Great service from across the country. They were very helpful with my purchase of an autoharp and…read moreshipping it out to California. They answered all my questions and were very friendly. I just wish I could be there in person to browse what else they have in stock!

Lovely people, lovely instruments. The best place for folk/traditional instruments and musicians in…read moreDC. If you go in, just talk to the guys. They know so much, and love to talk. I guarantee you'll learn something. Also a great place to run into other musicians. They're fair and honest consigners.

what ever happened to neighborhood guitar shops?…read more nothing really, they're still there. you just started going to mars and chuck levin's superstores as soon as you were old enough to drive. wandering the aisles of shiny guitars with glossy five-figure price tags and salesmen working for commission slowly degraded your music store experience to only a fragment of a step above buying new socks at walmart. but that neighborhood guitar shop is still there, even though you stopped going. and that crusty old dude who convinced you to drop your lawn-mowing money on a beat up fender, told you the secret about how it will always sound better than that shiny factory-fresh one at the superstore, and gave you your first few lessons, pretenting to believe you when you said you practiced your arpeggios; well, he's still there too. chances are you're not going to find exactly what you came in looking for, but shops like this are the only place you'll get what you really need, even some kid looking at what you asked for and says "ugh, you don't want one of those, here, try this, it's cheaper and i like it better..."

I just purchased a guitar from Jerry's Music and I'm in California. Jerry really knows his stuff…read more He has a music degree in guitar. He really knows all types of guitars. His prices are much more competitive than the Big Box music stores and the service is much better. Honestly, I'm going to refer my West Coast friends to Jerry's.

Wonderful. We were attended to by Iris who helped my daughter select her first 1/2 violin. She fell…read morein love with it instantly. Great customer service with useful recommendations. The rent to own program is better than purchasing a violin for us , due to the fact that my daughter may quickly outgrow the half violin and need the adult size sooner than we think. The store offers everything you need to play your instrument, along with a great selection of beginner books. What I appreciated the most was the thorough Q&A provided by Iris.

This knowledgeable staff set me up with my first violin, bow and case. They demonstrated how to…read more handle and care for the instrument. I was pleased with their professional yet patient manner. Nice place, nice people.

The ol' SV1 has some miles on her, but is playing very well after her most recent tune-up from…read moreProtech. This is my main ax. Currently, I have the joy of working with the Gospel Choir at the U.S.N.A. Needless to say, my gear has to work. Everything has to be excellent 100% of the time - that's the vibe there. So, when my keys needed repair, it had to get done quickly & correctly. Only the piano sound was working, and if you know anything about the SV1, you know you get it for the Rhodes and Wurli patches (which simply weren't working). Protech was the only licensed Korg repair shop in the area, so it was an easy choice regarding where to take the instrument. They charge a reasonable $75 diagnosis fee upfront, and then inform you as to the problem and a quote to perform the repairs. I'm always leery of timeframes with shops, but these gents were timely. It was about two week, and an additional $144 ($219 total), which is very reasonable. It's worth noting that their work does come with a 30 day guarantee. I did have to utilize this fact, as the SV1 needed a second round of love to get her back to new. They honored the agreement, and did the work at no additional charge. Protech is good enough for me and the US Navy - you can feel confident in taking your gear to them.

I took my Sony CD player in for repair. I was unable to remove the 275 CDs because the unit was…read moreinoperative. When I got the unit back, 7 CDs were missing. I spoke with 3 reps about the matter & Bob was the most obstinate, aggressive person in the trio. I'm a 74 year old military veteran with much better things to do than accuse folks over 7 CDs, in hopes of being reimbursed. Of the over 275 CDs in the unit, most are artists of color. All 7 of the missing CDs were by white artists, just a coincidence I suppose. The tech I dealt with when I picked the unit up was inhospitable. Never told me he had put the box he had placed my CDs in over by the exit. Never returning there & never suggesting them to anyone else.

Came in for some feedback/guidance on brand new acoustic guitar that was buzzing. Daniel was…read morethorough in his assessment and recommended that I send the guitar back to Sweetwater for a replacement and/or a Plek service, which I'm now doing. He advised to push back on Sweetwater to discount the Plek, which I did, and they're waving the costly fee entirely. I also brought by an old guitar that a different Luthier told me needed a neck reset (for $650). After assessing, Daniel noted that a neck reset wasn't necessary and a tune-up would correct some of the minor issues, which I'll get done in the coming months. I'm fairly inexperienced with guitars and honest, knowledgeable guidance from an experienced Luthier like Daniel is greatly appreciated. I'm confident that he'll do a great job when I bring my guitar back soon.

Amazing luthier and musical tech! I was severely let down by others but this place is by far the…read morebest place to get your instrument set up. He is extremely knowledgeable and skilled. I will never trust anyone else again. He has a nice little shop where you can order gear, customize equipment and get great advice from someone with great hands, eyes and ears! Truly an exceptional find in the area. Worth driving to and avoiding the chain stores for a personal touch! Surprisingly competitive priced with the chain stores too! This place is awesome!

Potter Violins is the best string shop in the country!! They are very knowledgeable on their fleet…read moreof fine instruments and provide excellent service.

This is purely for customer service since I'm still looking for my unicorn viola bow. I want to…read moregive a shout out to Yan who helped me test several bows. He was super friendly, knowledgeable, and most importantly patient as he took the time to help me try out bows in several price ranges. I now have a better sense of what I'm looking for as my search continues. I'll definitely be checking in with them periodically to see if and when they get new inventory. Thank you, Yan!

I've been taking guitar lessons with Just Rock in their New York Studio location for the past 3…read moremonths. Everything about the program is great! My instructor is very easy to understand, and I believe that I've really improved on my near non-existent guitar skills. Instead of just strumming aimlessly like I used to, I know how to play a few songs, chords, and have even started to write my own songs! Thanks Just Rock

I've watched this company grow from 3 students to 50 over a three year span and am beyond excited…read moreto see where it will go from here! This is an awesome company with a owner who cares about her students and has a heart of Gold truly! Just Rock, Rocks!!! Congrats on your success!!!

I was pleased that the store reached back to explain what happened and that it was an employee lack…read moreof knowledge. We will use them to service the violin we purchased from another vendor.