The best! Visiting from out of town when my one-week old tire failed, and could not be repaired…read more Rather than limp back home 200 miles slowly on the donut spare, George was able to provide a new (old) tire gratis, only charging me for mounting and balancing, and getting me on my way within 30 minutes! I cannot recommend George and his shop more highly. Thanks, George!

awesome place and they take care of their customers. they bled my brakes and they went soft again…read moreand they worked on it again for free great place highly recommended

I have dealt with Dale James Ford for over 40 years. I have recommended this car dealership to my…read morefamily and friends. My husband and I have purchased both new and used cars and trucks over the years. The sales staff is kind, helpful, low pressure and honest. The service department is knowledgable, prompt, convenient and honest. Recently, my adult children and their spouses purchased used vehicles. Scott James was able to find exactly what they needed in a timely fashion. Our whole family appreciates that Dale James Ford is a local, family owned business. We like to support small business in America.

Dale James Ford (Apple Creek, OH) is quite possibly the WORST dealership I've ever been to. I…read morecannot tell you how disappointed I am in this establishment. The dishonesty and old-school car sales tactics just aren't going to work anymore. I am looking for an older 7.3 Power Stroke diesel. I realize I'm not going to find perfection, but I am willing to pay top dollar and I'm a cash buyer. They have a truck that looked to fit the bill, but once we settled on the price, I figured I needed to check the Carfax. To my dismay, it showed a report of damage on 3 sides. I called up Scott and told him I wasn't interested. He asserted that Carfax was unreliable. I checked autocheck and it didn't show the accident. That's odd. To try and keep the sale going Scott said, "I'm almost 60 years old, been in the car business my whole life. I know what factory paint looks like. This is factory paint. Your Carfax report is very good for starting campfires but other than that totally unreliable". Well, my wife and I drive 4.5 hours and within 30 seconds of seeing the truck, we realize it's been repainted. So, he either lied, or his decades in the business didn't teach him much. His response was, "my bad.". What? My wife and I just wasted a day and two tanks of gas for you to say, "my bad?". Then he tried to make it seem like it was my fault for having too high of expectations? Excuse me? I'm paying top dollar for a 20-year-old truck. Yeah, I expect it to NOT be wrecked. I wouldn't trust this dealership, and I especially wouldn't trust Scott.

Fast affordable and reliable. My go to place. I will return when the time comes. They have saved me…read moreallot of $$

They are very good people work with and good service and good prices in town. book you with within…read morecouple days. thank you very much

I had them do the ceramic coating and bed liner on my new pick up truck now the truck shows more…read moredirt, dust, streaks, fingerprints than the original paint did. As far as the bed liner I had it done to help protect the bed from things sliding and hitting the front and sides but things slide more now than before so I'll still have to buy a bed mat to help with the sliding of things in the bed. So if you're thinking about getting one of these things done don't waste your money. To the owner after reading other comments I know you will say that I should of called about it and I had the dealership call you seeing that is who I went through to have it done and they gave you my phone number and told you that I was not happy with it 2 weeks ago and no phone call yet.

it was great service. These people really care about what you want and what you need. They took…read morevery good care of me and their installation was great. Thanks guys.

Great parts store. We do a lot of business with them. Tommy and Scott know their stuff!read more

This place is 100% recommended without a doubt. Of course my truck decided to take a crap 20 miles…read moreout and these guys did nothing but help me. They towed me in and Fixed my DEF problem and warranties were taken from manufacturer without a headache. Through in an oil change in and new windshield washer motor and BAM, I was back on the road again. Had the shuttle guy come to the hotel for me even. I mean just hands down phenomenal work and kindness here. Thank you Dale for putting up with me for a week!