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    Warehouse Market

    1.0 (1 review)
    Closed 7:00 am - 11:00 pm

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    12 years ago

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    Walmart Supercenter

    Walmart Supercenter

    2.8(15 reviews)
    5.6 mi
    $$

    The biggest improvement would be answering the phone l. I had to call 14 times to get a question…read moreanswered. One person answered but didn't know how to transfer. Called every dept including HR and nothing. Finally someone answered and said hello and set the phone down to have a conversation. I see why you have a 2,star rating. Thanks for wasting an hour of my day yo ask a basic question. Your store is a joke. I will be calling to speak to the store director. Absolutely disgusting customer service

    You have to really watch the checkout staff. They charge you for multiple items when you only have…read moreone on the belt. They are rough on flower bouquets. I have had multiple stems broken at checkout when they were not damaged before handing them to the staff. Tonight they only gave me a partial receipt. 71 out of 99 line items and the remainder were left off. When I called customer service, the only answer was to come back and get another receipt. I talked to the store manager, Lizzy, and was told I was being rude and shouting! I had her on my speaker so I could adjust the volume so I could hear her. I was not shouting. I am 73 years old, handicapped, hard of hearing, and living on a fixed income! I cannot afford to be driving around back and forth to this store wasting my expensive gas because the checker messed up my receipt. She should have looked at it and realized it was not complete! If anyone was not being understanding it was the manager! She needs to be coached to be a better listener and to respond with empathy! Very bad customer service for sure! Neither customer service nor the manager even bothered to apologize for the inconvenience of their error!

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