These guys quickly responded and answered my questions. They were able to diagnose my PC before the…read moreend of the day I dropped it off. Additionally, they were able to research my motherboard and find out it was under manufacture warranty, which saved me the cost of a new board.

I purchased a computer from Amazon.com that didn't work straight out of the box. Since I waited a…read morefew months before opening the computer, I didn't know the computer was defective right away. Amazon refused to help so I took it to Best Buy. As the computer is a new model, Best Buy had no idea if they could fix it. I took it to Raptor PC and they were happy to help. Raptor PC was able to send it out under warranty and save me $400. I highly recommend this company for computer repairs. I will bring any other computer problems to this company.

My phone screen cracked and I was told itd be a couple of days to repair. A week and a half later…read moremy screen was replaced w a screen that doesn't genuinely fit my phone. Within 72 hrs of it back in my care the screen went black. I was without my phone for another 2 weeks. They gave me $30/$380 back for the inconvenience. I tried to leave things at this. But my phone screen stopped working again, I take it to the UND IT and they helped me on the spot. I'll be calling in the morning to see if I can get my full refund. Why spend almost $400 on a repair that isnt going to last 3 months?! A college student with no phone during midterms for 3 weeks? Shameful. The lack of communication played a vital role.

I never have given a bad review as everyone has bad days & i support all local businesses. But I…read moreBrought my phone in on Wednesday and the guy at the desk said it would be done in a day or 2, it was just a cracked screen which takes an hour to replace, so I said i guess that would work. I did call them late Thursday and they said it should be done tomorrow. I called at 1:30 the next day after no updates and he said they were closing early and it wouldnt be done until Monday morning. Monday came and still no call, so I called and they said they were very busy and it would for sure be done on Tuesday morning. Well Tuesday morning still no call so I called at 3pm and they said it would be done in 30 minutes, i told him to call me asap when its done!! Waiting until 5:45 and after no call i called back again and he said its done but they close at 6pm and i would have to pick it up Wednesday, I jumped in my truck and got there at 5:55 and got my phone. It worked properly after i charged it in my truck. I use my phone for daily work, had a funeral and a wedding this weekend and other things I normally use my phone for so getting it back on Friday was a stretch but 6 days to fix it was much to long.