This jewelry store is amazing. They have very unique jewelry and the staff is very friendly and…read moreknowledgeable.

They do a great job with repairs and sizing and very reasonable. Lovely vintage and one of a kind…read morepieces as well.

Best jewelry store in Roanoke. Not only are they knowledgeable but provide great customer service.read more

From the owner: Jewelry Connection provides engagement rings, wedding bands, watches, and diamonds to the Roanoke,…read moreVA area.

They were very friendly and helpful. Although I bought the earrings elsewhere, they were willing to…read morefix them for a very reasonable price. Their space is comfortable and welcoming. They did an excellent job.

My wife and I were married when I was young, and still up and coming. Back then, I explained to her…read morethe quality of Moissanite and how she could have a much bigger, high quality stone if she let me go that way. She agreed (she is a champ). But 20 years later, and two years into retirement...she told me she wanted a diamond, and how could I argue. So on our last vacation, we stopped by a few jewelry stores in the mountains and she got her diamond. But we bought the ring at one place, and then found the band used in another. They were different sizes, so I took this new "collection" to Ring Master to see if they could make one ring out of them, in a single size. I tell ya, I am retired military, not retired Elon Musk. Haha, that means my family live very comfortably, but we don't have money just to throw away. When I walked into this place, I saw that they have a little bar set up with black label liquor for their customers. The old Sailor in me thought "uh oh...this is gonna cost me!" While I waited, I started thinking of how I was going to B.S. my way out of it, when I heard their pricing. But then Jeremy came out. This guy took his time with me. He established his credibility, and then took me through every detail of what had to be done. Then I thought "D__n, I like this guy and he seems very competent. I wish I didn't already know he was about to show me how they afford to have a free bar in this joint." After all of that, we got to it. I looked him in the eye, he looked me in the eye and we talked numbers. That was the biggest surprise of the day. He's not cheap, mind you (quality never is), but he was surprisingly reasonable. My internal value calculator said to me "self, you handsome devil, you will get quality work here and he just gave you a number that you can swing pretty comfortably." So I left him my wife's new rings, and also my Grandfather's pinkie ring and my old Navy ring that I wear daily (I had just lost 65 pounds, so my own rings needed resizing as well). I picked them all up yesterday and...yeah man...my instincts about this guy were right. All the rings were flawless! Hell, I never even knew that mine were supposed to shine, but man...not only did they fit again but the white gold on one and sterling of the other downright sparkled! The Navy ring even has a section where there is black paint outlining the silver anchors on the side and he went in and touched that up to make my 30 year old ring look brand new! The diamonds on my wife's band were rearranged to match up with the diamonds on her ring and...man oh man was she thrilled at the results of Jeremy's work! Then, when I was leaving, they told me to bring them back any time for free cleaning! I was just looking for a resizing and soldering together on my wife's separately purchased rings. I GOT three rings resized, repaired and detailed to perfection...for a number that did not kill me. Could I have just gotten resizing "cheaper." Probably. But I also could have told my wife "no" after she sported the Moissanite the young punk version of me bought her, for 20 years. Why do things if you aren't going to do them right? These guys do it right. HIGHLY recommended.

The owner, Helen, is wonderful. She's very honest and caring. Gave me a generous amount for some…read moreunwanted jewelry. She designs and creates beautiful jewelry as well.

The owner Helen is awesome! So kind and helpful. Went in to get my watch shortened and it was done…read morewithin 20 minutes. Recommend for all your jewelry needs.

Amazing jewelry selection & variety. Newly renovated store is beautiful- great atmosphere! Can…read morehandle all needs in one place. Very friendly & knowledgeable! Family-run since the 60's-- go check them out!

From the owner: Marion's Jewelry is a third-generation, family-run jewelry boutique featuring a bevy of engagement…read morerings and brands such as Samuel B, Mondaine and Luminox while also boasting a certified Diamontologist on site. Masters of custom design, if you can dream it, they can do it. Call or come by and find out why this small-town gem has been around for 55 years and counting.

Whether you are shopping for new jewelry, or need someone jewelry repaired, you will find no one…read morebetter than Hannoush. All of the staff at Hannoush is wonderful, kind, and so knowledgeable. I have had multiple pieces worked on and am happy every time. Their pricing is very reasonable and they really make you feel comfortable every visit. Highly recommend this jeweler!!

Brought two watches in for battery replacement one was successful one not quite, I was told one of…read morethe watches was not a battery issue but something else, so I left the store in Queensbury NY and upon looking at watch one was heavily scratched on backplate and the bezel mind you this watch was worn a handful of times and kept in a case in immaculate condition, I went back inside and they offered to buff it out which was satisfactory to me. Upon receiving the watch back all looked good. I had the watch sent to manufacturer for repair upon which I was notified it had internal damage which is only possible if the watch had been opened which in this case it had never been touched accept by Hanoush so upon that information I called the store and was met by total denial from the manager at the Queensbury location, stating and I Quote the woman who first tried could not get into the watch so she herself did it but didn't remember doing it, and said she was reluctant to even send it out to be buffed after they clearly damaged the watch she stated that in the fine print that that's on the jewelry owner which there was no fine print I didn't even sign a piece of paper they wrote my name and phone number down on the back of a piece of paper and said they'd call me when it was finished and took no responsibility whatsoever for damaging the interior of the watch, which is only possible while it's opened according to Movado themselves I got nowhere with her at all and even reached out to corporate several times with no return call. Before I made this I did look at reviews online and it looks like I'm not alone so please if you need a battery changed or repair on your watch I highly recommend not going there, and save yourself the headache of dealing with a company that obviously doesn't take responsibility for their work.

I had a great time with this company and would definitely go back…read more I would like to buy more jewelry from you so I can come over anytime after I take my son to school

I purchased two pieces of jewelry from this place online in July for $1800. They shipped them in…read moretwo separate boxes but with the same label and tracking, which is a NO by USPS, because each package needs its own tracking and insurance. My packages were hacked by USPS and were given to me cut open with no jewelry inside when I went to my local post office to pick them up. I had to start USPIS investigation because theft was done by a usps employee while packages were in their custody. So this jeweler tells me to file an insurance claim, which I did. I kept asking them if they insured my packages and was getting a vague response each time with no proof of insurance. Come to find out they insured my jewelry worth $1800 for only $100. And they are blaming me for selecting free shipping, which they advertise on their website, that my purchase qualified for. Nowhere in the checkout process did it say that free shipping only included $100 insurance. And nowhere during checkout did it offer any options for additional insurance. So this seller basically doesn't care whether the buyers get their packages or not. They just care about getting their money. So now I'm out of pocket $1800 and this seller refuses to take any responsibility for their negligence. This business is unethical. PLEASE SAVE YOUR MONEY AND TIME FOR OTHER ETHICAL JEWELERS. I ABSOLUTELY WOULD NOT RECOMMEND EVER DOING BUSINESS WITH THEM.

Amazing free look at my family jewelry I brought in without an appointment. Reputable and…read moretrustworthy!

They did a wonderful, quick job while I waited. In addition, the jeweler was pleasant.read more

The owner is a thief. I took an expensive Rolex watch to have the Crystal repaired, six months…read morelater it's still not completed. Then he tells me it was stolen from the post office when he mailed it to his repair person. After a year I taken the Small Claims Court received your judgment for $5000 against him and his business. He also collected $1000 from his insurance company that I never received.. I warn you, do not do business with this guy, go to the more reputable jewelry store on Main St., in Mount Airy, Marion's Jewler's.

Well, you will never have to stand in line at this place... I'm pretty sure he seldom sees a living…read moresoul all day long. What an a$$. The reveiw from Zach A. nailed it! This guy wanted $45.00 to replace a very tiny loop on a necklace clasp. Second question of the day? I had some old sterling silver, I was curious about value, protocol, etc. -- I'm a rookie! His reply? "Well, if you want me to break it down for you (explaining things) I'm going to charge you for my time!"

After noticing this fine establishment across the parking lot from my neighborhood pharmacy over…read moretwo years ago, I FINALLY took the time and opportunity to walk in and see if they replaced watch batteries. Man! I am SO happy that I did. Inside this very unassuming little gem (pun intended) is a beautiful array of new and previously loved jewelry. I was immediately greeted by a nice lady with a helpful demeanor, who was glad to inform me that, yes, they did handle watch battery replacements. Yay! Besides that, as I was (briefly) waiting for my service to be complete, I noticed they also offer jewelry repair, resizing, and cleaning. They are a one-stop-shop! The "cherry-on-top" for me was their reasonably priced merchandise AND the clearance and sale signs they had in optimal places around the store. I feel like I've stumbled upon a hidden secret. In fact, I almost kept this to myself, but had a change of heart and turned around to go back in and take pictures for the Yelp! Universe. This spot is just too good not too shout out. How dare I have such a thought! Don't judge me. At least I self-corrected quickly. LOL At the end of my transaction I was presented with my both of my watches, new batteries installed, turned to the current time, and neatly packaged in the cutest little bag. If you or anyone you know is in need of that special something, a unique piece of jewelry, or even a jewelry service, you should definitely come and check out the Cravens. I don't think you'll be disappointed. Oh, and tell Cooper I said, "What's up, Lil' Homie?!"

Sadly, this business has closed after many years. Wishing the owners a happy retirement.read more