I started taking my daughters to Dr. Craik a few years ago in the Pasco office after my oldest had…read morea HORRIBLE experience at a different dentist with an extraction. No only is she no longer fearful of the dentist but she's had to have another unfortunate extraction that she breezed right through, as well as getting a spacer put in with no problems, because of the care and attention from Dr. Craik and his staff. When we moved to Walla Walla 2 years ago my daughters were very happy to find out he has an office here as well. It's never difficult to get an appointment and they're excellent about working with your schedule and calling if spots become available. He and his staff are all wonderful and I can't imagine taking my daughters anywhere else.

Fantastic experience! Adorable and fun office environment, great staff and Doctor Craik was…read morewonderful. We will definitely be long-term clients.

I think very highly of Dr Julie's skill...everyone was very nice. I'd still be going there if I had…read morea brain in my head. I forgot that they made implants, and started asking her about getting implants in another country. She didn't seem to take that well at all...it was some time later that evening when it occurred to me why she seemed to get...upset. I regretted it, but didn't feel it was wise to go back. If you need an excellent dentist, I'd recommend her! My rating is based on my perception of her skill level. Rick Clements/Walla Walla.

Fabulous Dr and staff there great environment to have your dental work done, they take the time to…read moreaddress all your dental needs

The dentist (Dr. THOMPSON) was super great with my daughter and very friendly. Probably one of the…read morebest visits we've had. The staff was also friendly and fast.

Always an amazing experience when we come here! The staff is amazing! The dental assistants are so…read moregreat and so are the doctors! The best children's dentist in tri-cities!

Scheduling is months out, they change the appointment times without giving personal calls to see if…read moreyou are okay with the change. What happens is when I leave I set up our next appointment, I put it in my phone and on my planner. Then 2-3 days prior the appointment they text and call you with a new appointment time. If you don't double check the appointment times well you are screwed. In my past experiences with other offices they give me a personal phone call before moving my appointment times. Common courtesy I thought. Now this is partly my fault, I had an appointment scheduled, they changed the time by about 20 minutes and in my head I had the old time. So we where 10 minutes late, what really irritated me is when we got there we then sat in the waiting room another 10 minutes! When she took us back and tried to get x-rays on my son he moved his tongue twice, she gave up after trying. I asked her to try again, my son does fairly well with appointments and would have likely gotten it the third time. She told me because we where late it had cut into our appointment time. I may have been 10 minutes late, but they let us sit in the waiting room 10 minutes after our arrival. If she would have taken us back right as we arrived then told me they didn't have the time because of our tardiness I would have accepted that because, yes I was late. I don't appreciate being told she couldn't try again because we where late when they left us in the waiting room an extra 10 minutes. Those ten minutes of us sitting was time she could have used to get his X-ray. Also this says a lot about the businesses punctuality, if I would have been there on time and early would I have sat in the waiting room 20-30 minutes? Likely because that's what they have done to us before. My son has a molar that is completely broken, broken to the point of nerve exposure. It doesn't hurt him thank goodness, but it could still abscess even though the nerve is likely dead. I scheduled him unfortunately the appointment could not be for another two months, his appointment was with Nitrous (just because it's a larger tooth in the back). They texted my 3 days prior confirming my appointment, and yes the time had been moved yet again. Then not 30 minutes after I confirmed by text I got a call saying they needed to reschedule my son because the doctor in the office that day does not have a nitrous certification and the doctor that does only comes by 1-2x weekly. When I called back to ask for the appointment to take place without nitrous I was told that because of my sons "behaviour issues" (AKA the fact that he moved the film with his tongue and wiggled when she tried to take the X-ray, like a NORMAL child) they could not complete treatment without nitrous. I'm a previous dental assistant, and I'm appalled that this is how they run their office. I can say based on my experience my son is one of the more easier patients to work on. Again a child needs to be walked through treatment, not given up on after two, frankly, half heart attempts then labelled as having behaviour issues. If this office would take the time to look back to his first appointment he had a tooth extracted and didn't have any issues. Again someone who has previously worked in the dental field I found it unsettling when they asked for health history details in the hygiene/exam alcoves which are open to 3 other alcoves. The mother sitting with her son on the opposite side could hear the questions being asked. I got up from my seat and went to stand by the dental assistant to answer her questions so they would not be over heard. Any personal information questions asked in a open setting for others to hear is a HIPAA violation. The doctor who completed my sons first extraction was great, did a fantastic job! The assistant who cleaned my sons teeth was not as fabulous, children require more explanation, and she explained nothing to him. He did fine, but most children need explanations to feel comfortable. Considering all this I am finding a different dentist for my son, and will not be recommending this office to anyone in the Hermiston area.

Great dental group. Very patient with children and all of the staff are so kind. Definitely…read morerecommend!

They do their jobs efficiently and the workers are great people, much better than some other…read moredentistries I've gone to.

This practice has gone steadily downhill in the last few years. Their clinical documentation,…read morebilling practices, and insurance verification is incomplete and inefficient. Their staff are irresponsible, inconsiderate, and downright rude to parents who express concerns or ask questions about treatment their children have received. They take no responsibility for any errors or misunderstandings and instead blame frustrated parents who have spent countless time and money trying to work with them. The office manager, Tiffany is rude and condones the same unprofessional behavior from her staff. I would AVOID this practice at all costs... unless you want to billed for procedures your child didn't have, told you don't have insurance when the error is on their end because their system is outdated, and blamed for any mistakes that their staff made and have your feelings of frustration dismissed and minimized. Honestly, my children have more etiquette and manners than members of their staff show.

Both of my children have been coming here since their first teeth erupted. Dr. Rusty Walker has…read morealways been very comforting to the kids and listens to my concerns. They are very friendly, competent and fast! Had my daughter in, exrays done and 2 extractions then back out the door in an hour or less and we were walk-ins! I recommend this office to everyone I know who has kids.

Great place for the kids. Who would have thought the kids would love to go to the dentist…read more They are great and treat the kids so wonderfully with such patients and expertise.

Cant believe I stopped bringing my son here three years ago! I decided to come back because there…read morecustomer service has always been soo good here both my kids had there appts yesterday 1/14/20 the staff and doctor were soo nice and helpful they made sure all my questions and concerns were answered. If you guys want a place who not only has great customer service but knows what there doing I highly Recommend Advanced Pediatric Dentistry.

My daughter is almost 5, and my son is almost 3. We have been going to Advanced pediatric dentistry…read moresince my daughter's very first checkup! From the receptionist, to the assistants to the doctors, everyone is super friendly and professional! They make myself and my husband and kids feel relaxed and welcomed! So much so, that my kids are excited when we tell them that they have a dentist appointment! Lol, I hope that never changes as they get older. And I know that my kids are getting the best dental care.

Very insensitive, poor communication, Dont get dentures in Pasco they cant keep a denturist long…read moreenough to get a pair of dentures made! Ive seen 3 denturists in a year and none have been able to make a pair that fit or get them delivered from Yakima to Pasco. This whole experience has been a nightmare on top of the loss of my husband and not having teeth that a functional has caused extreme hardship in my life. I would not recommend to my worst enemy.

My fiancée was intending to get her teeth pulled about a year and a half ago, as they were decaying…read morebeyond any help. Instead they had scheduled her for a cleaning (which she canceled because there was no point, her teeth were beyond repair). Skip to June this year, she finally got her teeth pulled and was due to get implants, but then during one of the consultations, they told her that she'd be getting dentures. She had her appointment earlier this month to get her molds, and today she was SUPPOSED TO GET HER NEW DENTURES...ONLY for them to say that she needs to wait ANOTHER 3 WEEKS! SHE HASN'T BEEN ABLE TO EAT SOLID FOODS IN MONTHS! This is outrageous! To add insult to injury, her previous appointment, they had scheduled her to get her dentures on the 19th, and the very next day they call her to cancel and postpone to today. I'm livid, and will not recommend them to anyone in the future! ####AFTER RECEIVING DENTURES AFTER A 3 MONTH WAIT#### My fiancée got her dentures in finally, only for the bottom portion to cause unnecessary pain. She had a follow up scheduled for October 3, and was told IF ANY ISSUES ARISE, CALL TO TRY SCHEDULUING an earlier appointment, so she did. FIRST She was told to just wait until October 3....fair enough right? Then she just got a call pushing THAT ORIGINAL date out 12 more days! ARE YOU FREAKING KIDDING ME!!! THE WOMAN has been unable to eat solid foods for several months, and STILL has problems with YOUR SERVICES and yet not only are you not helping, you're making us wait even longer!!! I will be looking into the legal malpractice areas in this soon, DO NOT USE APPLE VALLEY, they DO NOT CARE - It took them 25 minutes after the start time of this last appointment just to get her back in the room! ARE YOU KIDDING ME!

I have gone to CD for over ten years and have enjoyed my experiences with Dr. Han. For whatever…read morereason the past few years it's been really hard for me to get an appointment with him specifically. Because I really needed an appointment, I agreed to see Dr. Rhoten. Dr. Rhoten is fine for regular dental business, but I would advise against using him for a occlusal guard. I had regular jaw pain before, but I was in life altering chronic pain for months while trying out the guard and getting adjustments. Even though I shelled out hundreds on the piece I had to start using my old retainer piece just to function. He's a fine person and regular Dr., but please use caution in regard to jaw issues. This experience was very upsetting and I will not be returning because of it.

It's definitely the slickest looking dentist I've ever been to...you can gaze out upon the…read morelandscaping (fountains and what-not) or you can watch TV on your own little flat screen. I usually just fall asleep. The hygenist that I get rotates, so I don't have much to say there other than everyone I've seen has been good. I usually see Dr. Han, who I'm definitely a fan of. The dude plays practical jokes on the other staff members (which can make your appointment more entertaining than you were expecting it to be). I've been through a root canal with them, and I think they were pretty good about it, though I don't have any other experience to compare it with. It took 4 hours (Dr. Han's record), and it wasn't awful. They're also willing to work the system for you, so that's pretty sweet.

We have been treated by all of the Doctors in Alder Family Dental. Dr. Martin is our primary…read moredentist, and though I refer to her in this review, my comments apply to the entire staff, they all bring a level of precision and skill to every procedure that immediately puts you at ease. From routine cleanings to more complex treatments, each visit feels seamless and worry-free. They are always on time for our appointments and genuinely happy to see us. Their ability to explain dental health in clear, understandable terms makes you feel honestly informed and a real partner in your dental care decisions. It's refreshing to find practitioners who combine technical excellence with such genuine clarity. Walking into their office feels like being welcomed by a close friend rather than a healthcare provider, and over time they do become close friends. The entire team takes time to learn your concerns and tailors each appointment to your comfort level. Dr. Martin listens intently, addresses every question, and adapts treatment plans so they fit your lifestyle and budget. That thoughtful human touch turns a routine visit into a very positive experience. The moment you step into the practice, you realize this is no ordinary dental office. Digital imaging, ergonomic chairs, and gentle laser technology all underscore Dr. Martin's commitment to cutting-edge care. Cleanliness and organization shine through every corner of the clinic, reinforcing confidence that you're receiving top-tier treatment. It's a space designed to reduce anxiety and showcase innovation. Standout Qualities * Warm, friendly staff who remember you and greet you by name. * Pain-management techniques, including the latest in sedation and laser dentistry * Thorough follow-up calls and reminders to ensure your healing stays on track. Like to receive a call after your visit? They always followup. * Transparent pricing with financing options that remove stress from budgeting for care. The staff works hard to find the best solution for your money. Choosing Dr. Patti Martin has been the best decision for our dental health. Their flawless blend of expertise, empathy, and innovation makes every visit a breeze and leaves us confident in maintaining a lifetime of healthy smiles. We recommend Dr. Martin and her staff to anyone seeking a dentist who truly elevates the standard of care. Denny and Jeanne

Would recommend these people for any dental work. friendly, professional caring staff.read more