Just moved back to the area on Okaloosa Island but unfortunately my unit does not have washer dryer…read moreconnection.. there is a small laundry room but I'd rather not use it so went on the hunt for a home to do my laundry.. I think I've found one for now.. equipment seems new and as if the staff is good about keeping the place clean; which is by biggest concern.. they have coin machine, machines with snacks and laundry supplies if you need them..they also have video surveillance as well..

Chong is so accommodating! She trues to have your laundry for you in 2 to 3 hours same day at no…read moreadditional cost. She is meticulous in folding and hanging clothes. I like supporting a local that has served us for years.

My oh my, I was preparing for a last minute job interview…read morehad to get sports coat, shirt and slacks dry cleaned and it came to a total of $44.00. The good gentleman agreed this what a bit much and charged me $30.00 come to my surprise at the airport a stain type of blotch on my lapel was there. Quality not so good Cost too much. I would find some place else.

Damaged clothes and refused to compensate I can do a…read morebetter job but people are desperate due to lack of competition

Took a pair of new shorts there to be dry cleaned. They weren't ready when promised the first…read moretime. When I went back to get them the second time they had a hole in them and hems ripped out on both legs. It took a month for the owner to call me back. He eventually agreed to pay half the value of the shorts but included an insulting note with payment. Just not a good company at all. Do not recommend.

BUYER BEWARE!! I took 8 garments in for cleaning 14 months ago, and when I went to pick them up…read morethe first time, six of them came back with spots and stains all over them in various spots on each custom-tailored shirt or pair of slacks. I promptly returned them, which they said they wanted to try to re-clean them in hopes that they could get out whatever got on them during processing. I went to pick them up again, and no changes or improvements had occurred. They offered to do them again, but I told them I wanted to speak to the owner, Dan Dean, which they were adamant that they could not give out his contact information and would have him call me. Over the next series of months I would stop by or call and they would say that he hasn't had a chance to call me so I took them home until I found a way to get his cell phone number. I reached out and spoke to him which he swore up and down nobody ever showed them to him or told him about them and told me that you got the one lady who is very friendly and hard to work with, but he can't find anybody else when I explained how hard of a time I'd been given and how rude she had been being to me. He told me to bring them back in, but when I did, she was even ruder than ever before. She didn't want to take the clothes and said there was nothing they could do and I had to insist that her owner directed me to bring them back. and she needed to take them for him either way. Now that we are 14 months in to this circus , It was returned with a letter attached (see pic) today stating that he doesn't even remember our conversation but now that I was rude on the fourth or fifth trip over 14 months and that he recleaned them several times but will take zero responsibility for the original damage he admittedly caused and I am no longer a client there or welcome to come back. Just a quick context to this, these shirts are each over $250,000 custom tailored and sleeves initial monogrammed shirts and even more expensive custom tailored slacks. that's a $2000 hit out of my wardrobe that he doesn't stand behind damaging clothing while in his possession. What a nightmare being a local and I can only guess what he does to out of town vacationers. Use them at your own risk and loss!!

I regularly use this dry cleaners, at least every other week. They always do a great job cleaning…read moremy suits, sport coats and dress shirts, and my wife's dresses. A couple times a year we bring our formal table cloths. Great service, fast, and fair prices.

I ran a string of 5 drycleaners for 13 years in Massachusetts. I moved here and took the same…read moremen's shirts here to ne laundered and pressed, and was VERY specific as to what I wanted done since know the business. They charged me $6.50 for ONE shirt and claimed it needed to be ha d pressed. I have been cleaning this same shirt for 2 years at the drycleaner I ran and it DOES NOT have to be hand pressed. Buyer beware. Extreme money grab!

Diandra & her team were absolutely amazing. They transformed my wrecked home (70-90 hrs a week…read moreplease don't judge) into a comfortable, clean space and I will definitely be using their services again. Thanks so much to you and your team!

From the owner: Optimal Hospitality Services, Inc., formerly known as Optimal Hospitality Services LLC, was…read moreestablished in March 2017 with the vision to provide first class commercial cleaning, commercial laundry and hospitality staffing services in Northwest Florida, primarily Destin and surrounding areas.

A button down I have worn for more that a year came back 3/4" shorter in the sleeves, if not more…read more Bob argues that that's how it must come in and that they were not at fault. I brought it in to show them and they still argued the sleeves were sized appropriately. Then, they lost or discarded it and stated they returned it to me. Making things worse, Bob called to say he would not pick up or delivery my clothes from the office any longer, even though the drive is here for my boss twice a week. Horrible customer service straight from the top!

Instead of taking your clothes here, take the gas out of your car that you were going to use to get…read moreto drive your clothes to "Pros for Clothes", pour that gas on your clothes; and set them on fire. You'll come out ahead. They ruined 2 mens suits (Pants) by washing them instead of dry cleaning. Augustin had me send them back and then they dry cleaned them, pressed them and argued with me that they were old and that was were. They were 6 months old Brooks Brothers suits pants (not cheap).

Total Laundry Services of Mary Ester will be my go to for wash and fold…read more Cathy provided excellent customer service and it was a quick turnaround with great prices Will use them again in town

Totally professional and nice staff. I brought in a lot of laundry for them and it was done in a…read morefew hours, folded nicely and clean and fresh!