Not timely at all with repairs needed. Attitude was less than acceptable from top management…read more Kaitlyn was very pleasant to work with but repairs were a headache when needed. As property owners we were not made aware we needed to have deposits posted or rent paid for the month before any repairs would be done regardless of time it was reported. With one issue with new tenants they were ready to cancel our association. Made us all wonder who was working for who? Service is all they have to offer - and I waited 5 weeks for an estimate on repairs in one of our units and never got it. They actually blamed the tenant for not keeping appointments. Passing the blame is never the way to do business. The short time we were associated with Clavis they made great promises (and actually prided themselves on timely delivery) but they did not deliver on a timely manner.

From the owner: Text us today at 717-514-3400 for a quick response. We will provide a free consultation for all of…read moreyour property management needs.

Update after 3 years (increasing to 5 stars):…read more Phil has continued to do an awesome job and has been instrumental in the growth and continued performance of our rental portfolio. We now have over 20 residential units, about 10 garages and a commercial unit under management with Phil. With property management it all comes down to trust. You need someone who will take care of your investments - after all your properties could have cost hundreds of thousands of dollars. Phil can be trusted to do all the necessary due diligence to place great tenants, and also to keep up with all required maintenance. He has some connections with some great handymen who do good work but are very reasonably priced. Phil continues to help us get deals as buyers, and has helped us sell properties as well. Bottom line, he's been a great partner in our business and saves us a ton of time and headache. Property management is well worth the cost when you use someone like Phil.

From the owner: Property Management Join the group of many homeowners and…read moreinvestors. We have the resources and experience to maximize the return on your investment. Tried of getting tenant calls in the middle of the Night ? We got you covered Marketing/Leasing Rent Collection Eviction Processing Direct Deposit Web Based Property Management Software Maintenance & Repairs Tenant Screening HOA Matters Property Inspection Home sales Investment Property 1st Time Buyers

Dont bother living here. The management here is the worst property management ive ever experienced…read moreanywhere in my life. They got rid of designated parking spots, so now I have neighbors who park in spots that have lines saying dont park here, you call and ask them to look into it, they still dont. I write emails to them about small maintained things, dont get an answer. I had an upstairs neighbor so unclean we had a fruit fly infestation. They go upstairs and deem him responsible since we share drains. They insist theyll do monthly checks (and haventt done so!) and told me I should be neighborly and ask him if he needs help. Sorry, in what world? They never maintain any outside landscaping maintenance, said they stain our porches but havent so everything is a mismatched color, it smells like garbage outside 24/7 due to the plant next door, etc. Spend the extra money and go somewhere else where they actually care about you and the quality of your life.

You DON'T want to live here! The property management team DOESN'T care about the tenants. They…read moreused to offer a designated parking space (1 spot per apartment).... thats GONE and they WON'T consider it again for tenants. So, its a free-for-all... if you have a neighbor with 3 cars, guess who takes the spots... the neighbors with 3 cars! Also, the walls and ceiling are paper thin so its cold inside AND you can hear neighbor's conversations. Do yourself a favor.. DON'T move here!!!!!

It's like pulling teeth to get help with horrible windows the drapes are moving from the very very…read morecold air, I have asked multiple times for a shower door replacements and new living room dining flooring. I have been here over 23 years. The was an actual account manager for each complex. That's has gone to the wayside. Who knows who you can reach.

I was given a written statements I have till January 1, 2025 to sell my house .. on December 17,…read more2024 Ravi Patel/ John Metallo/ Stephen Powell entered my house doing damage to my house that is still in my name along with the electric bill ..

Aaron helped us relocate to the Cumberland County area. He was extremely knowledgeable of all the…read moreareas as well as good builders. He listened to what we wanted and answered our questions honestly. He help direct us to areas that matched our interests. He communicates very effectively and is easy to work with. I can recommend him without any reservations.

Aaron is very informative and answered our questions throughly. We spent many hours looking at…read morehouses and asking questions but he was always happy to help. He was quick to respond to an email, text or call. He provided us with great info and walked us through the entire home buying process. Overall he's an amazing realtor who exceeded our expectations!

Emily and Jeff at Sterling Property Management have been incredible to work with in finding our new…read morehome. They got us a great home, with more space than we could have imagined at a great price! We were getting discouraged by all the hoops other companies made us go through. They made the process easier and pain free! Couldn't be happier.

If you are tired of boring, predictable apartments and want a place that keeps you on your toes,…read morelook no further! I spent two years with this leasing company, and it was unforgettable. First of all, they are incredibly dedicated to animal conservation. My apartment was a thriving sanctuary for mice and cockroaches. They were everywhere! It was so immersive that the kitchen cabinets actually came custom-engineered with built-in tunnels in the back, ensuring the local wildlife had 24/7 access to all shelves. Because of this luxury, I got to upgrade my lifestyle to 100% airtight plastic containers. Who needs a pantry when you can live like an astronaut? If you value your privacy, you'll love their surprise "VIP Pop-In" service. Forget annoying emails, texts, or phone calls--nothing wakes you up better in the morning than opening your eyes to find the landlord physically standing inside your bedroom! It completely saves you the hassle of setting an alarm clock. Finally, their maintenance team is remarkably eco-friendly. By completely ignoring every single maintenance request I submitted over a two-year period, they successfully reduced their carbon footprint to absolute zero. They never once set foot in my apartment (unless they just randomly decide they want to come in with no email or text), which really allowed me to embrace self-reliance. If you love slumlord energy, a lack of boundaries, and sharing your bed with critters, sign a lease today! Personally, I'd suggest staying as far away as humanly possible, I have rented a lot through college and my early life, but I have never seen true slum lords like Sterling Property Management!!!

Absolutely terrible company. Didn't even speak with anyone. They just deny based on credit score…read more They buy up slums and charge way more then what there worth. Then judge people for there credit score. Didn't even look at an apartment.

The do not maintain the outside of their properties and do not care to send maintenance out on time…read morewhen they're needed. Rude people.

I do not recommend this company. Questionable business practices. Rude staff. Needs new management.read more

Excellent work. We hired their services to remodel a basement and make a bathroom. They helped with…read morethe design and we are very happy with the final product. Contrary to other contractors, it was very easy communicating with them. They were accommodating with last minute requests and it was clear their goal was to do a quality job and to satisfy the customer. We recommend this company without reservations.