This is one of the cleanest Walmarts I've ever been to. Some smell like urine, and others look like a tornado just hit it. Not this store. Very organized and well stocked. Every employee we were in contact with was very nice. Prices were reasonable. This is the best store to find a huge variety of souvenirs. read more

Today, I went to this particular Walmart for the first time with my service dog in training.. I came to buy one thing and expose him to new public places. After being in the store for 15 minutes my dog is now starting to be less attentive and loosing focus. I go to self check out and get confronted by a middle aged woman who I assume worked for Walmart (she never introduced herself or said hello). This woman said "We don't allow pets in our store." Me being uncomfortable and un confrontational replied with okay because a break was clearly needed for me and my dog, I turn around to pay and leave and she continues to repeat herself. I said "Okay i'm almost done." I get replied back to with "Your pet needs to leave the building." This went on for the full 5 minutes it took me to finish checking out.. she threatened to call KPC and continued to tell me my dog was a pet and that this was illegal. General reminder out there for those who need it service dogs are not required to wear identification and often can be mistaken for pets, please ask the right questions needed if worried. read more

1 Star only because it doesn't let me give a zero. Stocked up on groceries and wanted to try some local beers and the liquor store would not let us buy because my 32 year old sister recently renewed her license and had the clipped paper copy. No one in our party of 6, all 30 and over was allowed to buy because she was with us. Tried again another day---they turned down almost every other person in line with out of state licenses. On the plus side, never before have I seen Walmart employees actually willing to do work. read more

The employees at this Walmart are the most helpful and kind; I have never seen this level of customer service in ANY other Walmart, ever!

Yesterday was the final straw with walmart and there deceptive pricing,, there price gouging, with there lies,, and complete unprofessionalism especially in the upper (so-called) chain of command. I spend several several thousand a month at Walmart all to be disrespected by not only the manager (he was an old man no he didn't tell me his name and he wore no name badge and was in plain street clothes) but by every employee. Not 1 employee could actually tell me the truth about some boots that were on clearance. A few days ago and employee couldn't explain why they had blacked out every upc bar on these boxes since they claim these ones were not on clearance like the other exact same ones were. So when I asked for a manager I got i don't know who they were she tried to explain to me that they marked the bar codes out(mind you marked out bar codes typically means clearance) because they were ringing up lower 48 prices, so in other words because we live in Alaska they are allowed to hike the price way up? (Its bad enough that Walmart won't even honor there prices on there own app (which are way lower)). Then not 5 seconds later the lady goes on to tell me the bar codes are marked out so that it forces the employee to actually open the box and make sure the shoes were there. So they refused to honor the clearance price of $27. So yesterday when i went to have price correction done (obviously the have a really big issue with there pricing team not doing there job) i bought a pair of avia capris and they were clearanced to $7 a whole table of them well they rang up $14.96 so upon returning to get the price fixed i am told they have to refund the whole purchased price of 15.00 (some change) and then rering me up for the clearance price and then charge my credit card again for the $7 price (so not only am i being charged the 15 something (since it does take 7 days to go back into your bank account) but also another $7. Not the 1st times either they did it with a tv i purchased refunded $318 (which took 7 days to go back into my account) and recharged me the correct price of just over $200. After that correction i explained to the lady at the customer service counter about the boots from a few days before and she asked me to show her so i took her to the big display she grabbed a team lead on the way (mind you the team lead was beyond rude and disrespectful and doesn't know how to treat customers how she has a job still i don't know) well neither one could tell me why the baroness were marked out and not ringing up the clearance price.. then the excuses started team lead said she could price adjust she didn't have the authority so i said find me someone who could.. she said there was no one. Then she told me if she marks them down this one time will i shut up and be satisfied and i could never ask for a price adjustment again. Sure why not. So grabbed the size needed went to counter then the real problems started. The only size available that i needed wasn't the boot the team lead was referring to (go figure) then very vary rudly brought this very old fat man up claiming him to be the manager (FYI WALMART IF THIS IS WHO YOU HAVE RUNNING YOUR STORE YOU MIGHT WANT TO GET THIS OLD MAN IN CHECK CAUSE THE WAY HE TREATED NOT ONLY A CUSTOMER BUT A DISABLED CUSTOMER IS BEYOND WRONG AND TO THE POINT I MAYBE CONTACTING AN ATTORNEY ON THIS DISCRIMINATION AMONG ALOT MORE THINGS THEY ARE IN VIOLATION OF) he wouldn't even let me finish a sentence before his disrespectful rude mouth would cut me off. When I offer the proof of those boots being in the clearance table he wanted nothing to do with it, at that point I was beyond done being disrespected to the point where this rude old grumpy man told me I am tresspassed and not allowed back all because I was arguing walmarts deceptive pricing and customer service, its actually pretty funny cause I surprised myself with how calm I stayed through it all having the disabilities that I do have. Don't even get me started on the loss prevention. They target disabled people w/service animals. DiscriminatioN! read more

They have everything. EVERYTHING. It's quite literally, 5 blocks from one end of the store to the other. You have to drive in between entrances. They say nothing's bigger in texas.... sure. Maybe in the lower 48. Alaska is twice the size of texas, and it shows everywhere. I bet I could find the cure to cancer in this wal mart store if I looked hard enough... It'd take a lot of looking... huge. read more

Their very inconsistent with the deli foods, almost every time I show up all at different times coincidentally everything was dry and old or it just wasn't there, it really bums me out. read more

Typical Wal-Mart, but was excited to see that they had built one. It is fairly new and clean. Last time I was here Kenai only had a Sears to purchase clothing and there hours were not very conveninent. Plus now you can just go to once place to get everything instead of going store to store in this cold weather. read more

I have yet had a bad experience at the Kenai Walmart. Just 2 weeks ago I went to Wasilla Walmart and boy was it dirty and so on so forth.... but Kenai Walmart is clean and the employees were very kind. Each and every employee that I've had the pleasure of coming into contact with does their job very well and does not bend the rules for ANYONE. Some it comes easier to say no then others but that's OKAY. And if I was a business owner those are the employees I would want on my team Representing my store. Putting smiles on the faces of my customers. Thank you for keeping our store nice and clean. And up and running. read more

Best place to shop in Kenai, since we are so limited. They have a full grocery store, deli, merchandise, garden center, bank, and hair salon. read more

The parking lot has so much nasty garbage in it you don't want to even get out of your car and step in it, And not all their prices are the lowest not even close and don't buy their cheap foob brand most of it is gross. read more