I am delighted to share a well-deserved 5-star review for our exceptional tax accountant. Their…read moreservice was nothing short of outstanding, and I wholeheartedly recommend them to anyone in need of expert tax assistance.

Sebastian reached out to recheck our rates after we were dropped post Hurricane Ian claims. I…read morewasn't expecting anything but was thrilled when he came back with less than half of what we'd been paying AND the coverage was excellent. Not only did they keep us on their radar after the storm, but they checked in to make sure we were still good. Sebastian was thorough in answering all of our questions and getting us back to feeling secure again. Highly recommend!

I am only giving two stars instead of one because the staff at the local office are very friendly…read morehowever, I am very dissatisfied with the fact that I have been with State Farm for about 6 years. Pay them all this money and I have a true refrigerator that is malfunctioning and I've been paying for it to be repaired for years and now they are not going to pay for a new refrigerator or for the repair that is over $2000. They denied my claim. I will switch my business, auto and renters insurance from them after I find another company.

Great service. He was thorough, fast and very pleasant to work with. Highly recommend him.read more

Mark was very responsive and very knowledgeable. I was so fortunate to be able to have him assist…read moreme with my accounting needs.

Clearly, I cannot speak for other people and their experiences. However, mine was excellent. Both…read morethe ladies at the front desk were super kind. The one who worked with me was very accommodating. I had no appointment. I walked in and was out within 15 minutes. The woman who helped me with my drivers license was beyond kind. I would give this place a 10 out of 10, but that's just me personally.

One star, because 0 stars wasn't an option. This place is the epitome of a government run agency;…read moreslow and inefficient. They should pay the employees by the transaction instead of the hour, so they'd have incentive to pickup the pace. It doesn't matter the time of day, or day of week/month, there's always a line out the door. They should do much better, but likely never will.

They cam e out to my home, were super frindly and informative, and handled my taxes in a timely…read moremanner!

They are awesome!!!! It's a family business that understands things both logically and…read moreemotionally for you. I was married to an accountant they have common sense and people skills. They are great people that is no doubt. Michael in our initial interview told me he had tons of experience in a certain area concerning my taxes and unique needs. I sent him a text he responded, he requested a meeting and right before our meeting canceled because he said he wasn't doing that kind of work anymore. I asked for a referral none. I also asked him to explain his expertise and he canceled. This company did nothing for me in relation to my money and financial needs except waste my time. I give 5 stars in selling themselves. 1 star in actually doing what they sell and not being intimidated to clarify their experience and expertise. Who I do business with has no problem being asked those questions and I have never had someone cancel a meeting because of this after bragging about how good they were at it. It's your money this just my experience. Thank you for your Response. However, you asked for the meeting, then sent me an email saying you were stepping back from my circumstances that require special consideration after I scheduled it. The only reason you were considered was because you and your wife in our initial call bragged about that you brought that to the table... so it's confusing why you stated that, asked for a meeting and then canceled by email. I am fine in fact happy to not have that someone who makes erratic business decisions taking care of my taxes and specialized needs. Yes of course you were paid nothing. Thank you and good luck.

For just a little more than what I was paying for Turbo-Tax, Mike Greenberg does all the work for…read moreme and gives great financial advice as well. Staff is very friendly with multiple offices around WNY. I'd highly recommend GFS.

Mike, the owner, filled out our taxes completely incorrect, so badly that we are still unable to…read moreget our taxes back months later. Upon contacting Mike he flat our refused to call myself or my wife back. He did however email my wife, still refusing to talk to me, and in his email he was BEYOND rude. He used all CAPS to YELL at her through email about his errors. I must emphasize errors as plural. He even went as far as to say it was our fault that he did the taxes at the end of his day when he was too tired to complete them correctly. Let me make it clear no one forced him to take our money and to do a poor job at the end of the long day. That was his choice. At this point he has entered so much information incorrectly that I cannot even login to the IRS website to try to retrieve my refund or fix the information he input. The real problem here isn't so much the multitude of errors and the lack of any refund including my stimulus check because he so badly input my information, but the rudeness and unprofessionalism which he displayed while we nicely tried to contact him for advice on how to rectify the situation. Leaving bad reviews is not my cup of tea, but I feel I must warn new clients before they too have to deal with the errors and most importantly the rudeness of Mike himself.

I hate to be writing a bad review about this company, because I always had such high standards for…read morethem. In the beginning of hiring Jen to do my payroll/accounting/monthly bookkeeping, etc she was great. Always on time, always very helpful. In fact, her company was so great that I referred SEVERAL friends and family members to her. All to eventually be let down and basically left stranded... Come tax time this past year, everything became a disaster. Even a month leading up, I would text, call, email with no response. Next thing I know she is very very ill. I reach out to let her know I am here for her and to keep me posted. That's when I was ghosted. Never heard from her again, panicking that my taxes weren't going to be done on time, that my business was going to fall behind in book keeping, etc. Same with all my friends and family members! Most of which ended up having to have filed extensions for their taxes or pick up their taxes and bring to someone else. I made multiple appts at her office in the coming weeks to be able to stop by to give her some of my bookeeping info & sign off on taxes...I would show up and "all her employees left early that day" and couldn't wait for my SCHEDULED appt. When they have it posted everywhere that they are in office for appts only!! Finally enough was enough and I had to do what was right for my business and I asked for my stuff to be returned to me and I was on the hunt for a new accountant. Found a great cpa, who reached out to Jen SEVERAL times to get caught up on important info regarding payroll, quickbooks info etc & Jen would just ignore her. Finally we got ahold of her and all Jen would say is "good luck with her and her family, they never send anything in in time." and then THREATENED my new accountant by saying she would press charges if she ran a payroll under her subscription. Meanwhile, I hadn't gotten paid in well over a month bc of Jen's inability to stay caught up with her clients. -it's important to note here that my family and I were trash talked for no particular reason other than Jen was mad we left her business, I have a ridiculous amount of texts from her that I was her best client because I was ALWAYS on time and ahead of the game- doing whatever I could to make her job easier. The best part is a couple weeks later my new accountant finds out she was never filing a very important form to the state regarding un-employment taxes. So now I am left with over $900 in penalty fees and interest because of her lack of work. I have reached out to Jen several times to discuss with her and instead she just wants to argue with me and not take responsibility for her actions. Next thing I know I'm blocked and can't reach her. Now I have to settle things in court. Today, my MIL gets a notice in the mail that she owes money to the IRS for filing her taxes late... but Jen told her she filed her an extension months ago!! Yeah right! There have been multiple occasions where I felt like my information did not stay confidential in her office. For example, when she was sick, she had her daughter text me what my business owed to the IRS... which is all to be CONFIDENTIAL info and only shared with the CPA's of the firm. She hires employees that have no idea what they are doing and everything just gets screwed up! Save your time and do NOT use Shaw account management.

I just wanted to give these 2 ladies whom work so hard as they make sure there customers are…read moreeducated, on time, services for taxes, CPA services, payroll services, Jenny and Citney are the owners and they definitely go above and beyond for corporations, as well as Families , and like myself the little guys as well. Extremely friendly and they always keep up with changes which seem daily as administrations change they are on top of making sure they have the latest information needed to ease your mind, especially when it comes to tax services, when we are in the era of it's now a real pain to try to due taxes on your own ,there are just to many changes and if your unaware of the changes you could be loosing some serious deductions so these ladies are family owned, mother and daughter team and work so hard to make sure your services are done right and on time, put it this way after going to the big guys and spending 1000's for services and then walking out the door and wondering if you really got your money's worth. Now I walk out the door knowing exactly what I was eligible for and they go over and above to make sure you understand the services they provided for you, so please go to the best, as there is to much to loose with the rest !

I hired Ana Estrada to do my taxes this year for the first time. I was thoroughly impressed with…read moreher professionalism, knowledge, and how quickly she filed my return. I will also say that her rates are extremely reasonable. She responds to emails and returns calls very quickly, and I will certainly be using her to file my taxes this year as well! I can't recommend Ana Estrada Tax & Notary Services enough. She is very reliable and prompt.