I find their employees friendly and helpful. I enjoy their valued customer point system to earn…read moremoney off your future purchases.

Total Wine is the place for holiday or special occasion shopping. Of course, it works well for…read moreaverage days too. I always stop here to find the perfect bottle of wine or liquor for special meals and gifts. I'm a fan of Pinot Noir and Total Wine has a great selection of these wines from the coast. No one has better Pinot Noir than Oregon and Total Wine comes through with many ideas for the wine fridge. On this trip, I was also looking for a bottle of Marsala, which can be hard to find. The clerk was helpful and I found a suitable Marsala for cranberry sauce and Turkey Marsala later in the week. The store is packed with so many options, it's fun to browse the aisles to see what you might find. Clerks are very helpful and know their product! They have competitive pricing and you won't find a better selection. They have an amazing liquor selection and if you get lost, there is always a clerk to make suggestions. For beer fans, the store has many different types of beer. The holiday season is here and the Super Bowl is coming up soon. Total Wine is definitely the place to stock up.

Horrible customer service. For the last 2 yrs. I get an assorted case of wine at ABC every few…read moreweeks. It's been the same story each time. I ask for an empty box so the bottles don't clang in my cart, and so I can easily take them home, and EACH TIME they rudely give me a hard time. Today was no different. "The boxes are for paying customers only!" snapped the cashier. " You can go around the side of the building and see if you can find any there." he continued. I told him I was a regular customer. There was no apology. There never is. Today was the straw that broke the camel's back! I will take my business elsewhere, like Total wine. At least they are respectful and can crack a smile. Rudeness has no place in customer service

Bald older man with glasses made inappropriate comments about my body, made me extremely…read moreuncomfortable. That behavior is unacceptable in customer service. I would never feel safe with him around employees as a boss.

This is the best place in Naples to get fine wine! With older vintages and top quality wines,…read moreincluding classics and cult wines, it is a must to check out!! Friendly and helpful service as well!! I recommend it to everyone I meet!!

This place is a fantastic find! I had purchased some older wines from them online a few months ago…read more The wines arrived Fed-Ex 2Day in perfect condition, packed in heavy Styrofoam. Last week we just returned from a week in Naples and a visit to this store. All I can say is, "wow". One of the best wine stores I have ever been in. Almost all the wine is kept at cellar temperature in a huge cellar, cases and cases of wood boxes. Also, the staff at Naples Fine Wine could not have been more helpful, they are knowledgeable and happy to help you with wine decisions. They also helped us find great restaurants were we could take our wine for dinner. We will be back!

Similar to any other store good layout. Friendly staff (who don't drink for religious reasons.)…read more Now the bad. Season is pretty much over but it's always sparse parking. The parking layout space is limited and shared to 3 business a Chinese carry out, pack and ship. I don't know why people rarely stay to the right side so expect clumping even in a medium parking lot as you enter or leave. The business does have three 15 min reserved parking for the customers but I prefer to park away and get a little walk. My jeep is obviously not perfect but I also know the dread of having to put in an insurance claim. Not worth the grief time and costs. 6/2024 Ambiance 5 Service 5 Location 4 Value 5

The service was great. Checkout guy was funny, helpful…read more Ambiance, not so much. It could use some upgrades and attention to floor.

The North Naples location; it would be nice if the ladies there were more cordial…read more How can I help you? Would like to hear about our specials? I would like to hear about your wine interests. They are more interested in getting the customer out the door asap, why? If so, happy to oblige!

I had an awesome first experience at the 360 Wines near Mercato. Jeff greeted my wife and I and…read moreasked if there was anything special we were looking for. I said Pinot Noirs and he proceeded to shows us not only his favorites but also some tasty Cabs as well. He knew immediately what i liked and stayed away from the "soda bombs" as he called it. Fun day, it was my birthday and he made it extra special. Anybody that tells me they worked for wine when they were younger definitely has a passion for wine. Next time you're in the area I highly recommend Jeff. They have a great selection and the prices are realistic.

A recent trip to Dagny's Spirits wasn't what I expected, instead of concrete floors and not much…read moreelse, Dagny's was super cute. I loved the wood look floors, the selection of wine with tables and chairs to sit down and enjoy a glass of wine or beer, it's a great concept. Dagny's is a store to run in for a bottle of wine with dinner or to check out their selection of liquor, but they also offer places to relax and enjoy a drink. How many times have you wished you could sample wine before buying? The store is not only well decorated, it has a friendly staff with a sense of humor. I'll share this joke from the guy behind the counter. Q. How can you tell it's Fall in Naples? A. Because of the changing license plates. That's funny and so true, this time of year, Naples is swamped with snowbirds. Dagny's is an impressive store and I'd never been until recently. With the holiday season coming up, this is a store for your must visit list.

Lauren and Kate are the very nice owners of this place. They go out of their to make sure everyone…read moreis being helped and having a good time during the wine tasting they have monthly. I go often for a quick beer, glass of wine or margarita, depending on my mood. And YES I do want the floater when having the frozen margarita. They election of cheese are the best. Go for the champagne cheese or the bagel seasoning one.

Located in the Target plaza. Plenty of parking. This location was extremely clean (as they all…read moreusually are) and well stocked. You can find a gift for anyone in here! Our favorite section is of course the snacks and drinks in the back. You can find items that are sold all over the world! I love that the price tags/shelf labels show you where the item is typically sold.

I was a "woman on a mission" when I shopped at World Market in Naples a few days before Christmas…read more I was in search of the traditional English Christmas Crackers. (The kind with paper crowns, terrible jokes, and silly trinkets ... not edible crackers.) Last year none were to be found in the Estero/Bonita Springs area so this year we made a longer drive to Naples. It was worth it. The World Market at Coconut Point Mall in Estero has been closed for several years so the Naples location was my best option, other than Fort Myers. Even though the stock was a bit picked over, I was able to find an attractive set. A hit with our family on Christmas Day. I also picked up a few small gifts and wrapping supplies. This World Market is smaller than my local one in the San Francisco Bay area. But it was well laid out and staff were helpful. I have counted on World Market for 50 years, going back to when it was known as Cost Plus. Happy to find this one!