I hired Mr. Ward to do a child support modification in 2021 and he was more than happy to take the $3500 retainer. It's been more than 2 years and countless emails. He constantly tells me it will be done and never follows through. Any time he's requested information I've provided it within 24-48 hours and he constantly said it was done and he would get with me to explain the details. I'm to the point now that I'm going to file a formal complaint with the TN Board of Professional Responsibility. Unfortunately I didn't read the reviews but believed that a local attorney would be sufficient seeing as it was a simple modification and I've always believed in supporting local businesses. I've gotten excuse after excuse on why documents were never filed or why I wasn't updated. I've had my accounts seized, my drivers license and freedom threatened because he has failed to follow through on anything he promised. I continued paying the state what I was told was the appropriate amount by Mr. Ward just to get a letter saying I was $20,000 in arrears! Of course when I contacted him with that information he told me nothing was ever submitted but he would look into it. I guess as long as he continues taking his retaining fees and provides no services it's not his freedom that's in jeopardy. I'm not going to let anyone else be taken advantage of by Mr. Ward or his shady law practice without letting the state know everything that I've had to deal with. If you are looking for an attorney I would highly encourage you to stay clear of this law firm. I wouldn't trust him to draft a contract with a goldfish! I will paste the link to the TN Board of Professional Responsibility if anyone else wants to make a complaint. If this was any other consumer business I would demand a full refund because of services not rendered. It's like buying an expensive item just to find out it broken but the store won't take it back or exchange it. Sad that he's taking money and not rendering service. https://www.tbpr.org/for-the-public/file-complaint read more