Strike two. "Walk in's Welcome!" Literally posted outside. Well, I walk in to get my flu and Covid…read moreshots...we don't take walk ins you have to make an appointment and we are out of those two shots today. Then, I make an appointment for the next week online. Got the confirmation. Got the text the night before to check in at the desk. Walk on and the pharmacist has called out. Did I get a call to not come and reschedule - nope. I'll have to start all over and make a new appointment.

The phone system is absolutely horrible. It takes at least 10 minutes to try to get through the…read more"helpful" automated system only to not be able to do what you need to do. Prescription renewals are an exercise in absolute frustration. Set up for automatic refills? Not really. And forget them contacting the doctor's office when new refills are needed. Insurance requires that I use CVS otherwise I'd be elsewhere. This is no way a commentary on the pharmacy staff. They have been fantastic. They're just hampered by a totally screwed up system.

Good location and nice store but Incorrect pharmacy hours listed online. Open at 9am not 8am which…read moreis on the website.

Great spot to print and pick up photos, all sizes and a variety of photo gifts such as totes,…read morepillows, mugs, ornaments, etc. People can visit the store and use their machine for ordering but doing it online or with their mobile app is most convenient. Every week they run a photo special. My last order was 50% off published prices for all photos! Orders are often ready in less than an hour for those in a hurry to get photos in hand. The photo area isn't always manned with an associate. Be sure to let the clerk at the front counter know you need assistance so that an employee will be paged to help. Walgreens also offers a convenient pharmacy and a limited selection of health and beauty, food and drinks, including wine and alcohol.

Terrible service!!!! AWFUL!! Tried to get my pictures developed here and a girl found them and then…read moreacted like she never saw them and then they said we'd have to call back, so I did , NEVER PICKED UP!!! Came today and got my pictures, half of them were gone . Thanks Walgreens. You will never see this pretty face again

Dear Walgreens, When…read moreI have a 3:30 appointment and I show up at 3:25 to see a sign that says the the pharmacy closed at 3:00, it doesn't make me happy, as I'm sure it wouldn't make you happy. That's what happened on a recent Friday. Did I get a call, text, or email to tell me that the pharmacy was closing at 3pm? I did not. And on the appointment reminder ALL that information was right there, just as obvious as the sign inside the door saying the pharmacy was closing early. When I called to speak to the store manager (Cindy) her response was "The system could definitely stand some improvement". Ya think? Meanwhile the time I spent wrangling around my afternoon to make this appointment is a total waste. Thanks for absolutely no nothing.

I would not recommend this Pharmacy whatsoever. I am out of town visiting a family member who was…read morein a serious car accident and is in the ICU at the hospital. I am needing a medication for ADHD, and apparently there is a shortage around this area for the medicine. So I have been calling different pharmacies. Hume actually does have my medication, but they said that they could not fill it for me because I did not get my other two medications filled there and they would need to fill my entire profile in order to give me the medication I need. Because it's a controlled substance. Well I already filled my other two medications so there's no way that they can fill them. I have never heard of anything like this and it is really inconvenient an silly and stupid honestly. I Do not recommend them and apparently a lot of other people have had issues according to the reviews. I would give zero stars if that was an option.

I almost don't want to post a raving review because I want Hume to stay exactly Iike it is and not…read moregrow too big! I love how they have free delivery for medications and even have our monthly medication on auto ship so I never run out. The delivery drivers are kind goofy older men who makes my kids laugh. I always have been satisfied when I call to talk to a pharmacist.

I have spent the last 2 days attempting to just speak to a real person at this business. Doctor…read moregave me a script to have filled and fax the it same time to them. He advised to follow up with a call "to move the process along"; that should have been a clue. Can someone listen to your voicemail messages and just return my call. If not I will just call the doctor back and see what other compounding pharmacies are around central KY.

Had been going to another compounding pharmacy in town that used a filler that made me as sick as…read morethe generic drug and refused to consider an alternative or to admit anything was haywire. Louisville Pharmacy worked with me to get the right filler for a gf medication. The pharmacist was superb! He made the right decision right off the bat as soon as I explained my experience. Go here!!

I used this pharmacy only a few times. Due to the staff and their lack of customer service. I would…read morecall in my prescription and when I would get there they wouldn't have it ready not to mention I would stand at the window for ten minutes or longer before I would even be acknowledged. Then I found them to be unfriendly and a bit clueless. i guess that's because every time i went there they would have several new employees. I've never been to a pharmacy with such a turnover rate in their employees. Not sure how they manage to stay in business. I would definitely recommend going anywhere else but this sorry excuse for a "pharmacy".

This pharmacy is poorly run and has made repeated mistakes: refilling before the time allowed and…read morerefilling prescriptions that had been sent to other pharmacies. I don't understand how St Matthews Pharmacy can act beyond insurance guidelines. I spoke to the pharmacy owner, Chris Harlow, on 12/18/2020, and to his credit her apologized and provided a refund. However, he seems unable to fix problems: they have continued into January. I'm tired of dealing with this pharmacy's mistakes and they've eroded all trust and confidence.

The pharmacists at this store are excellent, as is their customer service, and they fill…read moreprescriptions quickly with little wait time. If you have a complicated pharmacy question, you can get a real person on the phone at this particular pharmacy location; however, that is not the case at other Louisville-Shelbyville area CVS stores, so I ONLY recommend this CVS Pharmacy on Moser Road in Louisville Kentucky, which is the 10490 Shelbyville Road address.

I come here too often with little to no issues - it's time to update my review and give them a 5…read morestar. It's easy to book vaccines online for myself and other family members. Adding up to 3 types of shots is available. The automated system sends me a text and email confirmation. I also get a reminder beforehand to remind me what time and where to check in. Today I was immediately acknowledged and pointed to the chair for shots. Within 10 minutes I had been vaccinated, put on a brave sticker to celebrate, and received a store coupon. Pick up of meds has also been great. I rarely go through the drive thru. My preference is to park and go inside. I see how many folks are hustling to fill the orders, answer phones, and take care of store customers. When my prescription has been filled I also get text reminders. I so appreciate this because it's easy to forget meds. Private parking lot and fairly easy in and out.

They don't refill prescriptions when the website tells you they will. Sometimes they just don't do…read moreanything.

Absolutely the worst Kroger and Kroger Pharmacy I have dealt with in the 5 states I've lived…read more While you do have a good pharmacist and 1 good tech, the others just don't care and don't want to do any work - literally. They will shut the drive thru window for being understaffed, not answer the phone, and goodness only knows if something is filled at the wrong Kroger location at no fault of your own, they blame everyone else and basically tell you it's easier to go to that location and pick it up after arguing about it. This is also the worst Kroger store - it's too small and their shelves are always empty. They literally have no idea how to stock or forecast at all. I've talked to the manager and several Team Leaders over a 2 month period regarding 1 product that the other stores were getting weekly, but they couldn't do. Today they're out of another item because they didn't stock enough and since it went on sale, it was gone literally in 1 hr for pretzels. The people are not friendly or care at all as well. Pick another location or better yet - change to a different company!

This is a big store that carries everything, so if you in a hurry for a few things, it's got you…read morecovered. Their Nice brand food is really good especially the nut selection, they have a big ice cream options, and a large over the counter meds and durable medical equipment like shower chairs, and canes. I am not a fan of the pharmacy see my previous review. All in all it will do if you in a hurry.

Moving here from Maryland has been a challenge with establishing providers and pharmacies. I tried…read moreto use the Walgreens app with no success. The prescriptions kept going to my Maryland Walgreens. I decided to go old school and call the pharmacy on Watterson Trail. Diamond was a pleasure to work with and helped me with multiple questions re: our family pharmacy needs. She was awesome. Her patience was appreciated and her attention to detail very impressive. Thanks Diamond for taking one concern off our plates.