I am so thrilled that the Shelbyville Walmart is finally providing customer service. Almost every check stand was open. Thank you! read more

Walmart Supercenter - Grocery Near Me - Shelbyville, Tennessee

Double charged at the register. I had to wait 25 minutes for someone in customer service to help. 8 employees walked past me without offering a word of help. read more

The manager refused my wife a tire change because he didn't feel like doing it and they only had an hour left. My wife could've been in a car accident leaving this Walmart because of how incompetent the auto department is. They told her they couldn't put the tire on her wheel because it was a different size than the tire on there already. Which was a lie I bought the tires myself to ensure she wouldn't have this issue. Our problem was going somewhere that allows people to play dress up as mechanics. read more

Had an issue with a gift card and the customer support here was nothing but kind and super helpful. Shout out to Logan who displayed amazing leadership and helped his employees (they were starting their shift) get sorted out while at the same time helping us. He wasted no time to diligently support his own team and ensure customer satisfaction. Logan you really made our day and thank you for your amazing help. read more

It would be nice if mask wearing were enforced... and if the employees would all wear them correctly. This "half-masking", wearing it over the mouth but not the nose, is useless. The SARS-CoV-2 virus is AIRBORNE. Therefore it will be taken in by the nose... as well as exhaled through the nose, the same as inhaling and exhaling through one's mouth. It's bad enough that the majority of customers seem to feel that masks aren't needed here in a county where the viral case numbers along with the death rates keep rising, but to see the employees not take it seriously among the covidiots is sad. This store has managed to retain some really great employees, and I'd hate to see any of them become sick, and God forbid, die... all because of non-compliance to the mask and/or social distancing protocols. This store has come a long way in the last couple of years in customer service, even in a pandemic. This county is unfortunately full of covidiots who think we that wear masks and expect others to maintain a certain distance are crazy, that COVID-19 isn't that big of a deal. Not gonna go into a medical rant here... (my degrees may be gathering dust, but my brain cells aren't)... just gonna say this Walmart has improved greatly, customer service is definitely much better, most employees wear their masks correctly, but beware of the masses of customers who DO NOT wear masks! read more

It could be a nice store with a little customer service training unlike now they have none. I ask where are the baby monitor's at they said infants department great but two things my kids are grown and I'm not from this area. Would it hurt someone to say please let me show you. Other wise store is clean and well stocked. read more

I always look for a Walmart when i need something. One of the few stores out there that provides the store manager information on every reciept. The stores are usually well stocked and have a vast selection of the part of the country it is in. read more

I have had mostly good experiences at this store. However please train your cashiers to have more couth whenever someone is using their recyclable grocery bags instead of the plastic ones. Shoving the groceries into the bag and saying "y'all can fix that however you want" makes me want to exclusively use the self check out lines if this is the type of customer service a cashier is going to offer. Disappointed in my hometowns manners. read more

I'd give zero stars but that's not an option. God forbid you forget a bag and realize it at your car just to go inside and tell an employee who walks away from you. Call corporate and receive a call from an assistant manager to be told you can file a police report but they will not reimburse or replace the items clearly taken by another customer. I will go out of my way to shop at other stores. They might've taken my money for nothing once, but I'll not spend another dime here. This is all bad enough in itself but a walmart employee of a different store told me that their policy is to allow the customer to go get the items they left and paid for without a problem. read more

Very nice Wal-Mart Supercenter. There is a gas station in the parking lot which is huge. They carry everything you would normally see on a Wal-Mart. There is a hair salon and pharmacy inside as well. read more

This is the worst Walmart I've ever shopped in, not that ANY Walmart I've ever shopped in was a pleasant experience. There are too few cashiers, and the ones they have are bored. The cash registers are always malfunctioning. The ONLY reason I shop here is is for convenience. Kroger is a MUCH better experience. read more