Worst Walmart Auto Center experience. The big guy manager ( I think he is . He has a birthmark on his face)was extremely rude and disrespectful to multiple customers. I witnessed him refuse to do an oil change unless a customer provided their VIN number--something most people don't have on hand. Another customer was told he wouldn't install a tire unless they removed it themselves first. Service times are also very slow--it took around 2 hours per vehicle. The overall attitude and professionalism were very concerning. Based on this experience, I would not recommend this location. He would mess up vehicles if he didn't like the customer.He bullies a young man in Auto center . Go 14 miles down the road to Excelsior springs less than a hour and they're HAPPY to help you ! Let me repeat that , HAPPY to help you . NUMBER 1 store in my book after going to different Walmart in 40 yrs . Not just one person , but they All seems nice . read more

excellent pharmacy; very helpful staff. All offered items in store are generally in stock. Delivery service is good.

I'm not a regular shopper at Walmart. I used to take my cars there for oil changes until they somehow lost the new engine beauty cover for my Subaru. I was promised a call back from a manager but that never materialized. Occasionally I will order something for pickup which I recently did. Then I got a message the next day saying they only had one of the six duplicate items I'd ordered. Between that and the reported hard lines they draw and demands made of their employees I'm not a fan and avoid Walmarts every chance I get. That said, I can't recommend them. read more

Mark, who worked the holiday section of Walmart (Liberty, MO) went above and beyond for me. There was a Christmas tree that I found weeks ago but was sold out. I waited patiently for this store to get more in stock. I also checked online for the tree. Well, the store never received anymore, and it remained sold out online. Long story short... Mark, went into super employee mode and was able to get the tree for me! I had decided to buy from other stores since I didn't think I would have any luck finding it in the Liberty Walmart or other Walmart locations, but something made me try the Liberty location again, and Mark saved the day. I literally did the happy dance in store. Thanks so much Mark! Walmart is lucky to have you. read more

Walked in Jan 20 to buy replacement gloves/mittens for my 5yr old. Their school goes outside even in freezing temps and she needs something so her fingers do not freeze. There was literally snow coming down this day as we walked in. The store was shockingly in the middle of stocking and setting up Spring/Summer as i was told by two employees and they had already removed the winter wear. We found one set of child gloves. they were boy gloves and two sizes too big for my child. they were also tagged with the tagging gun THROUGH the knit finger tip of one glove making it impossible to try on anyway and ripped slightly in the knitting. so damaged anyway. Two different employees (ladies from the fitting area) both suggested Walmart competitors Amazon and Kohls for shopping. Why would walmart stock summer bathing suits in the actual middle of winter when we havent even hit the coldest part of the season yet? We have two more months of cold, snow and subzero temps coming..nobody is buying a swim suit. The entrance has a push gate to get into the store. But you are not allowed to leave through it. Instead they force you to bypass other customers waiting to check out and go around them and get scrutinized by check out employees as you leave. WHEN YOU AREN'T EVEN BUYING ANYTHING!! I mean seriously..Walmart tries to kidnap you and hold you hostage now. you dont have what i need why is it a multistep process to leave the store? Asinine. But then again..it is walmart. where retail goes to read more

This is regarding Walmart+ and their delivery service. They hire 3rd party people like Spark and Uber Eats. None of the drivers speak a word of English. Walmart could insist that the 3rd party companies send drivers that can speak and read English but they don't. The first order yesterday, the driver came into my driveway then pulled out and went way far away and tried to deliver my order at a different address!!!! I cancelled the order, then reordered it to be delivered between 6-8 pm. Kept watching their app which by 11pm said it was delayed but on the way. At 11pm it showed as never delivered. Woke up the next morning and saw an email that said it was delivered last night. My instructions say to ring the doorbell, hand it to me (I have to use a walker) AND I have to sign for it. So I call the delivery manager at the Walmart who said it was signed for!!!!!! It was a total lie!!! It was never signed for, the driver did not ring the doorbell, just dropped the groceries off, forged my signature and left. The other issue is of course that the Walmart App is a complete disgrace as it never showed that the order was even in transit until it showed it was delivered this morning, even though I kept refreshing the screen! Bottom line is I paid $5 tip to a scam artist (forging a signature is a crime, just FYI.) Needless to say I am canceling my Walmart Plus and will change over to InstaCart to see if it is - hopefully - a little better because this is beyond ridiculous. read more

Avoid Avoid Avoid Avoid Avoid at all cost!!!!!!! I been to this Walmart several times in the last two years and several issues at this location. The store it self is a mess product everywhere as if a hurricane just made landfall. Last night was my last time going here. Christmas eve store closed at 6pm, walked in at 5:45pm to collect 4 items and by 6:16pm i was out in the parking lot in hand cuffs by the KCPD for simply replying to an officer that we were told 7 more minutes. Totally insane!!! Simply because they asked me to go to the front of the store while I was trying to figure out what baby formula was needed! I was told that I was facing two criminal charges for being there 16 mins after 6pm. Completely insane. Avoid this Walmart at all cost if you value your Civil rights! There is more to the story however I have filed a complaint with the police department and DOJ, to be continue. read more

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I just bought a brother sewing machine and had it delivered same day. When I received the sewing machine there was nothing but the machine it was supposed to have 7 feet plug in cord a needle had been installed and there is nothing in the holding space there are scratches, black marks, and dust on the machine. I would not recommend getting big items like this from this particular store. read more

Just your run of the mill dirty run down Walmart nothing more nothing less. But since the prices are Low we keep coming back. I've tried on two occasions to get copies of my house key made at this location. The first time the automotive section was busy so I left. The second time I was ignored by the employee in automotive so I left and went somewhere else to get keys made. read more

26 registers. 3 open. Looong lines! They are saving money by not hiring cashiers, causing long waits for their customers.

Their covid measures are a joke. They can only do one repair on a vehicle at any one time? What's the difference between doing 2 things on one vehicle and doing one thing on 2 vehicles? I went there to have my tires replaced, they say they can only replace one tire- Do i need to come back every day for 4 days to have my tires replaced? I get a text saying the autocenter will be open till 5 pm - when I go there they say they're only open till 2 pm. Either the managers there are incompetent and stupid or their service staff are lazy. If you can't or won't provide decent service just close down and save us the trouble read more

I wish I could give 0 stars, specifically to the auto center. After being given an estimate of 1 to 1.5 hours for a simple tire change, I waited 2 hours for a technician to tell me that the socket was not he right size and that the change could not be completed. I went out to the car with the technician and had to remove the plastic surrounding the lug nuts to show him how to proceed. After complaining to the clerk, they offered to take a discount for the labor that I performed. After discussing it further, the clerk on duty just laughed at me. After asking why he was laughing about his technician not knowing how to change a tire, the clerk stated "I laugh at a lot of things." What terrible customer service this location has. I will not be returning here at all and do not recommend it. read more

I have had a hell of a time with the customer service and auto center at this location. I ordered a set of 4 tires to be put on ASAP. They shipped 3 of those and the fourth one kept getting delayed for over two weeks. So after being reassured by two separate staff members that they would hold the first 3 there until the last one arrived, I finally got confirmation that my tire would get here tomorrow and they then decided to ship all my other tires back. Ended up having to take my business elsewhere because they couldn't get their shit together. read more

Location is convenient for me but the stocking is always low, making it hard to find certain items. It's no wonder I see more employees doing pick up versus customers in the morning. Pick up service is excellent. Great substitutions when needed. Self check out is great when Terri is there. She goes the extra mile to help anyone, especially families. The elderly red haired associate is 50/50 on attitude towards customers. Sam Walton would displeased as an undercover boss with the ten foot rule here as well. I have to literally hunt down an associate and most I find aren't in that department and know nothing about what I'm looking for because the associate in the area I'm looking for is no where to be found or doesn't know themselves. A few have gone out of their way to look to see if a said item may be in stock. read more

This walmart is a pain every time I go in but this visit took the cake over charged me almost 30 dollars. When I went to inform the cashier manager that my ticket had been over charged to make sure her people were correctly scanning and voiding correctly she wanted to argue it was my fault. Seems to be an on going thing with walmart they are so nasty and sense covid seems have givin them a ok to be even nastier and on top of that manager was not wearing a mask very concerning why staff would not protect the public I'm very concerned. Wi t be back read more

The people who shop here are rude as f***. It all starts in the parking lot. People walking in all directions make it hard to find a parking spot. I really wish walmart would put a glowing green sign that says " entrance" and a big red glowing sign around the exit that's says exit. These trashy shoppers will literally get pissed at you for stopping them from entering through the exit. You can't leave until they are done coming in. This Walmart is doing its best I guess but my only gripes are the stupid, rude, trash people who shop here. My last visit seriously makes me never want to come here ever again. I'd rather drive another exit for target and pay more. Customers will steal eggs from cartons. Check before you buy. Yogurt containers leaking. Check before you buy. Do not come here. You'll likely end up flustered and hating how many humans are on the planet. read more

Just when I thought things couldn't get any worse walmart proves me wrong. Went to their automotive department for an oil change last Saturday. Not only did they loose several of my vehicles items ( which Thankfully they found) they handed me the wrong key! We did manage to find the key in the back seat. Thinking everything was finally good, we paid and left. 2 days later I go out to my car just to find my engine splash guard lying on the ground with 2 bolts still in it (which were twisted/ belt) and tear in the cover. I asked their manager about this (splashguards just don't fall off if put on correctly). She didn't even act like she was listening, stated in a harsh tone " what do you want us to do, we can put it back on!" I tried showing her the cover but she didn't appear interested, again saying " I said we would put it back!" Needless to say I told her I would be paying someone else to do this so I know will be done correctly. Then as I got home, noticed the upper splash guard ( the one in front was hanging off, being held on by 1 bolt. I guess my question is what did they do with the others because they surely didn't get put back on my car! So now another expense I will need to fix just because their automotive department didn't do the job correctly and hold no accountability. read more

A great experience! They had everything I needed, the store was clean and organized, and the employees were cheerful, helpful, and busy doing their jobs. read more

Worst pizza I have ever had. Just wanted a quick dinner after a hard work day. So I bought a " Marketside supreme pizza" it was the worst tasting pizza I have ever eaten. I just don't understand how you can mess up a take and bake pizza. From now on I'm going to Hy-Vee. Twice the price but worth the money! read more

I am sitting in my car breathing in and out and hoping my visit go well. Most of the time it is awful and full of anxiety. I am speaking it in existing that it goes well. read more

This Walmart has its good and bad like any other store. Almost every time I've gone it's been great. But the last few times the the cashier was rude and so was the manager that was supposed to help. As I walked away I heard them say something under their breath amongst themselves. I had neither the time or the patience for it. read more

Pharmacy, I have used this one for years today went in to get my monthly RX filled only to find out the jerk with the beard filling them would not fill my opiod pills till he could talk to my DR. to see why I need them. Waited 2 hrs DR could not call now mind you this is the same pills I have gotten for over 10 years. This guy said it wouldn't be right till he could talk to DR. himself. He needed to know why I get them. This a hole wants to save the world, It was embarrassing the way he talk to me. I called store to talk to manager am now sending a e-mail to Bentonville hope he is removed. I am a 62 yr. old disabled man being judged by him. read more

Cashier lady was rude she asked me why I turned my volume down on the checker machine. She then said she wasn't moving until I was finished. I've never experienced a racism issue until this morning I plan on suing them. read more

Yuck yuck yuck. They are slow slow s.l.o.w. in this store to check you out and NEVER EVER gave enough lanes open. They want your money but they don't care how long you wait in line to give it to them.... they need to clean up the outside of their store. There are always so many bags flying around the parking lot it looks like a trashy eyesore! read more

This store and Walmart in general sucks. No longer price matching anything which is really aggravating and they won't even match their own online prices. The associates here are usually rude, especially the cashiers. The auto center doesn't know how to do anything! Idk the amount of times I've went there only to have them call me later asking simple questions or coming in to pay for the service I had done only to realize they didn't do half the things I requested. read more

I own a business so each week I have a large grocery order to pick up which I do on line and then it's pulled and ready when I get there! But I would like to note ONE PERSON IN PARTICULAR he is such a joy to see each week because he is always upbeat, friendly, and just so kind and his name is ROBERT! I hope he is recognized for his service as it is hard to find workers like him!!! read more

Okay so I am really irritated. I just bought chicken here and it was the worst chicken I've ever had in my life. I bought it fresh, made today... so the label said. It was definitely not fresh, it was worse than the discounted chicken that you get. I broke into a piece and there was no meat inside just skin and bones. So irritated with this deli. read more

I order things on my mobile app and pick them up in store bc it's convenient for me. Whatever department is in charge of getting the orders ready is super slowwwwwwwwwwww. read more

This store is open 24 hours. Its product line is only available part-time. Management has no responsibility over stock and feels no obligation to customers. Nothing but excuses, no matter what level of employee you speak with. No way it's their fault. Customer service has to be begged for. At best, a dismal establishment. read more

I would give zero stars if possible. This Walmart is gross and the employees at this location are very rude and would be fired in a second if they represented my company. One of the horrible encounters at the liberty Walmart went like this.. Wanted to buy A SINGLE bottle of wine and the lady checking me out at Lane 2 asked for my ID AND my baby sisters ID.... I AM the one BUYING the bottle. NOT my baby sister. The lady kept rudely repeating that "you two are together" and I know specifically the policy is that the person buying the alcohol must be over 21 as it is every where. The lady slapped our IDs on the counter a denied the sell, which is honestly fine by me. Would've asked for a manager but I have a life and have other things to do so I'm not going to waste breath speaking to a manager over this employees stupidity. I will NEVER buy anything from that disappointing store again. read more

I wish I could give this no stars. I hate this Walmart. I would rather drive 20 minutes to the Excelsior Springs Walmart than shop at this one and sometimes I actually do that. They are always out of basically everything. I can never find an associate to try and help me and if I do they're not very nice. The people that work there just act like they hate their life. I worked at Walmart before and I still smiled and was nice to people even if they were rude. Don't know why it's so hard for the people of this Walmart. It's always way too crowded and never enough cash registers open. I just shop at Hy-Vee now because it's way better. read more

I stop in here fairly often after work, which is the only time I go to wal-mart. I average probably a couple hundred bucks a week here. Most people here have been mostly pleasant. This morn that was Not the case. I don't frequent the electronics section often, but when I have the older gals have been very kind and helpful. This morn the gal that has the 'television section' (and was knocking them over) kept telling the kind woman who was helping me what to do. Nor did she listen to the customer. She should of let the person do her own job as well as listened to the customer since she was busy a couple isles away knocking over televisions that were on display. I left my cart and items and told the ladies at the self check out that I see Every week what happened and I left. I'm done with this Walmart for awhile. If I need something after work in the morn, i'll drive a lil further out of the way and go to The Boardwalk store. If and when I return to the Liberty store I'll avoid the imbecile I ran into this morn. At least I know why they sell the display TVs for next to nothing....there's a good chance she's knocked them off the shelf! read more

Elise (manager) from auto care was very rude to her co worker. This was a worker in training and she was yelling at her for not remembering something from her training, in front of customers. Very unprofessional. read more

What can u say???? Its a walmart. everytim I go in here it smells like mold yucky! They have standard groceries like eggs and milk but not the chips I wanted. oh and one more thing!!! only 2 lanes open at 8 o clock at night! there are people that need to get places, get it toogether read more

I called to ask if they had empty mascara tubes and the person who answered was very rude i said thanks and she just hung up when i was in the middle of saying something else read more