They always have what I'm looking for and it gets shipped to my house quick. I ordered some salad dressing and it came the next day.

They did not have any motorized carts and the carts that were here we're not plugged in they all do not work

This store has so many store associates everywhere yet no one is ever around for assistance. Smh

So my wife took her car to get the tires rotated and balance . Also put a new tire on one of the rims . These dumb people really took off her caliper screws that hold it to the braking system and rotor and failed to put it back on this making the caliper slip off while DRIVING ! down I-20 ! These people need better service care about this . All the managers could say was they don't mess with the calipers at all . They never touch them . Obviously someone does cause even if the screws magically broke ! The cars caliper has four screws holding it together . All four were missing . On top of all that these dumb people let my wife leave without balancing the tires or putting weights on them ! But charged her . read more

Walmart Supercenter - the rim on a car - Department Stores Near Me - Odessa, Texas

I hate using self checkouts and it seems like that is your only option. They don't have a large selection of different brands anymore. No customer service what so ever. Most of them don't even speak English. If you can even find a worker your lucky. If you try to ask a worker anything most of them claim they don't speak English so they don't have to help you. Most all the workers are on their phones not working. Defiantly gone way down. Prices are never on things and usually in the wrong place and they will not give you the price it's under no matter if there is a whole stack there under that price. read more

I bought $60 worth of food including 6 LG grapefruit. I used a rewards card I received from electric company. The grapefruit was dry inside, clearly Ling over due stock. Try to return it and they tell me I did not buy it there. We go back and forth then I pull out receipt and wallah now they can find me! Oh let's not forget I was on hold for 45 minutes trying to get a manager! Never answered! read more

They got one star ONLY because you have to select one to leave a review. Nothing but problems with this store. While I have had like two people help me out in the first issue, the lady who loaded my order today could not have been more rude.. I know it makes no difference to them, but I'll never shop at this store again. If you're have a choice, choose a different location. read more

Awful service as usual. I've ordered from the delivery side around 50 times now. I've had issues about 40 times now. They will toss you from one rep and a store to a rep at the call center and back until you get tired of trying to get a issue fixed. Exactly what you would expect from your neighborhood Walmart in this day and time. They are denying they delivered my last order from their store even though it arrived about a hour after I placed it. They are saying it was fulfilled through marketplace. Now if that were true, that would be impressive. Picked and fulfilled, shipped and delivered, all within one hour! That's fast! read more

Worst store ever !! Took 2 hours for a pickup order. Rude. Wont ever answer the phone.

On October 1st we made the mistake of going to wm to get my husband a new TV and a few groceries. When we got back to electronics, we realize that the TV he won it was not on the floor. the kid working in electronics said that he could not get the TV by himself and his coworker would be back to help him in about 20 minutes. after about an hour we watch this kid get a car to take it to the back get the TV and bring it out. Well, we did not see was anyone helping him. During our wait my husband call customer service to find out if there was anyone else in the store that can help this kid. my husband was hung up on twice. I called and was hung up on. When I called back, I was on hold for over 15 minutes. after about 10 minutes I had walked up to customer service to ask if anyone can help this kid. and find out why we were hung up on. I never did get an answer. Just an apology. which is great, but that doesn't give me back the time I wasted in your store.. It doesn't fix the frozen foods that are melting in my cart. After we checked out the door, greeter checked our ticket on the way out the door.. Then we were told that we could not take the TV. After about five minutes, the woman changed her mind and we were allowed to leave with our TV. We were told that day that the store manager was on vacation I would not be back until the end of the week. when we got home my husband called home office. The person at home office promised us that the store manager would be calling us back within 24 to 48 hours. Today is October 27. We still have not received a call. Walmart has worn out The concept of convenience. nothing that happened in your store that day was convenient for us.. We are closer to market Street target and H-E-B . From now on, we will be doing your shopping there. read more

Idk what's up with you Texan folk but this was just about the finest Walmart experience I've ever had... I'm from Atlanta GA, where you have to watch your bc 24/7 for criminals ...you all are spoiled and privileged if you think this place is anything but normal. Btw it's not called "checker" it's a "cashier" ya dingus . read more

Ordered groceries for my mom. I received an email from Walmart saying they were delivered but my mom (91 yrs) says she did not receive them. Called this walmart and they said to contact Doordash. Contacted Doordash they said they could not do anything because I ordered through Walmart and I would have to contact Walmart. They refunded the delivery charge but still no groceries or refund for the groceries. read more

They suck a$$, one they never answer their phones, two they call you you try to call back no answer, 5 people standing in customer service only one person working. Walmart is the worst place ever which is why I never come here. read more

It's funny how much difference there is between Odessa's ghetto Walmart's are dirty nasty and half ass stocked with rude staff Them you have Midlands clean fully stocked with friendly service! And no this isn't caused by the boom it's always been this way! Yes I'm from odessa and shop at midlands Walmart's! read more

Don't ever do online pick up here. You will wait at least two hours. Every time there is a thunderstorm the whole cashier systems shut down. Employees are disgruntled and rude. Not only that the way they treat their elder employees is a disgrace. I will avoid this Walmart like the plague. Defiantly worth the drive to just go to the one in midland. read more

I sincerely dislike coming to this Walmart. It is extremely crowded 100% of the time. They share their parking lot with Sam's Club and a bunch of other restaurants. Driving in the parking lot is an absolute disaster. The store is no different. It doesn't matter if you come here at 1 p.m. or 1 a.m., it is just always packed. The customer service is sorely lacking. Most of the employees look like they would rather eat nails than stay another minute at work. Customer service is hit-or-miss. You can get someone who super nice, so you can get someone who acts like you are subhuman. I don't know if the store pickup at all Walmarts closes at 8 p.m., but for such a busy site and people who work all hours of the day and night you would think they would have a better option. I know for certain I have picked up an online order from a different Walmart location at a later time. Every time I need to come to the store, I cringe and procrastinate just because I don't want to have to deal with it. This is potentially the worst Walmart store ever. read more

Really not a great place to go. Most experienced here are regretful. Nobody helps you, you are just one in a thousand other faces. Prices are okay, but lines are always long. Most times I go here I feel so drained I want to go home and take a nap. read more

Walmart Supercenter - Department Stores Near Me - Odessa, Texas

Worst Walmart I've ever been too.. no one speaks English the managers stand around talking but won't help customers even when you chase them through the store. Very rude associates read more

I have only had a few issues. My sister ordered a cake from the baker and it was bad work. They seem always understaffed so it leads to messy isles, poor customer service and an uncomfortable experience. When in the past I had issues they were resolved by management in a professional manner. read more

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Really aggravated with Walmart on Ben Shepard in Odessa. Lately their checkers have been making more mistakes than they used to make. More often than not I have been charged twice for the same item. We usually get our money back but it's very inconvenient to go back to the store as we live 7 miles away. These is an example of their latest errors. Two mistakes when I only bought nine items. Maybe we should quit loading our groceries and pay more attention to what they're doing. read more

Walmart Supercenter - Getting double charged. - Department Stores Near Me - Odessa, Texas

Apparently no one in odessa carries my tire size 225.55.18 and so I tried walmart automotive. I told the lady I was in desperate need of tires same day due to going to a funeral for my aunt across texas and cant drive that far with what I had. The dumb bitch behind the counter tells me that yes they have 1 tire in my size and gave me a price. I said ok I'll take it. She then proceeds to tell me it's a display and they dont sell displays but they can order it in and get it in a few days.. wtf why would you not sell the display one and just order you a new display in a couple of days. ‍ useless people. read more

I dont think that this Walmart store deserves less than 3 stars. I agree that customer service in this store is as low as it can be, and the checking out takes forever, but a Walmart is always a busy store, and I could not imagine not being able to shop from Walmart. It has many advantages to a family person. This store in precise is not really that bad, and I am glad that you at least have the choice to shop at Walmart In Odessa! read more

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I rarely come to walmart and i remember why ...i was looking to buy paint for some home improvements and could not get any help...management stopped by twice in a 45 minute period trying to find an associate to help...i gave up after about an hour of wasted day and fighting typical walmart crowds and just went to a home improvement store even if it ment paying a little more.... read more

I hate this place! I hate Walmart in general, but this store is the worst Walmart that I have ever been in. The customers and the staff are rude and very undesirable people. The store layout is confusing and it is a pain to get from one side of the store to the other. If you need something that no other store has, order it online. read more

This place has HORRIBLE customer service I've ever encountered. If I was driving I would have left all the grocery and went somewhere else. It's so sad that this is what Odessa has offer the men working out here. Target with there limited selection is 1k times better!!! I loathe this store. read more

I had a good experience at the Parkway Walmart. I was getting my 19 yr old granddaughter a bike and this nice young man named Ty was so helpful and pleasant! The person in electronics was very helpful as well. It was great!! read more

This location is the worst Walmart I have ever been to. Maybe one person out of 30 speak and or understand English. I'm not in a place that requires I speak a foreign language therefore I don't appreciate feeling like I'm in the wrong for asking a question for where a something is located when it's not in the proper spot. This location is very dirty and products are scattered all over the aisles. I also find it ridiculous that after spending almost $300 on groceries the guy at the door allows four other people through the door and stops us because he wanted to check our receipt. Management needs to seriously step up and fix this store way to many issues. I will be taking my business elsewhere! read more

Omg 3 registers open - long lines. Of course lots of self check out-should not have to check out myself with basket full of grocery's and not to mention that takes jobs from people. Heat heat heat cooler outside than inside. read more

Terrible customer service, waited 20 minutes at Service desk in hardware. Multiple associates passed by, no greeting at all. Finally, an associate stopped to tell those waiting everyone was in meetings. 5 minutes later an associate showed up. I hope Wamart goes bankrupt. Their customer service does not exist read more

This store is ALWAYS packed, and there is never an employee insight. For the most part, you're lucky to find what you need because everything is scattered around and there is always items laying around in the middle of the isles and walkways. The store is completely cluttered and random products are thrown in a bin and put in the middle of a walkway all over the store. My advice, Drive the extra mile down the road and go to target on HWY 191, you won't regret it. read more

I'm at the auto lube and tire section and saw one customer had to pay extra because she didn't have enough oil in her car beforehand. I have been waiting almost an hour and a half for my oil change. The lady who took my car information told me the wipers would be six a piece to replace. Now one young man told me it would be 13 per blade even though I looked in the book and found them cheaper!! Apparently the older man who charged the first lady more than quoted wanted me to pay more. I have never been so frustrated before. My blades are supposed to be cheap and they refused to honor the prices. I tried to pay for my oil change early and the cashier refused as well. This is ridiculous. My oil warning light is still on after the change. read more

Less than one star. Shop there almost weekly. Or did...Rounded up about $110.00 worth of school supplies and such. Went to check out and their stupid machine couldn't read my check. The same checks I present almost weekly. So "Customer Service" took me to another register - which didn't work either. So I could pay with another method or leave empty handed. I left. And left mad. I am NOT a fan of Wal-Mart any more. :-( read more

One of the worst Walmart's I have been to. The management clearly does not care about the store because lines are wrapped around the corner. I tried to call and ask for them to have more assistance at the register and no one would answer the phone. I guess that explains why there are no employees at the register. I work in customer service so I do understand, but my main focus at my job is my customers which means if I have to get on the floor to assist my staff that is what I will do. Amazon is definitely not going to have to work hard to take customers from Walmart if this is their competition. This will be my last time ever coming back to this store. Tell a friend!!!!!! read more

Please tell me why no Express lane for quick pick up Walmart to Walmart?? These lines are super long in this town and it helps

I'd give it 0 stars if that was an option. never have I ever experienced lines like this, short of a major holiday... the store was almost the most disorganized Walmart I've ever seen. avoid. read more

Just like they always operate NOT ENOUGH CHECKERS and the lines are long Also when you use a certain item they never keep it in stock their always trying to push another brand more expensive in its place have you noticed? There getting away from long me small can goods and small packages of lunch meat to the larger ones. NEWS FLASH WALMART- NOT EVERYONE IS MARRIED WITH A FAMILY - THERE ARE THOSE THAT ARE SINGLE and we don't need large quality food items that will go to waste - so I started going to HEB that way they have the items I need STOP RUNNING WALMART LIKE SAMS trying to sell the food items in quantity just wish COSTCO would build in this area because we need COSTCO to give Walmart some competition!!!!!!!! read more

Agree with Allan B and Dana. While customer service is lacking, the store does need to increase its workforce to make up for this growing city. It is a walmart, and if people dont like it, there's an albertsons down the road a little. They do need to open self checkouts though. That would really help out everyone. read more

This review is for the vision center at Wal-Mart. Becky is the best person in the world. I came into the store with a broken pair of glasses. I mean destroyed, she took my old broken glasses and popped my lens into some nice new frames. Becky was so helpful and friendly, it was a shock that she was able go help me so fast. Ask for her if you need help! read more

Horribly long lines and homeless people always chasing you around the parking lot begging for money. Getting out of the parking lot here is always scary I've seen tons and tons if wrecks there. read more

Ugh.. What can you say? It's Walmart. I grocery shop there every week. The meat section however is not desirable in the least. But you cannot argue with the low prices. 24 hours of anything and everything you could ever want. Going late at night is a bit scary as the stockers seem to be very shady lol which I'm assuming why they work late at night. The recent renovation has me confused because it used to be items were in a general area where you think they should be but instead it's a maze of chaos where the bread isle is with the candy the bathroom towels are by the kitchen appliances? It's just to damn confusing. The renovation was great however the layout had made me rethink where I spend my $300 a week on groceries. Market street may have just gotten that unless they seriously change it up. read more