awful. treated my whole family like prisoners while not letting us see our very sick 84 year old…read moredad. tried to kick us out because i told the nurse lily that i was talking to my mom, not her. officer told me to shut up because i told him i was leaving after he told me to "move". very mean desk lady, they sat and laughed while we are trying to figure out if our dad is okay. do not come here under any circumstances

Didn't receive expected help, came home untreated, told me to schedule appt with Primary Doctor and…read morejust left, was talking to me like they don't care and didn't explain what's going on

I "discovered" a nest of yellow jackets in my yard, and they expressed a significant amount of…read moredispleasure at being interrupted. I got into Quickmed and saw a great gal. She took my history and provided options and got me sorted. I would go back there in a heart beat.

After our daughter had a scary fall, we found ourselves at the Quickmed Urgent Care. Rachel and…read moreTim, the PAs, were so incredible. They made our 8 year old daughter feel empowered to share her feelings, they were kind and so very patient! The woman at the front desk was wonderful at distracting our 4 year old son also :) We were so impressed and pleased that at our time of need we were able to find such wonderful caregivers!

Usually they were just fine but on one day i just happened to get a nurse who didn't want to do…read moreanything and for the money you pay there that is just not acceptable

Fantastic care. The Cleveland Clinic has always been renowned for its tremendous medical facilities…read moreas it's been in the top 10 hospitals in the US in a multitude of aspects. Great to see the Cleveland Clinic branch out to new areas in the Cleveland & surrounding areas. If your insurance allows, its worth the time to go to this or any CCF facility.

Don't waste your time they don't listen. The physician assistant is rude and very unprofessional.read more

Terrible. The PA Nour Salameh is rude, with zero compassion for the patient (my 3 year old son)…read more Did not introduce herself before digging her fingers into the open wound while my son screamed. My son asked for a break multiple times and had no mercy. If you have no compassion or care for people, you should not be in healthcare. Will never return there. The nurses were friendly.

Three trips to ER in January and February 2026. Excellent timely care delivered with calmness and…read moremuch professionalism. As in any ER the sickest get care first. Every person wanted to. Help in whatever way possible. Main campus and Brunswick ER. I am an ICU nurse by the way.

Went in today for my first colonoscopy. Everything ran smooth as silk. Checked in at the desk in…read morethe Endoscopy department and was brought back to my room within 10 minutes. 20 minutes later, I was seen by the anesthesiologist and given the game plan. I was then whisked away into the procedure room, given my dreamland mix via IV drip. After a brief dream about riding to Sturgis, I woke up to find everything done and nurses hovering over me. Absolutely brilliant experience from beginning to end (pun intended). All the staff were friendly and courteous. Southwest is a top notch hospital in a city loaded with world class hospitals.

I should of never went back after the receptionist was so bothered and rude to me for no reason…read more She argued with me a few times saying my address was wrong. I said no its not. Then she saw she had another persons drivers license and this same receptionist was also rude to my family member when they were there. But I did go back, what a waist of money and time. The practitioner didn't even try to help and I needed antibiotics. I ended up in the hospital with a lot of pain and suffering. They gave me the antibiotics, ect. that I needed. Now I will confirm I will never go back there.

PROS: Upfront about the cost if you do have to so self pay…read more Nurse practitioner was very friendly. That's the only reason I gave it a few stars. CONS: I went in for STI testing, specifically for HSV and they do zero blood work. They only test with urine, which is not the standard for HSV. I've been getting tested for over ten years and no one has ever offered that--because it's not as accurate as blood. The standard is a swab and blood test. Why wouldn't they know this? Why am I paying them money and then providing education? I have no idea why they don't offer blood testing. But just thought I'd post incase anyone is looking to get STI testing here. Go to planned parenthood if you're self pay. It's more expensive but at least you'll get accurate test results.

Very clean, very efficient. I loved the ability to schedule online and then get a text message to…read morelet me know 20 minutes out. The staff answered my questions and assessed my symptoms very quickly. Very good experience and I would consider this facility over the Telehealth on demand.

They took forever , and these idiots don't prescribe any medicine that is helpful, only give meds…read morethat are useless when u are fighting a sinus infection.

It was very concerning that the lady taking my husband's blood pressure started with the cuff on…read morehis right arm between his wrist and elbow. When the reading was high she then put it on his left arm, but so loose it kept falling and was moving all over. Clearly she was never trained in this task. My husband was then given two over the counter medications that were both expired, one in 2019!

Hard to find where they were located. I had to call them to get directions…read more I thought I had pushed a hearing aid part deep inside my ear (I hadn't). Quick triage and I was reassured that I had not. No waiting. I felt they really cared about me. I would recommend to others.

This facility was amazing. My husband got stung by a wasp on his nose. He's allergic. He took two…read moreBenadryl put ice, and I got him all checked in and made an appointment online before we ever left the house when we arrived. We were taken almost immediately. They were able to administer an epi-shot there and steroids plus a couple other things. Since he had to have epinephrine, they called 911 for the ambulance to transport him to the hospital, everything was so smooth and the people were friendly and just wonderful. I would highly recommend this place for some thing that doesn't require a hospital emergency room.

I'm not sure what kind of training or schools the female physician assistant went to but I was…read moreasked what medications I was on. When I responded with "Apretude" she had no idea what that was and I had to explain to her that it's to prevent HIV. She looked at me and said "you have HIV?" Again, I explained, it's PrEP to prevent HIV. This is unbelievable to me in 2026 that any medical professional would be so oblivious and insulting.