I am incredibly impressed by the honesty and customer service at Eyeglass World. I"ve used them…read morefor years, and have been happy each time. This past time, I tried a brand new type of lenses and needed an adjustment when they arrived - the customer service was truly excellent. It would have been easy to tell me that I had to take the time to adjust to the new frames and not address my issue immediately, but they did not do that. They addressed the issue immediately and with such integrity, I was truly impressed and relieved. Super nice people, great selection, could not be happier.

My wife and came in to the Bethel Park Pa store for eye exams and new eyeglasses. An overall, very…read morepleasant experience. The were very friendly and helpfull

So after over a month of waiting for my second pair of glasses this is what they produced as high…read moreindex lenses. These glasses look as if an amateur tried to make glasses for the first time... I asked for the thinnest lenses knowing the high prescription would need high index lenses except the manager Antonio didn't send them to the right lab or order the thinnest which I specifically asked for the prescription of -7.00 and -7.50. My receipt shows that the order was entered as SV 1.67, which is high-index, but not the thinnest available option. For my prescription strength, 1.74 would generally be the thinner choice. Because of that, and because the glasses were also over a month late do not waste time or money buying lenses at this location of Pearl Vision on Freeport Road.

horrible customer service. would not honor valid coupon discount, long wait times for floor staff,…read moreno working bathroom, unclean store, very deceptive pricing, frames were bent upon pick up, floor staff argumentative, unhelpful and uncaring. DO NOT GO TO THIS LOCATION.

No direct phone number to the local store! Just need info on…read morein-stock special readers.

So glad to have a WP store nearby. We've gotten 2 pairs of frames here so far. Each time has been…read morequick and easy. No belligerent up-selling like I've experienced at other opticians. Prices are reasonable; often a third of what you'd pay elsewhere. Service is friendly as well.

I've been going here for years for my glasses and routine eye exams. I've noticed over the years…read morethat the quality of service has really gone down. My optometrist was great, very kind as always. Majority of staff were sitting around, laughing and chatting. That's fine when there is downtime and no customers to assist, but when it's me and five others in the store, it's really unprofessional. I used to get so much assistance in past years from great employees, but the current hires now just don't do that. Also, I say this as a general observation, but a few mothers had came in with their children and were very uncomfortable with a particular employee who usually works the front desk. One mother even asked if she could have a different associate assist her. I hope things improve.

worst visionworks that Ive delt with. Very unprofessional and rude staff. Cancelled my appointment…read morewithout making sure I knew it was cancelled.

I found myself in desperate need of some new frames. Jaylynn provides me with phenomenal service. I…read morewent on a complete wimb. I had not planned to purchase new frames anytime soon. As you all know by new frames is similar to purchasing a new car it's a big commitment. She was extremely patient with me with selecting the perfect frames to meet my desires. If anything I wish that there was a slightly larger selection.

Good selection of frames. Friendly service and quick turnaround on glasses. Brought back a set for…read morerepair and processed quickly with excellent repair work.

This was my first optometrist apointment! Ever! So going into it, I was a little nervous (I do not…read moreenjoy people close to my eye balls!).. When I first arrived, there was only one other customer looking at glasses. After I checked in, I looked at some glasses while I waited to be called back for only about 5 minutes. The dr gave me the glaucoma test, which was very odd! Then proceeded with about a zillion other tests! I felt that the Dr was very thorough. He had a sense of humor and communicated well, which was awesome and made me feel comfortable. When my tests were finished and my prescription was written, the front office staff made an effort to check on my insurance for the coverage of my script. The office was getting a flow of some more customers, but it wasn't busy and overwhelming. Every time I have Sears provide me a service, whether its the auto department or the photo department, and now the optometry department, I always get great service and I know I can trust them.

The eye doctor was fantastic and very thorough. Highly recommended. The cost is $110 without…read moreinsurance for a standard eye exam. This price was good as of July 2024.

The optometrist was okay, and the prices are better than at other shops like Lenscrafters (even…read morethough they are owned by the same parent company). However, you get what you pay for in terms of selection and service. Target Optical's selection of frames is basic, and the staff was unhelpful and unfriendly. We went through 3 iterations trying to get the right frames and lenses for my wife. The first time, the frame we selected was too big and heavy for my wife who has a small face. The staff just let us roam around without providing any feedback or suggestion. The second time, we picked a smaller frame but they got the measurements wrong and one of the lenses was scratched. The staff tried to claim that my wife just "needed to get used to the lenses" and that the scratch was just a tiny logo from the company. On the third attempt, they got the lenses right, but the combination was still too heavy, and it turns out that there were thinner, lighter lenses we could have gotten that we were never given the option to select! We finally threw in the towel and got our money back. We went to Lenscrafters and the difference in customer service is night and day. The person there looked at different options for frames, helping us to select something that would work for my wife, and even suggested other stores to look at (competitors!) if what they had to offer didn't meet our needs. So overall, if you just need a cheap frame and lenses and don't mind bad service, then this Target Optical location is fine, but if you want better selection and good customer service, look elsewhere. (Note: this review is for the Target Optical Waterfront location specifically, we also went by the Target Optical on Penn Ave, and the staff there was much friendlier. Same small selection, though).

I finally took the plunge and bought a pair of glasses from here!…read more SEE has so many fun and unique pairs of glasses. It's definitely not for someone who wants a simple pair. The store it's self is very sleek. I love how open the space is and there are plenty of mirrors around the store to conveniently check out which pair looks best. One of biggest thing with any business is customer service and SEE does not disappoint. It's probably the best the service I've ever received. All the staff are incredibly helpful, kind, and friendly. They don't push you to buy anything. Yes they are trying to sell you glasses but they want to make sure you are completely satisfied with pair you choose. One downside was I did have to call to see if my glasses were in but that wasn't really a big deal. I just picked up my glasses and I love them! Can't wait to go back and get another pair.

Their frames are almost uniformly very bold and most are bold in the exact same way (very heavy)…read more Most people won't be able to find an optimal one here. They gave me house-brand moist towelettes to clean my glasses with. These were very rough and either the isopropanol in their formula was made with extremely hard water or their added water was extremely hard, as judged by the absurd, persistent cloudiness from residue left on my glasses after a clean. Overall, wasted 20 minutes looking at glasses once and chem-perma-fogged my glasses during lunchtime one day. Friendly workers.