Hopefully the surgery was successful but as the driver and person helping their parent, it was all…read morea bit bizarre. When an appointment can not be given because "the doctor is working.." you kind of question your parent. My mother heard correctly. Apparently they can't figure things out until one week out. Seriously? That's a head scratcher. As I was sitting in the waiting room during the 3 hour wait for an appointment that I knew (and was told) lasted on average 45 minutes, I heard conversations that I've never heard from a waiting room. When the nurse (if that was a nurse) asked the gentlemen if he wanted a valium, I wanted to raise my hand. If someone had just stepped out to let me know (and the elderly couple who sat their longer than I) I would have appreciated it. If the nurse hadn't been condescending and known the glasses DO fit over the bandage for the ride home...yikes. I just hope the surgeon has more ability than the employees I dealt with.

This was my first visit to the store in Presque Isle. I purchased alot of products. I recieved a…read morevape pen that was broken while in the tube, It was jammed in the tube. I am sure other customers had the same problem. It was their product too!!! Service was great, the store is nice and the staff were awesome. BUT Not their problem right?

Visited for my annual check up. Showed them my obviously defective glasses I purchased last year…read morehere. They looked at them,and said I should have brought them in sooner. While I wasn't looking for free, it would have been nice if there was even some attempt to determine the cause of the defect. My wife got basically the same glasses at the same time. Same story with hers. I didn't expect the 'sucks to be you' attitude.

From the owner: Click on the business name to learn more about this business…read more Caribou Eyecare has been proudly providing primary eye care to the people of Aroostook County for over 60 years. Their dedication to maintaining quality services and products for their patients has been their focus, with modern equipment to aid in diagnosing eye disease. There is a huge selection of frames available to choose from, and qualified staff to help with your selection. If contact lenses are your preference, they can determine if you are a good candidate for that form of vision correction.