I love this pharmacy. I've been coming here for a long time and have received excellent customer…read moreservice. I now live in NE Minneapolis and still come here to get my prescritions filled.

I like this place. It's a mom & pop place and I'm glad that they rebuilt after it being ransacked…read moreand burned down after the George Floyd riots. I'm not sure what it was like before (see older reviews) but I see people of all colors and sexual orientation working here and using their services. Things change? Sometimes for the better? Either way, I like getting my prescriptions filled here vs Walgreens as the lines are never long like that. And they offer all sorts of other things. Kudos to the person who does their greeting/birthday card shopping, you've got some good ones! PS: Free self-service blood pressure testing.

Always quick to fill Doctors orders and monthly refills are always on time. Very friendly staff.read more

They are faster than any other pharmacy in the area. Since I shop at Cub anyway, it's extremely…read moreconvenient.

I don't make a review unless it's a really good or really bad experience. Fortunately, I had a…read morereally good experience here! I showed up past closing, believing it was 7pm, not 6pm closing time. They were kind even to help me even though it was 6:03, I was stunned. They explained it's harder to change such things than one might think on google maps. They gave me their business card with correct hours. I was shocked that my prescription that was called in maybe 3 hours earlier was ready. Also, it's a prescription that is ALWAYS out of stock at Walgreens and takes days to be filled, if that. Very nice people, I felt good supporting small instead of crooked Forest lake Walgreens. Also, during the pandemic I remember we needed specific Covid tests and rolseth was the only place that had the tests! Very pleased

An excellent pharmacy located in downtown Forest Lake. The pharmacist as well as other employees…read moreare kind, helpful and willing to assist with whatever is required. It is a pleasure to support a pharmacy with the same community values of yesteryear. I feel fortunate to have found them after years of battling with the large corporate No Service Drug Stores of our time. R Riskin

Too short staffed! Long waits standing in line. Customers are looking for a new pharmacy.read more

This Cub has a great selection and it's very easy to access. I feel like the layout is pretty good…read moreand we are always able to find specific items or seasonings that we need for a great price.

I have had my HRT cream prescription filled at Lake Elmo Pharmacy for years. They do a great job…read moreand turn around is usually pretty quick. The only challenge I have is the hours they are open are somewhat limited. Some days it can be hard to get there by 5pm.

Order placed that morning wasn't filled by closing time. Continued to fill orders for people not…read morethere waiting while you waited. But they did fill it and they did have it - other places were out.

I was able to find what I needed. The grocery store was open where there was no pharmacist on staff…read moreat the late hour I came by.

The lady behind the counter was extremely rude. Was standing in line for 5 minutes. Another line…read morestarted to form and we were told to go to the back of that line. We told her we were there first but she wouldn't hear of it. Even the 1st man in the new line said we were there 1st but she refused to listen and told us to go to the back of the line. When I finally was helped, she was extremely short with me and not very helpful at all.

Kudos to the local Cub Pharmacy located in the Cub Foods at Pheasant Ridge. I just had had oral…read moresurgery and came into the store to fill my prescriptions. They open at 9:00am but they were there early (opening the pharmacy). They took my prescriptions right away (again BEFORE they technically opened) and started working on them. I am thankful to the female Pharmacist and female pharmacy tech that expedited my prescriptions!

Been using this pharm for a decade. Generally the techs are extremely helpful. Jerry especially…read moregoes out of her way to help you. I wish more employees would act the way she does. I would have rated 4stars if Manager Josh had not moved on. He was extremely knowledgable and attentive.

Good alternative to the chaos that is using Walgreens. Good customer service and friendly delivery…read morefolks. The app really needs improvements so that households can share it more easily. More frequent and more specific delivery windows, along with real-time delivery tracking like other apps, would also make Capsule better.

Absolute worst pharmacy ever and I haven't even got one med from them yet... first message said can…read morebe filled this day after they had received and tried to process them weeks ago and should have had correct date that insurance would fill and the day comes and they are like per our policy can be filled but insurance won't cover until 2 days later... then when I tried to get other meds that are available it will not let me get them same day and days Monday and it's Friday... then I ask to pick them up and they instruct how to do so... I select the time and put their address in and submit and it says there is an issue with the time... I message them asking to fill all meds that are available so I can pick them up and they fill 3 out of 7 for pickup... then I need a prior auth and my Dr is on it and this was Monday and she submitted the form and usually it's a day or 2 for it to be complete and it's Friday and still no update on if it has been complete and it's a med I cant go without and now I have been out and getting sick and they just say we will update you later... the other pharmacy I was at would have this done by now... I Left there due to how downhill the staff was and them being so rude but at least when a med was able to be filled I could submit it and they would have it ready early morning, also when rx were submitted even weeks prior it would have date available to be filled if it was too soon and would have it ready that day and not pull the oh it can be filled this day and when they say comes say oh no sorry you have to wait 2 more days... I was hoping this would be alot easier and delivery as my pharmacy was a drive but I am so frustrated I decided to pick mine up from capsules store front... I am so disappointed in this place and like I said I have yet to actually get anything from them and all I have had is issues... unfortunately I have refills on meda that can't be transferred and have to reach out to Dr for new rx, which is another inconvenience i shouldn't have to do since this place is incompetent and cant get their stuff together ... one other thing when they asked to give them an hour I gave them a time and they message back saying to give them even more time... I will be going back to the rude pharmacy I was going to forever when they were super great and nice for a long time and they aren't anymore but at least I knew when I could actually get my meds and not be given a date and then have it switched... this is super inconvenient and their location is horrible as it is downtown MPLS where parking is scarce... I wonder how bad the pickup will be... I would rather deal with Walgreens robot pharmacy staff then Capsule and will be transferring everything elsewhere and contacting Dr to have them and I go out of our way to send the rx that cant be transferred to yet another pharmacy... Also when I contacted them about the issues and my frustration they didnt even apologize and just ignored it... Casule is a Trash Pharmacy Don't even bother... Same day delivery is a lie also as I cant even get my meds which include my inhaler I absolutely need for 3 days... Well, it's back to getting treated like dirt at the previous pharmacy but at least I got my meds and knew when they would actually be ready and they would have them filled and ready for pickup when they were do if sent by Dr or even refill request was too early on the day they can be filled... BTW they say to contact them as they are always there which is another lie as they are not 24 hours and I know they open at 8 am but not sure when they close nor do I even care anymore... what a waste of time, effort, waiting for a response which takes about an hour and their lack of caring and lack of listening skills when they should've filled all my rx when I requested and not just a few of them... I know the person who referred me even had issues in the beginning but I am so fed up and wrote this review as it takes alot for me to write a negative review as I am usually pretty forgiving and understanding but this is mayhem and costing me money, time, effort and making me sick as they cant seem to figure out a prior auth... so thanks Capsule for screwing me and others over and lying about how you guys work... UPDATE: I PICKED UP WHICH WAS EASY AND THE ONLY GOOD THING AS THE STAFF WAS POLITE AND FAST... HOWEVER, they never bothered to tell me my prior auth was completed days before and claimed the dr office and insurance would contact me when no pharmacy has ever done that and notified me themselves that it was ready... I had expressed my complaints and concerns and I didnt even get an apology... on top of it I was shorted 3 pills and counted 10 times so someone dipped in... ill update again... iam so disgusted