Unfortunately my experience with Schwab equipment repair was not good. I took my Stihl trimmer/brush cutter for a repair estimate since it wouldn't start. I was told because of the age of the trimmer it probably was the carburetor and probably not worth repairing. I agreed to the $25 estimate charge. I was called a week and a half later and was told it definitely was the carburetor - needed to be replaced at a cost of $88. With labor and the estimate, the total cost to repair would be $199. They said it was well worth it to repair. A family member felt the cost was very high so I declined to have Schwab repair it. I gave the trimmer to my nephew who is very good with repairing equipment. The carburetor was NOT the problem. It wouldn't start because the fuel line was broken. This was not mentioned on the estimate at all. My nephew cleaned up the carburetor, replaced the fuel line and made some other adjustments. The trimmer is now up and running beautifully. Did Schwab think they were dealing with a dumb woman who would swallow their repair story? Would I have been charged an additional fee if and when they discovered that the fuel line needed to be replaced? Or would they have come clean and admitted they had given me an incorrect estimate? I've lost confidence in their repair department. read more