Charged triple the cost of the part needed. This is gouging at the highest level. Thanks for…read moreripping off my kid.

Fast and friendly service for very reasonable prices! Will be returning for future serviceread more

Where can I begin to compliment the service I received at this establishment? From beginning to…read moreend, the entire process was explained to me in terms I could understand. Keith and John were both professional and approachable with calls or questions. The repair of the tailgate of my Bronco was flawless. It was as if the damage never occurred. When I got the car back, it was wayyyyyy cleaner than when I brought it in. These folks are the real deal in car body repair. The price was more than fair. This place ROCKS!!

Very polite, easy to work with, awesome finished product. I backed into a stop sign and had to get…read morequite a bit of repair done (eeek). The staff was very polite and up front. They are busy (which is a sign of great work or people wouldn't keep going there) my suv was drivable so that was no problem, it was only 10 days and then they fixed it quickly and the finished product was like nothing had ever happened. Like a said impeccable work.

My 1995 Z28 was fitted with a shift kit. It was close to undriveable. I spoke to Chad on the…read morephone. Don't know if it was arrogance or confidence but he said he could fix it. He said he had done "thousands." So I decided to give him a shot. It took awhile, but when he called and said it was ready he insisted I give it a test run. And it was unbelievable. Shifting is smooth, fast, quiet. The car is an absolute joy to drive. The cost was consistent with the estimate even though he found an issue that caused the check engine light to stay on. No one else could figure it out but he fixed it and the cost was still within the estimate. I have nothing but praise for this place. Thank you ten times over.

I would not recommend this repair shop. Our vehicle sat on the lot for three weeks, and every week…read morewe were told we'd receive a quote the next day. That call never came. We were eventually told the truck had been put on the lift and that the transmission needed to be replaced. We mentioned that we believed the transmission might simply have been overfilled with fluid, but that possibility was dismissed without being checked. We had the truck towed to another repair shop, where they found the transmission had simply been overfilled with fluid. Nothing else needed to be repaired. To make matters worse, we were charged a diagnostic fee. If a proper diagnostic had actually been performed, it should have identified the real issue instead of incorrectly recommending a full transmission replacement. Based on our experience, this shop appears to take on more vehicles than it can reasonably handle and doesn't provide customers with a realistic timeline or explain how many vehicles are ahead of theirs. While we were there, we saw several customers decide to have their vehicles towed elsewhere rather than continue waiting. Overall, our experience was frustrating. We found the communication poor, the diagnosis inaccurate, and the service unprofessional. Unfortunately, we cannot recommend this shop. STAY AWAY!!

I discovered Don's TBS after I had gotten the screw job from Monro's on a fan belt and pulley…read morereplacement job. Don's TBS had looked under my hood and quickly deduced my problem. Impressed with the service, I go back to Don's TBS because of the following: - Friendly atmosphere - Thorough, Speedy service - Competitive rates compared to other shops To end, if you're in Warren and want your car repaired the right way. Go to Don's TBS.

Very friendly service people, kept me informed about the repairs, helped me navigate the repair…read moreinsurance confusion, did a great job on the repair. Highly recommend their services. When I am looking for another vehicle it will definitely be the place I am going to. Everyone I encountered there was awesome

I negotiated in good faith, provided everything Zook Motors asked for, and believed we had a deal…read more I had my lender working directly with the dealership for two days and available whenever they needed. Then the communication completely changed. Every time I called, I was told the sales managers were "in meetings" and unavailable. Instead of being upfront with me, I kept getting the same response while I waited for updates. Eventually, they called to tell me they had sold the vehicle to someone else. If they had decided to move in another direction, I wish they had simply been honest instead of wasting my time and my lender's time. No integrity.

I was on vacation with my husband and our 2023 Tahoe broke down. Despite no openings for several…read moredays, they worked us into their schedule. Part was back ordered so they gave us a few loaner. More importantly they coordinated with GM to get us a long term rental back home as part wasn't available. This dealership coordinated with GM to get our vehicle back to us (11 hours away). They also followed up to make sure we got our truck back. You don't see this type of customer service anymore. Highly recommend this dealership

Awesome customer service, Tim was great! I was in a pinch and needed a battery. They got me in and…read moreback on the road in no time!

Wow y'all! Luke Rutsky is one of a kind! Him and his trusty sidekick worked on my 1998 Lexus and in…read more2 days had the timing belt, the flex pipe and rotors and brakes done! While 4 other mechanics in Warren charged me $1,000 each time and never fixed my car. Luke really knows what he is doing and cares about doing it well! And his prices couldn't be more fair!

Pleasant and professional customer service. Two new tires installed on my 23 year old Honda…read moreVTX1800 Retro. I cannot say enough about Slagles!