Usually the customer service is spot on, however today was nothing close to acceptable. When I…read morewent in there were three individuals behind the register, after standing in line two cashiers walked away and never returned. I had to wait one cashier from the other line to finish with her customer before being serviced.

They never call you back. They say they will waited for months. Called and was told ," Your on our…read morelist ." Never called. Heard they were the best well they may fix boats well but I will never know. Cause they never called back.

I have been a customer at Danny's for more than 20 years. I recently purchased 2 new motors and…read moreencountered a few problems with the "multi-function gauges." Danny's service AFTER THE SALE GREATLY EXCEEDED my expectations!! If service and customer appreciation is important to you, use this dealer!! Thanks Again Danny's! Ben Shamburger ​

Zero stars not an option.........I was going to repower my boat. They told me they could do it in 3…read moreweeks. they claimed to have the motor in stock. 5 weeks later they said they just received the motor that they said they had in stock..... after 7 weeks the boat was still sitting in their yard. no work was started. When inquiring about why they haven't started and a time frame for finishing I was told they don't need my business, and I should go somewhere else.

Service is terrific. They have what I need for my older MacGregor 26S and plenty of advice beside…read more Every interaction has been excellent.

Bacons is such a great local resource for sailors. Always helpful staff and incredible deals can be…read morefound here from time to time.

We sailed Ripple around the DelMarVa with Jeff. You will not find a better seamanship instructor on…read morethe Chesapeake Bay. Snack crew

My family and I did the sunset sailing tour with Jeff. We had a lot of fun learning how the sailing…read morerig works and steering the boat. The weather was also gorgeous that day. We would definitely recommend!

Fawcett was my go to marine store. No More. Be very careful what you buy. It is not clear what…read moreis returnable. I made a purchase assuming it would be returnable if not correct. Not the case. Thanks a lot Fawcett. I will not return either. Shop Fawcett - but buy online.

Absolutely horrible. They sold me a used dinghy with the wrong title. After 9 months of hell, I was…read moreable to find the original owner and get the title in my name. I also purchased a new Tohatsu outboard that had a terrible vibration. It took months and countless trips to the shop in order to get them to replace the motor.

Hi thank you, Guys, for helping with my Oder Sunday I had good customer service Sunday I let…read morepeople know to go to West Marnie you guys rock my go-to boat store from now on thank you again Mr. Kevin

Addictive store for your boat supplies. Great for knowledgable staff to get you the right supplies…read morefor the water!

Thought it was my second but it's actually been my 3rd time time stopping here to get my reel…read morespooled with braid and 2 times within a week he's told he doesn't have time to do it and I had to leave it. 1st time there wasn't anyone there qualified enough to do it. Sad part is, the owner is the one that turned me down twice. Pure laziness and I can guarantee you one thing, I rather my boat sink than go there to even buy a plug for it. Absolute laziness. Done with R&D and worst part, I've done business there 15+ years due to being local. Won't see me again!!

If you have a motorboat, a lift and or you fish in the area this is THE place. Honest,…read moreknowledgeable, responsive family-run business that will take care of all your boating needs. Service is both outstanding and reasonably priced. Trust your boat & trailer to R & D Boat supply. Also has nice fishing tackle and boating gear, and of course supplies. And lots of good advice.

Even though WM has transitioned heavily into an expensive clothing store, they are still a good…read moresource for just-in-time boating project needs. Most of the pricing is ridiculously high but to their credit they will price match any item that is for sale and ships by Amazon!

Ok - if West Marine has a bonus program and Jacob doesn't max it out this year - something is…read morewrong. I blew out a Ray Marine drive belt off of Miami last week and found the belt I needed there in Chester (with some help from the West Marine service department). Got in touch with Jacob and he took care of everything in getting it to the Key West store - sent me the UPS tracking number, touched base with them, and followed up. It beat me to Key West. So, I might actually have to tone down my "I hate West Marine" rants. Well done Jacob - we all have a boss, I hope he reads this!