a super great and friendly company. Their movers are terrific and are so careful with everything…read morethey pack and move. I couldn't recommend them to anyone enough. they go above and beyond for every customer. If you're planning on moving and need help. Definitely check out pink zebra

Movers were fine. Was told I would have 4 guys; received 3. They called someone on his day off &…read morenumber 3 arrived quickly. Got scammed by DoorDash and wasted daylight before the move. Received cash payment confirmation but 5 days later still haven't seen an itemized invoice. Mirrors were wrapped carefully, nothing broken.

I continue to come here over the big box stores simply because of the service. There's always…read moresomeone to greet me, ask me if I need any help, and then once they direct me to where I need to go, they get on the radio to let someone else know that I'm coming. It's really good courtesy and super helpful and the reason why I keep coming back. They have most things that I need and anything that I can't find here, I can usually go elsewhere. But the majority of things that I need are here. So plenty good selection for the most part! I get coupons in the mail so I also get plenty of value as well. Prices always seem to be fair and comparable. I definitely plan to make this my regular store for home needs and goods!

The most dependable Ace store: Yes, they always have what I need, but really they have the most…read morefriendly and reliable customer service at this location. Those employees are like the nice neighbors you wish you had. I drive out of my way to go to this store.

Beautiful selection of hanging baskets. Prices were reasonable as well. Very knowledgeable staff…read moreanswered all questions.

This is our fourth time coming here. I love it here because it is not overwhelming, everything is…read morecategorized, organized and super clean. Not to mention the super friendly staff. Knowledgeable and attentive. We came in here for just windshield wiper fluid and ended up buying more than that! Organic, potting soil, lighter fluid, firewood and got a house key made. I even bought the last fire pit and you won't believe how much I paid for. $149.99!! They didn't have the cover in stock, however they ordered it online and it will be delivered free to the store. They will notify us when it's in. Besides hardware, they also have paint section, cleaning supplies, bird food, grills and a small post office inside. If you are not doing a huge project (building materials), this place is so convenient and you can find them quickly. I love Lowes, however, it can be difficult to find stuff.

You've gotta love a neighborhood hardware store so close to your place, especially one with a super…read morefriendly and helpful staff like this one. My lady and I recently moved to the area and were glad this place was here. We'd been by a couple times for random odds and ends, but after a recent trip experience, we felt we really needed to tout this spot. We stopped by on a Saturday after lunch just for some windshield wiper fluid for my lady's car, but she noticed a nice fire pit that we could use for our new back yard. The staff were all very friendly and helped us find the price. The price ended up being $149.99, which my lady and I couldn't resist, so we scored the last one with some extra goodies (fire wood, potting soil, and an extra house key). Two very helpful employees helped us bring the fire pit to our car. Unfortunately they didn't have a cover for said fire pit in stock, but we ordered one through them which will be delivered to this location at no additional charge. I have a really good feeling that we'll be regulars at this location. The whole staff are very helpful and friendly. This Ace is definitely the place for the helpful hardware folks!

A true gem to have in our area. These folks propagate and sell native plants from the SW OH/N KY/SE…read moreIN area. If you want a truly native garden, this is the real deal. They can recommend certain plants for certain settings. They're a little hard to find -- once you turn onto Wooden Shoe Hollow Lane, the road eventually becomes a dirt road. Just keep going and going until you think you must be driving up someone's driveway; when you come out of the woods again, you're there. They have limited hours but are happy to make appointments if their regular hours aren't good for you.

Trying to get an EGO battery powered lawn mower blade sharpened. They wont even look at it. Wont…read moreeven consider anything as generic as blade sharpening. Take it off, run it on the grinder then put it back on. Same process as a gas powered mower. But they won't even consider it. Poor business model. Poor service.

Pulled out my cub cadet rider on Saturday and discovered it had a flat tire. Schwab picked it up…read moreat 10 am today and dropped it off repaired three hours later. Incredible customer service, Thanks to everyone involved.

I've never had any bad experiences here, but today I had one of the best customer service…read moreexperiences ever. Like this would be the kind of story a manager might tell in training to motivate new employees. I was looking for about 20 frames that are an unusual size - they're poster size, but i was looking for a frame a little nicer than the plastic poster frames you'd normally see - and found only 6 on the shelf. The woman who helped me is named Rachel (98% sure on that) and she went above and beyond the call of duty. Rachel looked up the inventory of the store to see if they may have had more. Luckily for me, they did. Rachel looked in all of the storage places she thought the extra inventory might have been (just to make sure the 6 that I had were really the only 6 left in the store) and she found me 2 more. Then she went on to look up the inventory at other stores, called the Colerain store and waited on hold to see if they had more in stock than this location, and while she was waiting she checked online to see if I could maybe order the frames that way. It was awesome. I left the back of the store 12 short of my goal, but knowing that there was no stone left unturned. This awesome experience didn't stop there. While I was in line to checkout, Rachel came to find me with a different style of frame, but right size, in hand to see if that would work. (It didn't quite fit my need, but I so appreciated this effort.) This place rocked!

Went in for material. Suggestion:…read more you need a help button/bell at service cutting station. A note said go find an associate. Yeah, that was fun. Another suggestion: when ordering online can you move the quantity to 1/2 yard and a yard. Right now it's just a yard. I need (9) 1/2 yard cuts today. Would appreciate it if IT could change that for online orders. Thanks a bunch!

Went in for help with fungus knats. The gentleman was very knowledgeable and helpful.read more

Don't waste your money or time here. Unprofessional and uneducated staff. They'll sell you products…read moreyou don't need just to make a dollar. I recommend Dayton Hydroponics in Sharonville if you're near that area