My suit came back pink. I asked them only to dry clean it, not sure how that kind of mistake can be…read moremade but oh well. Needless to stay don't go here

If I could leave minus 5 stars I would. 5 dryers are out of order, from what I can see sitting…read moredown, 2 out of 2 small washers I'm using stopped in middle of washing. Waited for her to push some magic button once they get behind washer and starts all over! More time of mine is wasted as if I had enough time to begin with. Not to mention the soap and disinfectant aren't in washer she's just washing with water. Seems as these break down quite often while no one is rushing to make a call for repairs. I wouldn't put my clothes in these gross machines, and aren't cleaned properly or at all, I'm washing cleaning rags and mop towels. Never ever returning to this place. It's GROSS

Credit card machine was down and had to pay cash. Okay,…read more Not okay: Very specific unform instructions "crease all sleeves following the exact center point of arm patch" were not followed and there are as many as 3 creases on each sleeve of 7 uniform shirts, none of which are where I requested them to be. We can redo it but not until Friday is not an answer when I specifically came to this cleaner on a Tuesday because of next day service promised by person answering phone. Can't issues cash refund because the person who approves them is not physically in the room, ummmmm, ever used a phone before? This cleaner lost what would have been a loyal weekly customer who will be sure to steer other folks away. I am not a tourist just passing through.

I love this place very friendly customer service I would recommend this to anyone old-time feelread more

Just moved back to the area on Okaloosa Island but unfortunately my unit does not have washer dryer…read moreconnection.. there is a small laundry room but I'd rather not use it so went on the hunt for a home to do my laundry.. I think I've found one for now.. equipment seems new and as if the staff is good about keeping the place clean; which is by biggest concern.. they have coin machine, machines with snacks and laundry supplies if you need them..they also have video surveillance as well..

Chong is so accommodating! She trues to have your laundry for you in 2 to 3 hours same day at no…read moreadditional cost. She is meticulous in folding and hanging clothes. I like supporting a local that has served us for years.

they ruined a $250 dress and a jacket and would not even return my call after multiple messages.read more

! Friendly staff, Amanda and Mimi were very helpful and the my dress looks fantastic!read more

Took a pair of new shorts there to be dry cleaned. They weren't ready when promised the first…read moretime. When I went back to get them the second time they had a hole in them and hems ripped out on both legs. It took a month for the owner to call me back. He eventually agreed to pay half the value of the shorts but included an insulting note with payment. Just not a good company at all. Do not recommend.

BUYER BEWARE!! I took 8 garments in for cleaning 14 months ago, and when I went to pick them up…read morethe first time, six of them came back with spots and stains all over them in various spots on each custom-tailored shirt or pair of slacks. I promptly returned them, which they said they wanted to try to re-clean them in hopes that they could get out whatever got on them during processing. I went to pick them up again, and no changes or improvements had occurred. They offered to do them again, but I told them I wanted to speak to the owner, Dan Dean, which they were adamant that they could not give out his contact information and would have him call me. Over the next series of months I would stop by or call and they would say that he hasn't had a chance to call me so I took them home until I found a way to get his cell phone number. I reached out and spoke to him which he swore up and down nobody ever showed them to him or told him about them and told me that you got the one lady who is very friendly and hard to work with, but he can't find anybody else when I explained how hard of a time I'd been given and how rude she had been being to me. He told me to bring them back in, but when I did, she was even ruder than ever before. She didn't want to take the clothes and said there was nothing they could do and I had to insist that her owner directed me to bring them back. and she needed to take them for him either way. Now that we are 14 months in to this circus , It was returned with a letter attached (see pic) today stating that he doesn't even remember our conversation but now that I was rude on the fourth or fifth trip over 14 months and that he recleaned them several times but will take zero responsibility for the original damage he admittedly caused and I am no longer a client there or welcome to come back. Just a quick context to this, these shirts are each over $250,000 custom tailored and sleeves initial monogrammed shirts and even more expensive custom tailored slacks. that's a $2000 hit out of my wardrobe that he doesn't stand behind damaging clothing while in his possession. What a nightmare being a local and I can only guess what he does to out of town vacationers. Use them at your own risk and loss!!