Came in this afternoon to pick out glasses for my wife and I. This was our first time at this…read morelocation and even though it was pretty busy, we were able to get the help we needed pretty quickly once we'd selected frames. What I liked about the experience at Visionworks were that the product labels were very clear as to gender, frame style, and price. This made our search very easy and we both found lenses that insurance would cover.

I'm a repeating customer. I had a bought a pair of eye glasses, last week and had to pick up the…read morenew ones. A HUGE SHOUTOUT to Ruth she is a great customer service rep. (Keep this one , vision works). Back to review, When picking up my glasses they were too tight. Ruth said I would hav a headache in a hr. What was I going to do ? I Had to tt Heidi (Manager) which knew me from last yrs appointment. (Another Review) She took care of the situation. Reordered another pair. If your looking for a new pair of lens/contacts/sunglasses.. make an appt... Dr Martin has A++++ Bed side manner, very good at her job... #Ruth #Heidi # Dr Martin #Visionworks)

I stopped in on a whim and I'm so glad I did! I have a pair of designer sunglasses with seriously…read morescratched lenses. I had ordered replacement lenses online and was planning to pop them out myself...but when they arrived I was really struggling to get the old lenses out. I had asked a store in the mall once, and they would not do it. Knowing I was likely to break them myself if I continued to try, I stopped in to Eyetique to see if they would swap the lenses for me. The woman working in the store (Susan) was super helpful. She had the old lenses out and the new lenses ready to go in seconds. She even provided a replacement case from the brand since mine had long ago fallen apart. Five minutes fixed something I've been avoiding for months!

If I could give them a ZERO I would! Let me start by saying I was late for my appointment. I…read morenormally go to the McKnight Road office which I found out when making my appointment had closed. This morning I had a 9 am appointment at the office in Wexford. I went to Waze and typed in eyetique the directions that pulled up were for the one off of the Warrendale exit. I didn't think anything of that. I got there early at 8:55 am and was told that I had the wrong location. The lady that greeted me was very nice. She told me where the actual Wexford location was and called to let them know I was on my way. When I got there the gentleman that helped me was very nice. I apologized for being late and making such a stupid mistake by going to the wrong location. He said no worries you're good. He proceeds to get the tablet ready for me when another employee walks in and also another customer. The gentleman helping me told the customer he would be right with them. Then out of NOWHERE comes Heather Snyder and screams SHE WAS 20 MINUTES LATE FOR HER APPOINTMENT WE ARE SEEING THE 9:30 APPOINTMENT FIRST. I said I don't care I would wait then I thought about why she was yelling. I would expect them only to take me after their scheduled appointment because I was late no matter the reason. She is very unprofessional and there is a way to talk to people. At that point, I got up and left my money spends elsewhere. She needs to learn how to talk to people. After her yelling there was no way I would let her check my eyes! Eyetique McKnight Road's location was my favorite. And again the gentleman who helped me was super duper professional.

I felt like all my concerns were taken seriously and investigated thoroughly. He is very kind and…read moreknowledgeable. Highly recommend.

Dr.Balitski is great. However one of his optician staff's demeanor took an obvious downward turn…read morewhen I declined some pricey add-ons. The other was dismissive of my concerns about the vision correction. I'll probably return for my eye exams but get my glasses elsewhere

I love going here to get my eyes checked and glasses adjusted when I need them tuned up. Everyone…read moreis super friendly and it's a comfortable environment.

Always accurate exam and food selection of glasses. Easy appointment. Dcotor is very thoroughread more

Needed a battery installed asap to make another appointment and stopped at one other auto parts…read morestore prior that didn't come thru. O'Reilly was very helpful and polite. They helped right away, despite other customers!

Quickly service, friendly staff, lots of inventory and good prices. Great location for your needs…read morewhile driving around town

Great people and personalized care, they all take the time to explain what's going on and treat you…read morelike family!

I just had my appointment today and I was so pleased with how it went. The staff was great and the…read moreDr was awesome. I felt at ease with the entire experience. I purchased two pairs of eye glasses and was helped with the entire process. The price was reasonable and everything was explained in detail. I am very pleased that I chose to come here. I would and will recommend them to all my friends and family. Thank you again!!!!!

I took my granddaughter to the Butler PA Americas Best location, and was amazed by the kindness…read moreand compassion of the staff. My granddaughter's glasses (purchased through a different company) broke with both arms unable to be repaired, the previous company they were purchased through, continued to give us the run around. My husband has been a customer of America's Best for over ten years and never had any problems, so I took our granddaughter there. Laura and Sandy at the Butler location were absolutely incredible. My granddaughter was able to leave her appointment with a new frame for the old lenses, while awaiting the arrival of two new pairs of glasses. My granddaughter had been going through her first month of fifth grade, as well as trying to play soccer, with taped up glasses and the arms kept falling out of the tape. It literally brought me to tears to see these two ladies show our granddaughter so much kindness and respect. It is good for children to see adults go above and beyond to be kind. I don't know why anyone would go anywhere else for glasses or contacts. I know our family never will go any else!

Hes amazing, him and his wife are so friendly and caring, they help you wish what you're there forread more

They are very geared to a small town customer approach. They do not price gauge like the other…read moreoffices. They really care about their patients.