Took the print to him on Nov 4, 2023. Went back in December. Not ready. Went back on March 2…read more(after not hearing from him for many weeks) to check on the status of my print. He can't find it.??!! He has lost our very meaningful, irreplaceable print!!!! Thank goodness I have my receipt, but he said a family member reorganized everything. He will have them come in and help him look, and I will update my review with the status because I told him I'll be back on Monday March 4. March 16 2024 Update: He found the print last week and said he would have it framed by today. I went to pick it up just now, and it's framed wrong - it's supposed to have two mats,and it has zero mats, the wrong type glass, and the frame wood is the wrong style. I asked why, and he said he didn't remember me telling him that was the requirement. I showed him my copy of the receipt where he wrote down all those specifications I ordered, but he can't find HIS copy. I offered to email or text him a copy of the receipt, but he doesn't use technology. so I have to go home, make a copy of my receipt and bring it back to him.

Individual attention. That's a thing you're not going to get from any of the chain stores. I can't…read moreeven say "these people", cause it's this guy. This guy will work with you to find the best frame, the best matting, the best representation of your specific piece of art, that you can get. Jim knows framing in and out, and he's also very funny, which is just a bonus. If you care about how your art is represented, leave it in Jim's hands and you'll never be sorry.

Brought in my son's college diploma for framing. The person working with us helped pick out the mat…read morecolors and frame styles. The price was reasonable and the finished product really looks amazing. Took about 6 weeks to get it completed, but would definitely go back for future products.

YELP should have a separate rating system for businesses such as Rick's Custom Frame: 1st: They…read moreremember me by name. Maybe they don't remember everybody, but they got me. That's important. 2nd: They listen to every detail of your/my needs and quietly make suggestions. Its professional and informal at the same time. What a sweet mixture. 3rd: Your finished memento comes back CRISPLY packaged. I love going to this place. A#1, and the ambiance is nice too.

I called for a quote and had a great conversation with owner. She was extremely knowledgeable and…read moreup front on the cost.

This business is one of my favorite businesses in Richmond, period! They are so friendly and they…read moreare honest, too -- their recommendations for the right frame are usually correct. I wish I had more art just to get it framed by Fan Frame!

Thank you on this visit to a store associate & the cashier Nicolette for your help in finding my…read moreitems & for streamlining the checkout process & to MICHAELS for the 30% discount using the MICHAELS APP. A wonderful clean organized well-stocked store!

Some of the staff members are very rude and unfriendly. This is a shame because shopping at this…read morestore should be a fun and positive experience.

Fantastic framing shop. They are willing to work with you to find the perfect frame to complement…read moreyour art. Inge and crew do great work. I've had over a dozen art works framed here.

I don't even want to tell anyone what an outstanding framing shop this is. I have no artistic…read moreabilities. I take a something to these folks and they say how about. And if you've taken multiple pieces there, they say, i remember you like. These folks are the BEST and REASONABLE. No more expensive than those big box framers. And perfect.

Why has it taken me so long to find this magical spot of quiltiness? I've discovered many new…read morefabric stores in my recent time here in RVA, but no store really checked all the boxes before I walked into Quilter's Corner. Located in Midlothian, it is definitely worth the drive from wherever you are. Upon entering, you are drawn into the shop like a kid in a Hogsmeade candy store. Everywhere you look there are amazing examples of potential projects, and a wide variety of fabrics to choose from. The shop is so well organized that it makes exploration easy, if not a little expensive (Yes, before you ask, I needed that fabric - For what, you ask? Not sure yet, but I needed it!!). The staff here is amazing. Open and friendly, I never got the feeling that I was being a bother, or that I needed to rush to get all of my questions answered. Long arm quilting services, a large variety of classes, and a well-lit classroom are some of the many services offered. The folks who work here seem to love quilting just as much as they love sharing that knowledge of making quilts with those that visit. I'm excited to sign up for a class... I'll let ya know how it goes!

Why I had not heard of this place before now, I will never know. i have searched in the past for a…read morereally good sewing alternative to JoAnn Fabric (sorry JoAnn, I like you but at times I want a real quilting place!). I have a Brother sewing machine and asked if they could repair it...little did I know it was operator error (d'oh!) but they still did find some odd things that were not performing at 100%. Good price on repair and tune up! And...my goodness the gorgeous bolts of fabric!!! A wonderful array of very good quality quilting fabric that you could also use for sewing other things besides quilting, but also a really good assortment of notions/items to help with your quilting, quilting magazines, etc. It turns out they specialize in Brother sewing machines so I will always come here now. The staff are also so very nice! And I could bring my Chihuahua inside with me it looks like!! If I could teach her how to sew now that would be really good...anyway, I really recommend this place. So many good things here for those who sew!! Oh and the parking is really good...it's a private lot shared between small businesses! #shoplocal !!

I called this company for a deck repair estimate and they never called back or showed up after…read morerequesting I send my address.

The representative responded in a timely manner and did a good job with the ceiling repair that was…read morerequested. He was on time and finished in a timely manner. No mess was left behind. Since things went smoothly, I'll call for my next repair to give this company another try. If things continue to go well, I'll plan to request them regularly for any construction work needed.

Fralin did an amazing job helping me select the perfect frame and mounting the canvas. I am…read morethrilled with how this turned out.

A couple of years ago I inquired of this shop about framing six neckties and a signed letter. His…read moreshop came recommended by a few folks that I checked with. The ties were owned and worn by Rush Limbaugh and the signed letter was from was his wife. I was contacted by the owner who refused to "touch" the project. While letting me know he had framed hundreds of artifacts from past presidents and otherwise important historical objects for museums, he told me he would not want to physically touch these items because of who owned them. He did offer to "consult" on the design of the piece but otherwise refused service. The tone of the email was polite. The outcome and decision was disappointing, to be refused service because of a radio show host and by extension my own political beliefs. I would have gladly used a business whose owner(s) may not necessarily agree with my political beliefs, but that was not a two-way street. I guess I could have handled this like those demanding a wedding cake be made by someone that doesn't want to do it, or protesting a photographer not wanting to take pictures at certain events, etc., but I instead just moved on as there are plenty of other framing shops. It is a shame that those that tout "tolerance" and "inclusiveness" the loudest so often turn around and refuse to do business over political beliefs.