I heard about this boarding facility through a friend and decided to check it out as I am always…read morelooking for a place where my dog could be comfortable and feel right at home when I was travelling or needed a short stay for my pup. I looked at the owner's website www.camp-ruff.com which describes their facility as a "lux camp" for dogs and puppies. I was intrigued and called for an appt to view the property and see the operations. I was met by the Camp Director/Owner, a delightful, sincere woman named Lucinda. She greeted me and my dog and proceeded to show me the camp home, which is divided into sections based on the needs and behaviors of the various dogs she was boarding. She listened to my description of my dogs needs, habits and observed her to judge how she would behave w other dogs. One by one she let a dog out from the house, where they have their "sleep over", cautiously to see what my dog would do. As the animals were about my dog's size everyone seemed to accept each other. Great news! Lucinda decided to take the next step by taking my dog w the small pack for some exercise on the trail in the woods behind the house. The dogs were running around having a great time which relieved my anxiety that my dog might not like to be off leash but she was running and getting some great exercise and learning to enjoy the pack mentality. No fighting or misbehaving, perfect! Lucinda works tirelessly to pamper the pooches morning and night. Morning feedings, evening feedings, medications and always careful observations of the pets. They all sleep like happy babies when the day ends in a real home environment. Prices are in line and reasonable I think for an overnight stay of $44 including feeding, walking, playtime and careful observation by someone who is highly qualified and very knowledgeable of pet behavior. All animals come in contact w other pets only when owner has documentation for boarding such as rabies vaccination, bordetello. This place is a well thought out and safe place to leave your precious pet while you are away. So relax, they got your back!

Lucinda does a great job taking care of our baby. We've been with her for over a year now and never…read morehad a problem.

Beyond thankful for the care they provided for our crew of 2 dogs and 2 cats for almost a week!…read moreGetting regular updates after each visit with pictures eased my mind on how things were going. They were fantastic with our 7 month old puppy as well. They were able to take on our crew in an emergency situation and handled everything with confidence and much love and care! highly recommend them!

If I could give Walkin' -n-Waggin 10 STARS I would! Don, Amanda, and all their employees are…read moreincredible. I trust them 100% with our fur babies(one 10 year old husky, one 13 year old cat, one 4 year old cat, and one 1 year old cat) and with the security of our home. Two of our fur babies require medication and they administer the medications. We have used Walkin' -n- Waggin for multiple trips. On our most recent trip, our flight out of Mexico was cancelled and we needed another 24 hours of pet sitting with no advance notice. One quick text to Don and we were all set. Walkin' -n- Waggin staff send a text update with photos daily, which I so appreciate. I wouldn't trust my pets to anyone else. Thank you, thank you, thank you Walkin' -n- Waggin!

She kept both dogs and was great. She is very personable and you feel you have known her for…read moreyears. I have never had a stranger to keep my dogs but I needed to visit my sick mother. I am very at ease with Beth and will use her every time I come into town. I am from Georgia. Call her! You will be very glad you did. Teresa Jones

I should start by saying I rarely right reviews, even through I travel, go to dinner, use any…read morenumber of services daily. I am a very busy person so I generally do not take the time to participate in this sort of activity. This is the exception. I felt the need to write a glowing review about Beth's Comfy Critters Petsitters because I was extremely happy and satisfied with the services that were provided by Beth and her husband Joe. From the moment I initially contacted them the customer service was far above average, and greatly exceeded my expectations. The got back to me promptly via email. After initial contact we set up a time to speak on the phone in which they spent about 20 minutes discussing my needs. After the phone consult we arranged a time to do an in home consultation which was at a time of my choosing which I found to be very nice considering my busy schedule. Joe made the 20 minute drive to my home and arrived early. We spent almost an hour going through a complete list of my needs, in addition to him meeting my dog and developing an instant bond. Being an animal lover it is easy to see someone who has a similar mentality and fondness of animals, and I can greatly appreciate that. I should mention too that I own an 8 year old Pit Bull named Roxanne. She is a member of my family, and Joe and Beth treated her as one. This was extremely nice and refreshing to me, especially considering the stigma surrounding the breed, and some people's reluctance or out right refusal to work with the breed. After the hour long in home consult, which was extremely informative, and I found to be very professional and beneficial to my whole family, we toured the house and went through the routine of what I would like done for Roxanne while I was away. Joe was very comfortable with everything and made me feel comfortable also. He took a lot of notes, and asked a lot of questions. We discussed how ofter I would like for Joe and Beth to keep in contact with me and give me updates while I was away. They stuck to what they said, and keep in contact with me the entire time I was away which was so comforting to me. Like I said Roxanne is a member of my family and with the great service that was provided to me I felt at ease being away and leaving her in good hands. I decided to have Beth and Joe come over twice a day to spend time with Roxanne, let her out, feed her, play with her, they also offered to do three times a day if I would like. Their cost was very reasonable. I have no complaints at all, I am extremely 110% satisfied! I would recommend Beth's Comfy Critters Petsitters to anyone and everyone! I would personally vouch for them and the amazing job they did! Thank you very very much Beth and Joe! I will definitely be using your services again in the future!

This was my first time hiring a pet sitter and I couldn't have picked a better person and their pet…read moresitting business. I liked Kim on our first meeting and so did my kitty family. I really felt good knowing that my fur babies were in great hands while I was away. Kim took the time to play with them, talk to them, and followed all the feeding instructions for the pack of 5. I will absolutely use Kim again and again. I highly recommend her for your pet sitting needs.

From the owner: Professional pet sitting, dog walking & overnight house sitting. Insured, bonded & certified. Pet…read morefirst aid & CPR certification. We service dogs, cats and small caged animals. We also service chickens and other small farm animals.

We have been bringing our dogs "plural" here for almost 30 years. Dealt with Dr turn overs and…read morecovid sitting in my car for longer than I wanted to. Walk ins... waiting a month for an appointments. We loved Dr Rosenquist who treated us like family. Two days ago I asked for my dog's heart guard prescription and was told the dr had to write it and would be ready yesterday. Called yesterday and was told they had a floater vet and they didn't write them. So I went in today and waited about 15 minutes to pick up a piece of paper and then was told that the vet... that I never saw... wouldn't write the prescription because i had to-prove he had been on the medication. I send this paper into Chewy's to get the medication. In the past they would just fax the prescription into Chewy but now we have to go get it from the vet and send it ourselves. So now i have to contact Chewy to get some proof that I have actually been giving him the medication. I don't pay Chewy $100 for medicine that he needs and just shelve it. If I don't show proof that i give him the said medicine.. i have to pay for another blood test to prove i give him the medicine. Do you see the frustration. I think I'll pay another vet for his blood test and move on.

We have been going to this vet at least since 2008 and have paid them thousands of dollars on…read moremedication and treatment for our pets over the many years since. But these people treat you like a complete stranger, or even worse, like an enemy. Especially if you are a walk in, but even if you have an appointment. Here's my latest story. On my most recent visit, I waited about an hour and 10 minutes to be called back just for two simple shots that took the vet less than two minutes to administer. I was grateful that the male doctor and the assistant, Johnna, who actually did the work were extremely pleasant. They also were very quick and efficient in administering the medications. But before I got to this point, the desk clerk told me they had to give the dog an annual exam before administering the shots. The first time I ever heard this in all these years. I am not even sure its true or required by law. So I was not happy especially after waiting nearly two hours to be told that I would have to pay even more than for just the two shots, which is all the notice I received in the mail told me they needed - not an annual exam. I repeat, I was not told I would need an annual exam and that's totally wrong to not let the customer know beforehand as I am guessing this costs way more than the two shots combined. So to tell both sides of the story, yes, I let both the desk clerk and the assistant manager know I was not happy. And I was pretty adamant because this is not the first time I have let these two know I have been less than happy with their service, although I must admit the past several visits have gone without a hitch, likely since I didn't have to deal with them. I reminded them that that I was a paying customer for all these years and that I expected to be treated as such. Their answer? If I wasn't happy, there were six other vets in the area I could go to. In my entire professional life, I have never directed a customer to a competitor, no matter how upset they were. Fixing the problem is the way to deal with the problem, not sending money out the door to a competitor? I mean who in the business world does that? Then they let me know they were going to mail me my paperwork. To be totally transparent, these are the main people that are not pleasant to deal with at this practice. The rest of the staff I have dealt with and who have dealt with me have been great. So I along with the other decent staff there are not the problem. Also worth noting, there was a tension between the decent staff and these two individuals who I have to say are the most totally anti-customer centric people I have ever run into at a service establishment in this area. You could feel the tension in the air as if the nicer staff were trying to diffuse the situation and act as a buffer between me and these other two people, who quite honestly act like you work for them and not the other way around. None of this testimony is good for a local business. I don't care how many customers they have and how many give them positive reviews - there are plenty of bad reviews to go around on this vet. A key takeaway? Their way of dealing with loyal customers, at least those who might express dissatisfaction, is totally unprofessional.

Sheila is nothing short of wonderful!! She is so thorough and conscientious. From the first…read moremeeting with her, she has proven not only her reliability but her genuine love of animals and caring for them. For us, she is an important member of our family. She loves and cares for our fur babies when we aren't there. Not to mention, having someone in the house at various times of the day when we are out of town is an added comfort. Did I mention, she is an awesome communicator?! We get regular text updates while we are gone. Including, thoughtful recommendations for our elderly pup. She went the extra mile and researched some ideas for us to make him more comfortable and our routine easier. We would NOT hesitate to recommend her services to anyone who is uneasy about leaving their pets at a boarding facility or with strangers at home. She is a GEM!!

From the owner: We're dog walkers and pet sitters to greater Winston-Salem's happiest pets! Specializing in at-home…read morepet care, we serve north Winston-Salem, Pfafftown, Tobaccoville, Rural Hall and King.

West End Collars provided the best care to my cats while on vacation! They showed up on time,…read morecommunicated with pictures and notes through the easy to use app, and are reasonably priced! I won't let any other service in my home while I'm away! 10/10 recommend

West End Collars has been great for our family! Our dog Brewer is content on his own couch while we…read moreare away, no boarding! We get pictures of him when he's being fed and spoiled by one of the team of terrific pet sitters.

Rhonda is the real deal. She cared for all of our pets (dogs and cats) the 18 months we were in…read moreGreensboro. We could not have been happier. She is compassionate, beyond responsible, super-knowledgeable. Communicating with her is a breeze. Loved that I could pay her via PayPal, too. We have moved and truly wish we had convinced her to move with us. She truly is tops.

From the owner: Currently, not accepting new clients read more

Never had any problems in the 8 years my dog's been boarding there, until last week. I picked up my…read moredog like usual and they had nothing to report. When I got home I noticed his ear was injured and called immediately to ask about it. Was told at first they knew nothing about it but was put on hold to check with other staff. They came back on the line and told me that someone did notice the day before I picked him up but thought it was an ear infection. Failing to tell when it was noticed or when I collected him was concerning. Even more concerning is that ear infections are usually on the inside of the ear not the back side protruding inward. Looking further you could tell there were puncture wounds and what looked like bite wounds. I asked if he had been in a fight and they said they were unsure but would make a note to have the owner look at the camera footage and call me back. I have called back several times and every time the person acts surprised and "makes a note" for the owner to call me. It's now been a vet visit, 6 pills a day, several calls some with no answer (during normal business hours), and 6 days later with no response from the owner. I totally understand sometimes things can happen outside of your control, they're animals after all. I just wanted to know what happened and how. Some sort of dialog would have been nice. I have spoke this business up, my mother-in-law started boarding her dogs here cause of me. Needless to say, they lost my business which probably wouldn't have been the case if we had spoken when this happened. Which by the way I found out from another employee happened 4 days before I picked him up. They were aware of another dog having to be broken up and separated from mine for the rest their stay.

My dog seems to like this place. I love all the pictures they post of the dogs on Facebook and it's…read morea HUGE plus that they have early Sunday morning drop off. I was nervous because although my dog has been boarded before he's never been to a group play daycare so I appreciated they make you bring your dog in for an assessment to make sure it's the right place for him and know that they're not allowing dogs in who are not a good fit. Sunny came home and went straight to sleep in my lap I know he was given lots of attention and got to play all day!