I had a wonderful experience with Precision. Both my sales rep and installer were professional and…read morevery friendly. I especially appreciated the expedited delivery and install ( due to medical reasons) Highly recommend

My experience was terrible! They sent a tech fresh out of training, inexperienced and ALONE to do a…read morefull garage door replacement and opener install. He showed up 2 hours before the appointment time (which I agreed to) I was uneasy with having someone with so little experience right from the start. After 6 hours of him working on this I went out and told him that they need to send him help to get this job completed. His boss was on the way, it took him another hour to get here. When it was all done he had been here for 9 HOURS! This took up my morning, afternoon and evening. I had things to do! I am not happy and would not recommend this company!!

l felt the repair guy that came out only wanted to sale extra parts. He first gave me a quote on…read morethings that wasn't broken. I asked him for a quote on what I called for. I felt the quotes were extremely expensive. I will get another quote from another company next time. Everyone charges you to come out and that makes it difficult.

Wanted over $1000 to replace one spring. Told to pay $70 for call after he quoted me price.read more

Had an appointment scheduled for an estimate to repair my garage door from 1-3 pm. They never…read moreshowed up and when I called, they said the window is 2-4 pm. At 4 pm, I called back and apparently the driver had a "flat tire" and couldn't make it.

From the owner: Choose MRS Garage Door Services for all your garage door needs in South Bend! With years of…read moreexperience and exceptional service, we deliver top-quality installations, repairs, and maintenance. Our skilled team uses only the best products, ensuring durability and style. Customer satisfaction is our priority. Contact us today!

Dave was quick to respond & help us out today when our garage door was stuck open & we needed…read moresprings replaced. Super nice and reliable guy & I will for sure use him again in the future if need be!

From the owner: At Alpha Garage Door Repair, we specialize in fast, reliable, and affordable garage door services…read morefor both residential and commercial properties. Our team handles everything from broken spring replacement and cable repairs to opener installation, track alignment, and full garage door upgrades. We service all major brands and provide same-day solutions to keep your door running safely and smoothly. Whether it’s an urgent repair or a planned installation, we deliver expert workmanship and dependable results every time.

Needed new spring on overhead garage door. Rob answered my call same day and was able to repair my…read moredoor right away. Had to order springs but Rob made repairs as soon as they were available. He reminded me that all his work is guaranteed and call if we have any problems.

He hired him on a Thursday, he asked me for an advance of money, I gave it to him, they promised me…read morethat they would come the next day, which they never came, he did not receive a call, nothing. I had to dial, they didn't answer too many calls. that until the afternoon they answered, upset, the person told me what to see through the door and that it was damaged and that she was going to change it. I read that he couldn't come later since he wasn't at home, he got upset, he started yelling at me on the phone and told me that she was going to come and leave the door outside my house. I told him that I could not be responsible for that door, since no one was home the next day, I called his phone many times, he did not answer and he told me that his truck had been stolen and that he had no possibility of coming with put up my garage door. Sunday passed. I waited on Monday, Tuesday, I contacted them, upset again, yelling at me, I had to file a police report and today, Thursday, they promised that they would come in the morning. I called them this afternoon and what was my surprise when they told me that they were not going to come. I wasn't going to do it and I had to wait for my money. If I wanted it for a month or more, it's a very irresponsible company. They try to scare customers away from complaining. I really wouldn't trust a company that threatens its customers. They get upset because they yell on the phone and threaten to call their lawyers if they continue to bother them and they practically try to tell me that they are not going to return my money. I really suggest that you do not trust such people, they are irresponsible and arrogant, to which I suggested that I would go to the door since I already had a check that covered the value of the garage door, and he said no, he did not have it. and that he was not going to give it to me because if I wanted to wait a month, seven days or even a year for my money to be returned to me, I would have to wait, really try to avoid construction companies like this since they are going to have a bad taste in their mouth. Now I have to buy my garage door myself and try to get my money back.

The cables on my garage door jumped off the reels so that the door wouldn't close. I called at 8am…read moreand the repair was finished, same day, by 3:30pm. Unfortunately we had a prior appointment and so couldn't be there, but "no problem". Chris not only repaired the problem, but lubed various parts of the door, slightly adjusted the torsion spring, and even cleaned the photo sensors. The door is so quiet and smooth now! The price was very reasonable. Chris went into my address book as "The Garage Door Guy"!

Outstanding service in a time when service providers are always trying to sell you more than you…read moreneed. All he did was show up, fix the garage door back to fully functional in short order, charged me a reasonable fee, thanked me and left. Incredible professionalism. Needed a broken spring replaced and replaced the cables.

He was on time and his price was very reasonable. A breath of fresh air from the franchise…read moreoutfits. I would totally recommend him. I really enjoy helping the independent and local companies. He did more than what I asked him to do! No waste of time. He knew what he was doing! Very experienced!

Excellent service!!! They picked up our door for free, and took away our old door. Installed our…read morenew door super fast!!!!! Great people, super informative!!! And very friendly. Definitely recommend them for your garage door needs. And they give a warranty on service.

A small locally owned business that has reasonable prices, and quick and honest service.read more

If you need a . New Garage door, don't go there. They"ll take your hard earned money and tell you…read morewhat you want to hear and then the day comes to get your door and no one shows. It's been six months and we told them we want our money back Or I will call my attorney. I gave him 2,000 and not heard a thing! I found out my friend gave him 10,000 for new doors and so did many others! Can't trust the secretary's either . He can come out and fix things to get a little money but don't pay shit until the job is done!

Had a garage door disaster on my hands--springs were shot, one of the tracks was rusted out, and…read morethe door was sagging while open. My wife accidentally backed into it with the roof rack, bending it like crazy. I was dreading the repair bill, thinking it would run at least a grand, but I gave Guse-Hahn a call, and I'm so glad I did. They had a tech out ahead of schedule within 24 hours, and Casey had everything diagnosed and fixed in under 45 minutes. Super professional, explained everything clearly, and completely took the stress off my plate. The total was just $240, which was way more reasonable than I expected. If you're debating whether to call a pro, trust me--just do it. These guys are fast, honest, and know their stuff. Highly recommend and will absolutely use them again.

They do not return calls. Purchased 3 doors and new openers 4 years ago . REQUESTED service…read moreappointment 3 weeks ago they called after 3 weeks and left message saying to call 800 number, I should be able to fix problem myself. I had already tried that before calling them. I will not use then again and I do not recommend them. I have tried calling several more times and no one answers the phone.