Aaron provides amazing service. We had an issue with a brand new motor and called gulf shore for…read moreadvice. We have never met but he treated me like a 10 year customer. and the motor is running!! Scott

From the owner: Here at Gulf Shores Marina we always try our best to meet and exceed our customers expectations. In…read moretodays market this is a hard task to achieve. Yet with our proven quality well trained professional staff comprehensive marine knowledge, and vast boating experience we are up for the challenge. It is our pleasure to offer this valuable service to you. Why dont you give us a try and see how we can save you time and money. Actually go right now and print your money saving coupon for your next service. By land or by water, Gulf Shores Marina LLC is easy to find . we can guide you to the door or dock.

Admir and his team did a great job on my 36 tiara... It's…read morejust impressive. The boat hadn't been taken care of for a good while because I was so busy. The hull was full of corrosion. They did compound and wax, polished the metals and fixed some minor problems... I recommend them.

From the owner: AP Marine Services specializes in taking complete care of your boat. From regular cleanings and…read moredetailing to paint restoration, waxing, hurricane plan, mechanic repairs and more. We'll take good care of your vessel.

What a turnaround Jeremy has been able to do t there. The service was superb! Dealing with Ron is…read moreexcellent! The communication with both him and his tech who came out to my boat was amazing. I would love to hire them to come to my office and see if they can turn that around. I am very impressed with the quality of the service and I would highly recommend them to my friends and colleagues

Longtime Customer - Extremely Disappointed with Declining Service…read more I've been a loyal customer of The Boat House for years and have purchased multiple boats from them--always on the promise from management that I'd be taken care of when it came to service and support. Unfortunately, that promise has been completely broken, and the quality of their service department has only gone downhill. Most recently, I brought my boat in for what should have been a simple repair. I was told it would be ready in a week or two, but nearly a month passed with no communication. I had to call repeatedly just to get updates, and every time I spoke with someone, the story changed--parts were ordered, then backordered; the boat was being worked on, then suddenly it wasn't. There was zero consistency and even less transparency. When I finally got the boat back, I was shocked at the condition it was returned in. It was filthy--greasy handprints on the seats, dirty footprints all over the deck, and it clearly hadn't been cleaned or cared for at all. I brought this up with the service department, and all I got was a casual "sorry," with no offer to fix it or make things right. To make matters worse, the original issue I brought the boat in for still wasn't fully resolved--and now there was a new issue that wasn't there before. Again, no urgency, no accountability, and no effort to deliver the kind of service they promise when selling boats. After spending millions of dollars with The Boat House over the years, this experience makes it painfully clear that customer loyalty means nothing to them. I will not be buying another boat from them again, and I strongly recommend that others look elsewhere if they expect any level of professionalism or long-term support.

Wolcott Marine understands customer service and then some. I have been using their Naples location…read morefor boat maintenance services since 2020. This week we had a problem that was maybe my problem, maybe their problem. They took ownership of the issue and fixed it, no charge. That's the kind of thing that you don't ever see with a corporately run business these days. I'm a fan for life. John Chambliss and his team are outstanding. Pat Caulfield Naples, FL

From the owner: Your Local Service Experts Wolcott Marine services all makes…read moreof boats. We specialize in the service of Mercury and Yamaha from our two waterfront locations. At Wolcott Marine, we value the opportunity to create a long-term relationship with our customers, we do that by giving you the best customer service available. We are a factory-authorized service center for Action Craft, Scout, and Formula boats, however we welcome owners of other brand boats to experience our friendly professional and prompt service. 

The only dealer in the area with two locations directly on the water, able and willing to service all brands of boat!

We hired Superior Marine for a defined scope of work and repeatedly requested a written contract…read morebefore work began. An initial estimate took months to receive, and significant changes were made along the way without prior approval, resulting in costs far exceeding what was originally discussed. Communication and documentation were ongoing concerns, and we ultimately had to spend additional time and money addressing issues after the boat was returned. Based on our experience, I would strongly recommend getting a detailed written contract and clear change-order process in place before proceeding.

I had my car washed with a paint sealant applied. I told them not to worry about the interior, I…read morewas only concerned with the exterior. I was able to pick up the car about two hours after drop-off. When I walked up to the car, everything was beautiful. Superior Marine really looks after your car, they spend time caring for it and they treat you with respect. I won't hesitate to take my car here in the future and I'll definitely refer others to do the same. Stop sending your car to the automatic car washes and the overpriced Downtowner's where they put your car on a conveyor belt and don't give you or it any attention. Bring your car here instead!

I contacted ShipTronics in Naples, Florida for service on my Garmin radar. I spoke with a…read moretechnician named Scott and explained that my radar was not working. He asked me to drive out to my marina, record a video of my Garmin screen, and send it to him for review. After sending the video, I heard nothing back. Later that afternoon, I called Scott's cell phone and was told he would get back to me. He never did. The next day, I called multiple times. Each time, I received a text saying he was on the phone and would call me right back. That call never came. After two days of waiting, following up, and getting the same promises with no response, I gave up. ShipTronics wasted my time and had me make an unnecessary trip to the marina without providing any assistance or follow-through. Fortunately, they never performed any work on my boat. Based on my experience with their customer service and communication, I would not recommend this company. Professionalism and follow-up are important, and unfortunately, ShipTronics fell far short of expectations.

They stopped by my house to review a couple of issues I was having with my Garmin and Fusion…read morestereo. The tech answered every question with I don't know. Unplugged the Garmin and plugged it back in looked for the fusion amp (he never found it) and left saying they would get back to me with an estimate to replace my transducer. Never heard from them again until i received and invoice for a $400.00 service call!!! I guess they are sooo good they can can do this... a little research online told me temp sensor in my transducer was bad. Purchased a $169.00 temp replacement adapter plug in and now all is good!!!

Nate is Mister on time knowledgeable & respectful ! Excelant with all Marine Electronics and very…read moreunderstanding of Your issues . I will certainly use His skills in the future . Nate excellent in hHis system Diagnostics. Thanks Bill 3/4/25

From the owner: Panther Marine Electronics stands out for several reasons. Firstly, they offer a wide range of…read morehigh-quality marine electronics products, including navigation systems, fishfinders, and communication devices, all designed to enhance the boating experience. Secondly, Panther Marine Electronics prioritizes customer satisfaction by providing excellent customer service and support. Their knowledgeable team is always ready to assist customers with product selection, installation, and troubleshooting. Additionally, Panther Marine Electronics keeps up with the latest technological advancements in the industry, ensuring that their products are up-to-date and meet the evolving needs of boaters. Overall, their commitment to quality, customer service, and innovation sets them apart in the marine electronics business.