Veronica is wonderful! The rental process was easy and the building are older the facility is…read morealways clean. Nice office too!? We always rent at Chase.

My second review. Still waiting for over 4 months to have my unit repaired. The onsite manager is…read morenice, but apparently a repair is out of her responsibility.

They go above and beyond for their customers. The prices are the best around, I shopped around…read morebefore finally deciding to get a parking spot for my 1985 Toyota Minicruiser. They have all my future business. Thanka guys

The level of customer service at this facility surpasses any customer service of any business I've…read moreever dealt with. The price is great. The people that work there go above and beyond for any need. Could not be happier with this facility.

Elevator malfunctions, stuck in elevators. The company needs…read moreto STOP harrassing the 'non-direct withdrawal' paying customers with barrages of Emails, several per week, 1 to 2 weeks before payment is due. Scary turnover rate with store employees. Its almost impossible to get a 'live' office worker to answer the phone. Voice messages are never returned. Rental fees increase too often, and at overly high rates. One office worker per day is a big part of problems there.

I made an in-person reservation on 11/25/25 for a first-floor unit and was instructed by Manager to…read morereturn on 12/5/25 to complete payment and move in. When I arrived as scheduled, I was informed by the associate working that my reserved unit had been given to an online reservation to another customer. I was told this happened because I was "not committed to my reservation ," which I found unprofessional and needless to say disrespectful . I was then offered a unit on a different floor, which did not meet my needs. Unfortunately, my time was wasted due to poor communication and lack of follow-through. With so many storage options available, I chose to take my business elsewhere. I would not recommend this facility.

Premier Storage customer service is both professional and friendly. The storage spaces are clean…read moreinside and out and applying for space is handled quickly and they make it easy on the client.

I have been using this place for several months now and have been very happy here. The 2 employees…read moreI see are both excellent and very helpful, Emily has helped me several times. They also make me feel safe here coming & going. If I email questions I get a very quick reply. I had a door issue they were quick to respond and address. I like the code to get in & out so I can come and go as I need to. I chose a non climate control unit, because I need drive up access. Otherwise I think I would suggest you get one with climate control for your own comfort if you will be in & out. Not an issue with the facility, just a suggestion in general. It is a little pricey, and you need to have insurance on your items. It was easier to just use theirs, so that is what I did, no issues thus far. A few things to note that I was not aware of- There is nowhere to toss regular trash, I have to take it with me. They have a dumpster you can use but there is a monthly fee and it wouldn't be worth it unless you had a lot of trash to dispose of each month and I do not. They did offer to assist if I had a box or something as a one off which was very nice of them. The other thing that surprised me was it costs more to have extended hours access. I do not recall how much it was because the regular access hours are early enough and late enough for my needs so I think you'd only need it if you come really early or return really late.

Great service and the staff is wonderful. I have been with them for several years. Very nice group…read moreof people and my stuff is always secure!

The owners are sweet as they can be and I highly recommended them over a big chain for all of your…read morestorage needs. They have several sizes of units to choose from along with some that are climate controlled. Best storage unit place in around. Highly recommend!!

Antiques handled with extra care, flexible scheduling and incredibly skilled. Will use them for…read moreEVERY move!

I originally worked with Savion to schedule movers at my home in Georgia to move our furniture and…read moreour LIFE in our own supplied box trucks as well as scheduling NetMove movers at our NEW home in North Carolina to unload. Savion supplied boxes and tape needed for my own packing and Temo and his team Avery, Larry, Darrel and Junior took care of fragile mirrors, paintings and tvs and loaded the trucks like Tetris! They did and amazing job, and I had no damages!! The team in NC headed by Anthony took extreme care of emptying the trucks and put everything where I asked them to. *I do not remember the names of the 2 teams headed by Anthony, I am sorry about that, but you were all wonderful! Moving is stressful, but The Atlanta and Charlotte Netmove family was respectful, patient, friendly and responsible and the move was a lot easier because of this company!!! I would use them again if needed and recommend them to anyone needing to move!!!

Very helpful with answering questions by phone and lots of info online -you can rent contactless…read moreand that's great during covid. Two buildings. Climate controlled. Elevators.