Complaint Regarding Auto Care Center Service - Marion, IL Walmart I am writing to report an unacceptable experience at the Walmart Auto Care Center in Marion, Illinois involving two employees, Lilly and Kenny. I am a small teenage girl and was treated rudely, dismissively, and unprofessionally when I came in alone regarding a tire that blew out after only three months of use. I had purchased Walmart tires along with the Road Hazard Warranty, yet I was given multiple, conflicting explanations about what the warranty covered, none of which were clear or consistent. When I returned with my stepfather, the employees' attitudes immediately changed. They became polite and helpful, which made it clear that I was treated differently based on my age, size, and appearance. Other customers present were also confused by the explanations given about the warranty, and one customer even canceled their own warranty after witnessing how the situation was handled. I am not seeking anyone's termination. I am requesting that employees receive proper training on Walmart's warranty policies and customer service expectations. No customer should be treated differently or spoken to disrespectfully under any circumstances. read more

I was here today and literally a Walmart employee tried to steal from me. My belonging was in my car. then after the appointment it was gone. When I went back to figure out what happened to it, It ended up being out in the shop where they work on the cars. When I called him out and asked for the manager, the person that claimed to be the manager (which later turned out not to even be the manager) got extremely defensive. Be extremely careful going here and having work done on your car if you have any valuable belongings inside!!!! read more

I was slowly pushing my autistic cousin who was recently sprained his ankle inside the shopping cart and this rude employee comes and angrily yells at my autistic cousin who has no idea what was going on to get out of the cart . I had to help him walk because he was limping through the whole store. Be better Walmart.. read more

What a difference a small town Walmart is compared to the big city. I've been in this specific store at least a half dozen times in the past few weeks and every time the employees have been pleasant. They are always stocking and refreshing shelves. There's always been baskets, wipes masks and sanitizer at the front entrance. Truly a breath of fresh air. Great job! read more

You need to change you hours on online it says your only open until 9pm! Still great service read more

Walmart Supercenter - It says right here - Grocery Near Me - Marion, Illinois

Low prices but need to bring back layaway plans for the low income class. Great customer care employees.

Manager does not care if the register charged wrong on ebt items. Had to pay cash for a deli cheese which I called service office and had them look up why I was being charged cash and she said everything I had on list was covered by ebt. Called to speak to manager and got hung up on after waiting 13 minutes for her (Chelsie manager at Marion Walmart) to answer phone call. I'm banning this company from my house until further notice. read more

Don't try calling them it's not worth it. Every time I call I get transferred between departments and it becomes an ordeal. If your within 25 minutes it would be faster to drive there and find out for yourself. read more

Miss Alexis in the customer service department is absolutely awesome! She is very informative and also added extra stuff to help me to figure out what works best to send Money through Walmart .. everyone should have her attitude read more

This was the BIGGEST Walmart I have ever seen. It has a paint department, you can get your family photo on a blanket, an entire garden center, grocery store plus your usual Walmart. Wow, HUGE!!! They had what I needed some sun glasses, too. read more

Walmart Supercenter - Grocery Near Me - Marion, Illinois

They don't sell beer!?!?!? Really? I travel the Midwest and it is the only Walmart that I know of that could sell beer and does not! Regardless of how wonderful staff is and how nice the store is, not selling beer is just not OK in my book! read more

I'm still amazed at how friendly everyone was at this location. Even the customers. Store was nice and neat and a lot of open registers.

Dave in the auto center is awesome. Had tire and rim damage. The crew try to help me find a rim store and junkyard. No luck there and had to wait for honda to deliver rim the next day. Dave held the 2 last tires for me in a back room and installed the next day. Really nice people in all. read more

WalMart has everything. They price match most places. Yeah great value brand pricing is usually very competitive anyway. Most of my household needs are bought here. Just wish they price matches with all stores. read more

OK, but the checkout lines are ridiculous! You'd think they would provide better customer service at 6:00 in the evening.... obviously one of the busiest times of the day. read more

There is a ton of different food, which helps us healthy eaters! Every person that was stocking said hi and asked if we needed help. I love friendly people. Especially at night!! read more

i came into the walmart store in marion illinois. i ordered an edible image cake. i printed off a picture and the bakery asked if they could have it and i said yes. i wanted a circle cake and wanted it exactly like the picture....well i just picked it up today and it's a square cake and looks nothing like the picture. i have never been this disappointed in a cake before. i have always got my cakes from the walmart bakery. i was going to get another cake but there wasn't any that i liked so i just paid for this one and left. well i got home and just kept getting more angry just looking at it. i took a picture of the cake i wanted and the cake i got and wow there is such a big difference in it. wont be going back there to get a cake made!! read more