TLDR: WORST MOVING EXPERIENCE EVER WITH A BUNCH OF LIARS AND THIEVES WHO STOLE OVER $20K OF WEDDING…read moreAND KEEPSAKE JEWELRY FROM ME AND WILL ABSOLUTELY SCREW YOU OVER!!!!! NEGATIVE STARS. The process started off with a call with Mike, the owner, where I gave a very detailed description of our 1800 sq ft 3 bedroom apartment with full kitchen, all the furniture we have, all the children's items, etc. Agreed on a FULL MOVE INCLUDING THEM DOING THE PACKING and TOWING A CAR. 4-6 movers showed up the morning of the move around 8AM, looked around and I kid you not, said "uhh we can't move all this stuff, we were only told there'd be like 20 boxes".... In what world does a fully lived in 1800 sq ft 3 bedroom apartment and full kitchen for 2 adults and 2 kids living in it fit into 20 boxes?? More like at least 20 boxes per room! After couple back and forth phone calls with Mike, essentially "there was nothing they could do". COMPLETELY SCREWED US OVER. Our rent was ending and we had no other choice but to get out of the apartment. They ended up loading the truck while MY HUSBAND AND I DID ALL THE PACKING. They couldn't fit half our stuff on there. They couldn't transport our car like agreed. We had to rent our own truck and drive it down ourselves along with the car they were supposed to transport but didn't. Then, it took them TWO DAYS TO UNLOAD stuff into the new house. A couple days later I noticed SO MUCH OF MY JEWELRY MISSING FROM THEIR BOXES, TOTALING OVER $20K!!! That's right, they TOOK THE JEWELRY and left the boxes hoping I wouldn't notice. Called Mike who "talked with the movers" and "nobody said they took anything".... OF COURSE THEY'RE NOT GOING TO ADMIT IT. But in the short time between the actual move to me finding the jewelry missing, NO ONE ELSE HAD BEEN TO MY HOUSE OR HAD ACCESS ASIDE FROM THE MOVERS. The police have been contacted. You have been warned. Literally go with any other moving company to give yourself a peace of mind on what is an already stressful event to begin with.

I wish I"d had the fortitude to write this review sooner; it may have saved Lili S. from her…read moreanguish. My sincere apologies, Lili, if you're reading this!! I, too, lost at least $10K of keepsake jewelry crafted by my father, in addition to other items fancied by the three Watts movers. One of them basically kept me distracted while the other two robbed during the loading procedure. My move was from WV to GA, and my daughter supervised the unloading, so she had no idea that anything was missing. Unlike a previous move I had, nothing was itemized and accounted for. I filed a police report; and, like Lili S., I called Mike Watts. He said each mover told him they didn't take anything (why would they?) and they didn't see any jewelry. These were cherished pieces; if my father was still alive, I don't know how I would've told him what happened. I used Watts' moving services because I had used them for long-term storage. When I finally requested my stored items, I was shocked at the small amount I received. I am not at all convinced everything was there. PLEASE DO NOT CONSIDER THIS COMPANY IF YOU OWN ANYTHING OF VALUE!!!!!

Left a review and he tried saying I threatened him. Which is a lie. Me and my pregnant wife was…read moretalked to horribly by him and disrespected. Terrible company. Wouldn't hire in Ashland or Charleston. If he comments under this saying he paid us back it's a lie. Cause it's gonna stay up here till then. My 35 week pregnant wife and I hired this company to move a hot tub from a friends house to ours. Had it arranged for the friend to be there around 1:30 today ( which is the time the company was supposed to show up ) and also paid them a $100 deposit. 2:30 rolled around so I called him ( it's been my wife talking to him ) because he was ignoring my wife. He answered and I said I was her husband and stuff very nicely and asked what time he thinks he was gonna make it. He proceeded to be rude and say "I have an emergency so I'll make it when I make it ".... Okay , so I just left it at that because he sounded stressed. Well now 4:30 rolled around so I tried calling him back because we didn't know if he was coming. He ignored and then texted my wife seconds later and said " we're not making it today to get the hot tub " and left it at that. Well now we're very upset because there was 0 communication and we had a friend at her house literally all day waiting. So my wife proceeded to call him two more times and when he answered he flipped out on my wife on the speaker phone( I don't think he knew I was present ) and proceeded to scream at her and say he had an emergency and that everyone is so selfish when it comes to them and cussed her and everything. Don't even know what that's about because we paid you a $100 deposit to show up , don't seem so selfish to me. He had my 35 week pregnant wife balling her eyes out because she didn't even know what she did to be talked to like that. Well you can imagine what colorful language I proceeded to use and then I told him to send the $100 back and then he mocked me like a 2 year old and then hung up. I tried calling back to calmly tell him that I didn't appreciate the way he talked to my pregnant wife and that we and a friend was waiting all day and he continued to talk over me and not let me speak at all and treat me like a 2 year old. He wouldn't listen AT ALL. Even was gonna apologize for saying things I shouldn't. We are understanding people and if he said said we're not making it then that's okay. But to schedule it and then us schedule it with a third party just to leave us up in the air and not communicate is so unprofessional , as well as talking down to my 35 week pregnant wife like she's nothing. He is trying to make it seem like we're in the wrong some how. No clue how he is still in business. Dude has mad anger issues and don't respect customers. Do not hire !

They lost several items and broke a few pieces of furniture. Blocked my number when I tried to…read moreresolve the issue. Will not return texts or emails.

Posting some pictures and screenshots of what we have been dealing with in our move to Bristol. We…read morehired Move-Rite Transfer and Storage for a recent move to Bristol, TN. We hired them twice before: in 2016 to move us from our apartment to our first house and in 2024 to move from our first house to our second. The 2016 move was utterly painless. The 2024 was fine as well. This move was a different story. Since this was a longer move and I would be starting a new job so soon after moving, I hired Move-Rite to do a full pack and unpack to make the transition as seamless as possible. The pack entailed a few long days and most of the packers were fine and personable, aside from one who consistently threw things, moved boxes before they were inventoried, complained, and yelled at other workers. It made an already stressful process needlessly more challenging. But that was just the hint of more horrible things to come. Upon getting here and almost having the truck unloaded, one of the movers asked me how long I thought it would take to unpack all of our boxes. I told them that's what I paid them for. He then told me they were never told this would be an unpack and that they were under the impression it was just an unload. I showed him in the paperwork where I had paid for a full unpack and he called his supervisor to confirm. Upon hearing that, I was then told that an unpack only meant placing things on flat surfaces not putting them away. I agreed thinking it would save us the work of emptying boxes and hauling away packing materials. The next morning, the movers arrived to begin their "unpack." We asked them to start in my two year old son's room so we could get it set up and have a safe place for him to play. I also had to go that morning to put the water bill in my name, so I left my wife to supervise the movers, while I took our son with me. When I came back an hour or so later, these pictures document what I found. I walked into find the room we asked to be our son's safe haven looking like a forgotten room on Hoarders. My wife was understandably on the verge of a panic attack. I immediately stopped the movers, asked what they were doing and was told that "company policy is to just place things on a flat surface, in this case the floor." I kicked them out of the house before they caused anymore chaos. We expected to be cleaning up this mess for weeks. Thankfully, an angel in the form a former student of mine agreed to come help us after she got off work. My parents also immediately jumped in the car and stayed for a week to help clean up and reorganize. I sent the same photos I'm posting here to the owner of Move-Rite. His response is found in the screenshots. I ended up getting a $1000 refund on a $13000 bill, which I don't feel adequately reflects the carelessness and frustration that we had to deal with from our new home basically being trashed the day we moved in. I'm posting this to simply tell my side of what happened. I could go into the anger, betrayal and frustration that I felt and give everyone who reads this suggestions about how to respond but I think this story, the way our belongings were treated, and especially the way my request to make a safe place for my two year old son was answered, all speak for themselves. So, here's a light shown on how Move-Rite does business. I would love to know if this is indicative of how all United Van Lines affiliates are run, especially since I was told by multiple employees that the way my belongings were treated was because of corporate policy. Regardless, I will certainly not be using their services again. Do with this information what you will.

From the time Ed came out to home to give quote, to the move itself, my wife and I felt comfortable…read morethat Move Rite was concerned with our needs and concerns and doing the job right. There was quite a bit of work since the move required shuttling on both ends but they did it without complaint and showed care for all of our belongings. Steve, the driver, went out of his way to make sure we were happy with the move and did everything he could to make it right. Not everything was perfect but what is. Overall we were happy with the whole process.

I have no idea why Yelp would downgrade the 5 Star rating I gave this business back in June 2023 to…read morea 3 Star rating. That's bull$hit! If I could give these guys 10 Stars, I would without hesitation! They were on time, professional, and wasted no motion or time getting me moved from Cross Lanes to Eureka Rd. off Corridor G.

We all know moving is not a easy task. Helping Hands of Charleston does a great job. He responded…read morequickly to any questions. They were on time and worked hard very hard. I have a 3 story house and they helped pack and moved me to Kentucky, what a task. He and his crew jumped in and helped pack when I became overwhelmed, Thanks So Much guys. He is very resourceful and can step in and solve your problems. I wish I had called them sooner he could have helped with the down sizing. If you have called one of the big moving companies you will jump with joy when Kiwan gives you your quote. It's been a very long time since I saw anyone work this hard and be so pleasant all day. Give these guys a call, they will get you moved and save you a lot of money.

I thought I had already created a rating, not sure what happened but here it is. I reserved a day…read moreand John and Chris showed up eager to get started. They were professional, friendly and willing to put things where I needed them. First time and I have used Local Movers but I wouldn't hesitate to use them again. Price was fair for the amount of work these two had completed. I am very happy with the quality of the job, they actually made it easier for me and I appreciate both John and Chris for a job well done.

From the owner: Local Moving Our team of experienced movers can help you…read morewith your local move, no matter how big or small. We'll carefully pack your belongings, transport them to your new home, and help you unpack and set up your new space. Long-Distance Moving Whether you're moving across the state or across the country, our team can help. We'll handle all the logistics of your long-distance move, including packing, loading, transportation, and unloading. Commercial Moving If you're relocating your business, we can help make the process smooth and stress-free. We have experience moving a wide range of commercial spaces, including offices, warehouses, and retail stores. Packing and Unpacking Don't have the time or energy to pack your belongings yourself? Let us handle it for you. We'll bring all the necessary packing materials and carefully pack everything up for you. We can also help with unpacking and setting up your new home or office. Storage Solutions If you need to store your belongings during your move, we offer secure and affordable storage solutions. We'll take care of everything, from packing and loading your items to delivering them to our storage facility.

Worst movers ever. Damaged and lost numerous items. Will not respond to calls or texts. Duffy Dyer…read moreis the epitome of a shady business owner. The entire operation was a nightmare. Pay the extra money and hire a professional company, not these morons.

Please do not use this moving company. The owner is very disrespectful and talks down to customers!…read moreHe spoke over me and laughed at me when I was trying to explain my experience with his company and proceeded to hang up the phone. Please use a different company, this company is so unprofessional.