New shopping carts. Majority wheels get stuck, don't work.Carts are stuck together and can't get apart. This is about 85 percent of the carts are horrible that why I rarely shop there. If I do shop Walmart it's curbside or delivery . Need new carts read more

Called several times and was hung up on at every call. Went in 45 minutes before closing and only 1 car in oil bay and was told by guy that they weren't taking any more cars in????? You close automotive at 7:00 time should be honored. Seems that workers are very young. Don't know what they are doing and move around VERY S---L---O----W!!!!!! read more

No service. No one in sporting goods. Ask for someone to go to sporting goods. No will show up. Went to meat side. Shrimp that should be frozen in pallets in island 3/4 thawing out. Talked . To Walmart employee. 45 minutes later checking on it still sitting out. Never any check out people. Conveying self check out shut down. Dirty store compared to Floresville Walmart. Or most other Walmart. read more

no they have the worst service center and more excuses of why they cant do thing like fixing a tire

I need a scooter when shopping this store has limited scooters and 90 % are dead after 1030 in the morning ,and the person who brings in buggies must not check the parking lot very often because most of the time people don't return them to the store and cart people act blind to them read more

Mobility scooters are a JOKE!!!! My husband needs a scooter and they are either dead or non-existent! He told one of the managers about it and the mangers just said sorry and walked off! DANG!!!!!!! Customer Service is non-existent from the employees to the MANAGERS!!!!! I simple can not believe that nothing can be done! Been to other Walmart's with no problem, just the one that is in my own town! DANG!!! Disabled BEWARE!!!!! read more

Monday June 12th around 10:45 am. The gentleman I spoke to in the garden center about a wheelbarrow was smart, courteous and answered over the phone and all my questions promptly. All 4 stars for this man. read more

The pharmacy was closed all windows down and I just took a chance and walked up and asked I know your closed but do you know what I can get for this problem and Mary LYNN came out and walked to the isle to get it now that's customer service! Thank you Doll read more

Went to buy a new fishing rod and found one marked at $48, but when I got to the front to check out it rang up $78. When I told them it was marked different they said he needed to get approval to change the price, and when the manager of sports and out doors came up he said, well it's ringing up $78 and when I showed him the picture he said well it's full price, and that someone must have put the price there and walked off before I could say anything with complete disregard to the fact it's missed price. read more

Walmart Supercenter - a rack of fishing rods - Department Stores Near Me - Pleasanton, Texas

Service department is an absolute joke. The employees are non existent, don't help out, and when they do they act like they don't wanna be there. Generally the customer service in Walmart has always been garbage, but this particular store is horrendous. The worst part is it took 3 hours to get a tire fixed that had a screw in it. Not even on a busy day. Do yourself a favor and never come here expecting anything other than disappointment. Lazy, worthless employees. read more

While shopping at this location my niece, who is only 10 mind you, tripped and sliced her toe open due to a rusty, scrap piece of metal hanging off the bottom of one of their shelves in the electronic department. The manager took nearly 20 minutes to grab a first aid kit and they then asked me to wait while she was bleeding to fill out an incident report. Ha. I walked out carrying her and took her for stitches. She got 2 and a tetanus shot. While this may not seem like a huge deal, she was terrified because it was bleeding everywhere and it hurt. Accidents happen and I wouldn't normally be upset about an oversight, but they still haven't fixed the shelf. The level of unprofessional, careless behavior that I have experienced here has ensured that I will not return to this location. read more

Walmart Supercenter - a wound on a finger - Department Stores Near Me - Pleasanton, Texas

If you guys try and try and take my money for any reason because I don't have exact change or try and charge my card for something I didn't by because of a Change shortage.. you people better be prepaired. Cause there will be a fight I don't care if it's 5 cent!!!!! Stop trying to steal from people . I will let everyone know that goes to your store and stand out there and tell everyone you are stealing!!!!! Make my words!!!! read more

Great parking,not so crowded.and convenient for my family. Although my cashier today was so rude,she just grabbed my cash out of my hand despite the fact i was already handing it to her and had my money ready since lines were long. read more

It's freakin Walmart, I know. But the thing that stands out the most about this particular Walmart in Pleasanton, Texas are the employees. Laziest employees I've EVER seen at a Walmart. Unhelpful and seem to not even want to be there. And of all the check out lines this place has there's never more than 2 open! There's like 15 or more of these completely empty check out lines and there's only 2 open with a line backed up to the electronics department. It's madness! Awesome selection of hygiene products though read more

I don't even think they deserve one star!!! The employees here are lazy, act like they don't care and even the customer service people are rude!! My husband was using them to buy pallets of water for the oil company he works for!! Once she found out he had a big order, she made him step A aside and wait while she waited on an entire line of people. The water should have been ready for him to pay for and pick up. All she had to do was make a call. Well my husband while waiting 45 mins. Decided to make a call. Just let me say, he no longer uses them because of the rude lil girl at the Customer Service counter. He called HEB!! Thank Goodness for HEB in Pleasanton. They are friendly and have the pallets ready for him when he gets there!! I had rather drive all the way to SAN Antonio then shop here!!!!! read more

Convenient location for traveling people. The best thing overall was the accessibility for the country location and the prices.

Honestly I'm not this kind of person do this kind of thing, because I can be patient, and I know my way around. I have been waiting for more than 30 minutes just to get someone to come unlock something for me, one other lady had been here with me waiting, and she has gone to call someone three times and still nothing. If you guys are going to lock stuff up make sure you have people there to handle the customers... this Walmart specifically has never deserved even one star, but like I said earlier I don't mind, but I have things to do and this is ridiculous. Work on who you hire, and maybe care just a little bit read more

I wish i could give negative stars. everything is misplaced, no one knows anything,and most of all with all the money walmart has they can't even get working buggy's. i'm getting a work out just trying to get around. were I an older person I don't think i'd be able to use one of these buggy's at all. read more

i got a primo water dispenser 7/4/18 and the coupons are expired since 6/17 ...coupons are 12 dollars for me to get the gallon of water ..i live in san antonio ..any advise? read more

Called the store to see if I could get a receipt that I lost from the day before so I could be reimbursed by my company. Got transferred 4 times, and the last person who transferred me said she was going to get someone to help and left me on hold for 10 minutes. At that point I gave up bc total call/hold time was 17 minutes and this was the SECOND TIME in the last 2 weeks that it became clear to me that Walmart's solution to customer service is "ignore the customer and they will go away". read more

We all know that you don't go to Walmart for the quality. You go there for can openers, toilet paper and cheap plastic stuff. That said, i have lived here since 1999, and have found most of the personnel at our local store to be lacking any enthusiasm or customer service skills. I don't go to this store any more than necessary as most of the essentials are available at HEB where the service, and many times, the prices are better. read more

Why have Mary in the "speedy" lane when she only has one speed- slow! Never seen anything like it. Come on Walmart you can do better than that. I hate this store! read more

Dear, Rosendo Medina, Manager, We just experienced a tragic encounter with your employee Norma at the customer service desk. We were initially greeted and waited on by Dom (Dominck?) at maybe around 6:15 p.m. and he was great. I first had a return with receipt which went well then I had another return which ended in tragedy. I had purchased some printer ink cartridges from your store and didn't have the receipt. I went up and asked how the return could be handled. Dom scanned the items and said we could exchange and the value was $131.90. We were thrilled and went to electronics' department to get the right cartridges; we had previously purchased 901 and we needed 61. After returning to the desk and having to wait again in line Norma would only take back 2 of the 5 cartridges citing the others were expired. A few minutes ago we had $131.90 per Dom and now only about $31.94 before tax. The deal was already made and then was broken and now to mention we should have definitely been able to return the expired ones since that how you sold them to us. Norma was awful. Dom was great. Sorry it ended like this ;-( I already dislike Walmart and this reinforced their bad taste. There's a sign at the customer service desk that reads they'll satisfy the customer with an exchange, refund, or repair. We were cheated! read more