awful. treated my whole family like prisoners while not letting us see our very sick 84 year old…read moredad. tried to kick us out because i told the nurse lily that i was talking to my mom, not her. officer told me to shut up because i told him i was leaving after he told me to "move". very mean desk lady, they sat and laughed while we are trying to figure out if our dad is okay. do not come here under any circumstances

Didn't receive expected help, came home untreated, told me to schedule appt with Primary Doctor and…read morejust left, was talking to me like they don't care and didn't explain what's going on

I "discovered" a nest of yellow jackets in my yard, and they expressed a significant amount of…read moredispleasure at being interrupted. I got into Quickmed and saw a great gal. She took my history and provided options and got me sorted. I would go back there in a heart beat.

After our daughter had a scary fall, we found ourselves at the Quickmed Urgent Care. Rachel and…read moreTim, the PAs, were so incredible. They made our 8 year old daughter feel empowered to share her feelings, they were kind and so very patient! The woman at the front desk was wonderful at distracting our 4 year old son also :) We were so impressed and pleased that at our time of need we were able to find such wonderful caregivers!

Usually they were just fine but on one day i just happened to get a nurse who didn't want to do…read moreanything and for the money you pay there that is just not acceptable

Fantastic care. The Cleveland Clinic has always been renowned for its tremendous medical facilities…read moreas it's been in the top 10 hospitals in the US in a multitude of aspects. Great to see the Cleveland Clinic branch out to new areas in the Cleveland & surrounding areas. If your insurance allows, its worth the time to go to this or any CCF facility.

Don't waste your time they don't listen. The physician assistant is rude and very unprofessional.read more

Terrible. The PA Nour Salameh is rude, with zero compassion for the patient (my 3 year old son)…read more Did not introduce herself before digging her fingers into the open wound while my son screamed. My son asked for a break multiple times and had no mercy. If you have no compassion or care for people, you should not be in healthcare. Will never return there. The nurses were friendly.

My first time ever being at this hospital and I was treated very well by the ER staff, and main…read morefloor staff. They ran every possible test they could on me to try and figure out what was going on-- while the hunt is still a mystery, they took very good care of me by going above and beyond The only complaint I really have is Dr. Koepke, he was extremely rude and dismissive to me, he talked down on me like I was less than him because he's a doctor, he asked me really unprofessional questions and made passive-aggressive judgements towards me. If you ever get him as your attending providers while inpatient, and you are a woman, I highly encourage you to ask for someone else on your care team. Otherwise, my experience was probably one of the best I have gotten in a hospital stay. This hospital really prides themselves on being closely knit with the community, and I really appreciate that.

My sister recently had a baby here and was treated horribly. The lactation nurses were great, but…read morethe women who came to her room for the few days after birth were beyond rude, demeaning, and accusatory. I understand it is their job to recognize ppd, but it is also important to acknowledge and show compassion when a woman has gone this. Since she was forced to sit in pain, her husband was doing the diapers and feedings. Well apparently when the man looks after the baby, they see that as a red flag. They pulled him out of the room and told him that most husbands don't do that so they are concerned. Go to Fairview instead.

Went in with pain and stomach issues and front desk was unprofessional Doctor didn't even do…read morevitals or anything and kept going on about his own personal procedures he has to do and sent me out with no answers and still ick feeling Help that is no help

I should of never went back after the receptionist was so bothered and rude to me for no reason…read more She argued with me a few times saying my address was wrong. I said no its not. Then she saw she had another persons drivers license and this same receptionist was also rude to my family member when they were there. But I did go back, what a waist of money and time. The practitioner didn't even try to help and I needed antibiotics. I ended up in the hospital with a lot of pain and suffering. They gave me the antibiotics, ect. that I needed. Now I will confirm I will never go back there.

Very clean, very efficient. I loved the ability to schedule online and then get a text message to…read morelet me know 20 minutes out. The staff answered my questions and assessed my symptoms very quickly. Very good experience and I would consider this facility over the Telehealth on demand.

They took forever , and these idiots don't prescribe any medicine that is helpful, only give meds…read morethat are useless when u are fighting a sinus infection.

The place was filthy the doors were black from the people's hands dirt in the corner. The…read moretechnicians had their AirPods in. And was talking on the phone while doing an assessment on me.

Recently brought my daughter into the urgent care. She was crying and throwing a tantrum and Allie…read moretook care of us and was amazing with her. She gave her stickers and was patient with her and made her laugh and feel comfortable. Thank you Allie!!!

I'm not sure what kind of training or schools the female physician assistant went to but I was…read moreasked what medications I was on. When I responded with "Apretude" she had no idea what that was and I had to explain to her that it's to prevent HIV. She looked at me and said "you have HIV?" Again, I explained, it's PrEP to prevent HIV. This is unbelievable to me in 2026 that any medical professional would be so oblivious and insulting.

This facility was amazing. My husband got stung by a wasp on his nose. He's allergic. He took two…read moreBenadryl put ice, and I got him all checked in and made an appointment online before we ever left the house when we arrived. We were taken almost immediately. They were able to administer an epi-shot there and steroids plus a couple other things. Since he had to have epinephrine, they called 911 for the ambulance to transport him to the hospital, everything was so smooth and the people were friendly and just wonderful. I would highly recommend this place for some thing that doesn't require a hospital emergency room.