Had a consult with the owner for a tattoo in early feb. I told her the tattoo had to be done in…read morefeb. she said she would love to do it and scheduled for the following week. I paid upfront as I trusted the work would be done. she canceled and rescheduled for the following week. then i arrive to my appointment for her to cancel it once again. I said i would need a refund since she was unable to keep our appointment. She will not refund and never did the work. I would not trust this facility with your body or your money. the odds of getting the work you pay for are slim to none

My best friend & I had our tattoo appts all set up for April 9th, 2020 even booking a…read morenon-refundable hotel since we live in Mn. We prepaid Black Sheep Ink for our appts, even adding a $60 gratuity at Megs suggestion to "make it an even $ number". (I have never given a gratuity BEFORE a service, but I blindly trusted it would be worth it.) In Feb 2020, we got a message that they had to shut down like a lot of businesses for Covid. That was okay -with an autoimmune issue, I have to be extremely careful and didn't know what we were heading into. When they opened back up, they posted "we will not chase people to get them in & please be patient as we build our schedule back up", so we didn't want to add to their stress by rushing to get back on the schedule. Fast foreword to Fall 2020 - they had posted they just had a "Covid scare"at their shop, and Wisconsin was the state with the highest cases at the time. I reached out asking if there was a way we could get a refund and explained our situation - even offering a doctors note because my doctor advised me not to travel there from Mn. This business flat out refused to work with us or issue a refund, even when we offered to let them keep the $60 "gratuity" as a good will offering. Meg said the only option was to be sent gift certs in the mail to "gift to friends or family". Again, we live over 5 hours away in Mn, but I tried to be understanding and agreed. Meg said she would send out the certificates. I contacted them again a couple weeks later when I still didn't receive the certificates. Meg said it wasn't sent bc they got new gift certificates and didn't want to have an issue redeeming if they sent the old ones. Meg said she would send them out. I had to contact them again a couple weeks later when I still didn't receive them. Meg said the wrong address was put on them by "her assistant" and that she would send them out. (By now it had been 3 months since we were suppose to get them!) Christmas came and went and still NO CERTIFICATES. Since the holidays are over, this will not be a gift anymore and we are asking for a refund. And now they have stopped responding to any messages trying to remedy this situation. They did not use standard Delivery Confirmation or any tracking service, so we don't know where these certificates are, or if they even were actually sent out. We have been kind and clear in our communication, and have not gotten that back in return by being ignored or receiving negative and unprofessional responses. I have never dealt with a situation like this, and as a small business owner myself, am absolutely appalled by this behavior of keeping money someone paid you ($450) for no goods or services rendered. It pains me to leave a negative review, but feel there is no other choice left since we have tried to work with them for over 6 months now.