Great Company. I approached this Estate Agency for advice on…read moremy rental properties. I had the pleasure of speaking to Lisa from the Letting Service team, despite the fact that they were not managing my properties Lisa was more than willing to give me clear, jargon free, up to date advice on the regulations and legislation. Lisa also kindly shared with me the many common pit falls for Landlords !! My experience led me to recommending Copelands to a number of friends who now use Copelands Letting Service and as a result of their feedback and my experience with the team I have now made the decision to use the letting service. Great service - well done Copelands - keep up the good work !! Lynda (Bolton)

The worst company i have ever dealt with!!! We rented a house for 2 and half years from this…read morecompany and had to paint the house from head to toe due to the scuff marks and filling wholes where previous pictures had been nailed to the wall which might i add were filled with orange paint on cream walls. To add this into the picture every window area was full off green mould (despite cleaners who apparently cleaned it) and left an awful stench in the house. We had to replace the letter box as there was none on it and the fire place as it had been stood on and chipped. Not only that we also had to pay a garden to come and cut the over grown grass (knee length) and get rid off moss and rotten leaves that had piled up in the garden. The fences were damaged and broken and general maintenance of the house (Despite having the cleaning company which they use and check the house with come back TWICE) was a disgrace. However we just wanted to move in and get settled!. Through out the lease this company checked our home as standard procedure but on time and dates in which wasnt agreed. Not helpful when you work ful time and cant get anyone to meet them however the house/gardens was signed off to be clean and tidy and up to there standards every trip they had made. When my partner and I decided to leave to buy our own house we informed the company of this and gave them an estimated date of leave. In the process the company did agree to let us leave 19 days early however we were charged advertising fee of £60 along with check out fees (which they don't tell you about until leaving) in which they send you a letter through the post to tell you of this. Not only are they wishing to charge us these ridiculous fees but also after re painting the house AGAIN for the next tenants they have now agreed to move the tenant in on Monday which was never discussed between ourselves and also finding minor faults like weeds in between tiles of the garden and charging us for this and grass in which isn't long in the slightest. Can i add the grass had been cut just a week before so you can imagine the length it had grown in a week- Not much!!! With regards to a friendly and helpful service after signing the documents to the house the staff attitudes soon changed. I have never dealt with so many rude, UN helpful staff in my years. Lisa in particular! What an absolute disgraceful company i have had to deal with. I have never felt so stressed in my entire life which i do not appreciate as i am 7 months pregnant and they continue to hassle us. As a professional company would ring on a number and leave a message this company decide to call us none stop on private numbers leaving no message to call them back- Sums them up i suppose! For anyone looking to rent PLEASE AVOID THIS COMPANY AT ALL COST as they rent their houses cheap however you will soon get stung at the end of it. Unlucky for us we were well aware of there antics as we were told by both our neighbours at the time but unfortunately it was too late. There is plenty more to this story however i am that worked up at their lack of co operation and the fact they are robbing us of our own money after leaving the house in a far better condition than we found it!!!!!!!!!! AVOID AVOID AVOID!!!!

The company provided me with what they termed "an alternative to financing energy services…read moreupgrades". In real terms, they provided me with an off balance sheet alternative, whereby they design, construct, finance, and maintain the entire upgrade project, and we paid nothing for the project to be completed. Everything paid for through the energy savings achieved. Brilliant! Would I use them again? Definately!

I contacted Mike via the website to see if he could PAT test a couple of appliances for. Fantastic…read moretimely communication, turned up at the agreed time and very kindly fitted in our PAT testing at last minute. Very professional, friendly and competent! A pleasure to deal with. Excellence service from Mike and we would highly recommend him.

Looking at other reviews of the other estate agents in my area it is clear to me very few of them…read moreare any good! Gascoigne Halman in Sale could not do enough to help me. The staff know what they are talking about and could not do enough to help me and my family. In the process of selling I spoke to many other estate agents in the area and had mixed experiences with all of them. I dealt with James from start to finish, he always kept me informed of any progress, chased up our buyer and found me the house we are living in now! He made my transaction happen and I cant thank him enough. Out of all the estate agent's I have met James is the only one who was qualified in this field and it shows... I would recommend them to my best friend!

We have now used this Company three time from our House warming Party to Our Sons 21st Birthday and…read morehave been nothing but impressed. On time in Budget and oh! So Helpful polite and great choices. Highly recommended.

i used this company last year for a birthday party. they were very professional, they helped me…read morewith everything form the marquee to the amount of glasses we would need. they were on time to put up the marquee and get everything up ready for us. they do everything that you would need for a party

Having recently moved out of the 1-bedroom flat on Manchester Road, currently advertised on Zoopla,…read moreI feel it is important to share my experience for the benefit of prospective tenants. The main issue throughout my tenancy was persistent damp, mould and excessive humidity. These problems were reported repeatedly over more than 2.5 years. Whilst remedial works were eventually carried out, including replacing a bathroom extractor fan that had been venting moisture into the property rather than outside, and adding ventilation vents to the living room and bedroom, the underlying issue was never fully resolved. Both the landlord and letting agency were aware that these measures would improve the situation but not eliminate it. The extent of the problem was demonstrated by the original blinds in both the living room and bedroom becoming covered in black mould spots. After several months, they were replaced with plastic blinds to prevent the humidity damaging them again. Even after the works, I still had to keep windows open regularly and run a dehumidifier almost constantly, often removing around 2 litres of water from the air every day. The flat, located within an old Victorian building with very high ceilings, was also difficult and expensive to heat, often feeling cold and damp even during milder weather. Despite being a low-maintenance tenant who paid rent on time and looked after the property, I was extremely disappointed by the end-of-tenancy process. Before check-out, I thoroughly cleaned the flat, including hiring a Rug Doctor to clean the carpets. Nevertheless, £92 was deducted from my deposit for "light cleaning and mould removal". The photographs provided by the agency showed only minor traces of dirt that could easily have been wiped away and did not, in my view, justify a professional cleaning charge. Given the long-standing and documented mould issues, I found the mould removal charge particularly unreasonable. Communication was also poor, especially from Jodie, property manager. I had to chase multiple times for the check-out report, which was only provided 12 days after I returned the keys, delaying the return of my deposit. My concerns were only addressed after escalating the matter to senior management. Overall, after years of dealing with damp, mould, humidity and a cold property, I feel very let down by the way the tenancy was concluded. Based on my experience, I would not recommend this property or the agency managing it.

What a great company, it is such a refreshing change to find an efficient, friendly company,…read moreespecially when it comes to dealing with property. I was looking to rent my property and contacted the We Let team via Facebook. Wayne who I dealt with was both efficient, professional and not at all pushy. When he visited me, he arrived on time, was smart and very presentable, spent time discussing the options, took a genuine interest in the property and left me all the details I required. I would recommend this company if you are looking to rent out your property or rent a new pad in the city centre.

Josh and Calum from AGG did extensive work on our house, July 2024. (guttering, drainpipes,…read morewindows.) The pair worked hard, and the work was thorough. Their communication with my wife and I was excellent: they kept us informed re progress every step of the way, and collaborated whenever necessary. They also posted us photos of the finished work. We are very pleased, and would recommend AGG to you.

Having used Allerton is the past, I decided to get a quote from them for my new home, alongside 5…read moreof the highest rated companies in the Northwest. In total, I secured x6 quotes. I was shocked at Allerton's price, which was completely ridiculous. They were at least £5,000 more than four of the companies, who all priced roughly the same, even out-pricing Everest, which shocked me. They come out at almost £8,000 more than the others for replacing all the windows and doors. Based on these prices, I decided not to go ahead with them, as I don't think they can justify their prices, regardless how good they claim to be. They use Rehau windows, which a lot of companies use, so the only thing they can use for price justification, is their quality of installation.

I used the plumb centre when I had my fire fitted. They were…read moregreat. They offer great customer service and were very patient with me. I was very impressed.