They do a great job with dry cleaning?? They are fast and are reasonably priced!! They have…read morebecome our new cleaners in Niceville!

My suit came back pink. I asked them only to dry clean it, not sure how that kind of mistake can be…read moremade but oh well. Needless to stay don't go here

Just moved back to the area on Okaloosa Island but unfortunately my unit does not have washer dryer…read moreconnection.. there is a small laundry room but I'd rather not use it so went on the hunt for a home to do my laundry.. I think I've found one for now.. equipment seems new and as if the staff is good about keeping the place clean; which is by biggest concern.. they have coin machine, machines with snacks and laundry supplies if you need them..they also have video surveillance as well..

Chong is so accommodating! She trues to have your laundry for you in 2 to 3 hours same day at no…read moreadditional cost. She is meticulous in folding and hanging clothes. I like supporting a local that has served us for years.

My oh my, I was preparing for a last minute job interview…read morehad to get sports coat, shirt and slacks dry cleaned and it came to a total of $44.00. The good gentleman agreed this what a bit much and charged me $30.00 come to my surprise at the airport a stain type of blotch on my lapel was there. Quality not so good Cost too much. I would find some place else.

Damaged clothes and refused to compensate I can do a…read morebetter job but people are desperate due to lack of competition

I recently used this cleaners moving to Destin. I would not recommend them the quality of their dry…read morecleaning is poor and they damaged a suit of mine. Talked to the owner to get some form of reimbursement and cost to replace which his response was he could do nothing and was not helpful.

Took a pair of new shorts there to be dry cleaned. They weren't ready when promised the first…read moretime. When I went back to get them the second time they had a hole in them and hems ripped out on both legs. It took a month for the owner to call me back. He eventually agreed to pay half the value of the shorts but included an insulting note with payment. Just not a good company at all. Do not recommend.

I ran a string of 5 drycleaners for 13 years in Massachusetts. I moved here and took the same…read moremen's shirts here to ne laundered and pressed, and was VERY specific as to what I wanted done since know the business. They charged me $6.50 for ONE shirt and claimed it needed to be ha d pressed. I have been cleaning this same shirt for 2 years at the drycleaner I ran and it DOES NOT have to be hand pressed. Buyer beware. Extreme money grab!

Came to fix my back pocket jean and now there's more damage on other part and saying it wasn't them…read moreand nobody told them about it. How am i supposed to tell them when it wasn't there at all until I came to pick it up with more damage? Lol

Diandra & her team were absolutely amazing. They transformed my wrecked home (70-90 hrs a week…read moreplease don't judge) into a comfortable, clean space and I will definitely be using their services again. Thanks so much to you and your team!

From the owner: Optimal Hospitality Services, Inc., formerly known as Optimal Hospitality Services LLC, was…read moreestablished in March 2017 with the vision to provide first class commercial cleaning, commercial laundry and hospitality staffing services in Northwest Florida, primarily Destin and surrounding areas.

A button down I have worn for more that a year came back 3/4" shorter in the sleeves, if not more…read more Bob argues that that's how it must come in and that they were not at fault. I brought it in to show them and they still argued the sleeves were sized appropriately. Then, they lost or discarded it and stated they returned it to me. Making things worse, Bob called to say he would not pick up or delivery my clothes from the office any longer, even though the drive is here for my boss twice a week. Horrible customer service straight from the top!

Instead of taking your clothes here, take the gas out of your car that you were going to use to get…read moreto drive your clothes to "Pros for Clothes", pour that gas on your clothes; and set them on fire. You'll come out ahead. They ruined 2 mens suits (Pants) by washing them instead of dry cleaning. Augustin had me send them back and then they dry cleaned them, pressed them and argued with me that they were old and that was were. They were 6 months old Brooks Brothers suits pants (not cheap).

Total Laundry Services of Mary Ester will be my go to for wash and fold…read more Cathy provided excellent customer service and it was a quick turnaround with great prices Will use them again in town

Totally professional and nice staff. I brought in a lot of laundry for them and it was done in a…read morefew hours, folded nicely and clean and fresh!

I've been using them for the past 7-8 years and they do a wonderful job and are the best priced in…read morethe area. They've also helped me out in a pinch and had tailoring and cleaning done with a quick turn around. I'd highly recommend them!

If I could give this place negative stars, I would. Do not go here. I took my dad's shirt that he…read morewalked me down the aisle in into be cleaned and she lost it. When I went to pick it up and realized she lost it, she was very unsympathetic. I am extremely disappointed.