a patient, I find this experience disappointing. I value the care I have received in the past, but I am concerned by how this situation was handled. I hope this feedback is taken constructively, as my preference would be to continue care with your office under improved circumstances. (4/7/26) Update #2 - I contacted the office and spoke with the Office Manager to ensure my concerns were clearly communicated. While she did offer the option of scheduling with a different hygienist, I was interrupted during my explanation of the situation. She referenced notes in the chart and appeared to focus on defending the hygienist rather than simply listening. As a registered nurse who also works in service recovery, I place a high value on active listening and empathy. I was disappointed by what felt like a lack of both during this interaction. Had my concerns been fully acknowledged with a simple apology and then followed by the proposed solution, I would have been willing to schedule an appointment immediately. The call itself lasted less than five minutes. This reinforces my impression that my concerns were not given adequate attention, or the office manager was just too busy to listen. Unfortunately, this experience leaves me feeling as though patient relationships and long-term retention may not be a priority.