Customer service and value highlight our experience. The website was easy to navigate, as were the…read morethe waivers. Nick was friendly, responsive and easy going. We rented a tritoon that was in great condition, easy to drive abd comfortable. 10 out of 10. We will definitely rent again.

We had a great time renting a tritoon from Nick and his crew! Easy online reservation, met us on…read moretime to complete our paperwork and then met us at the dock to get going. Showed us non-boaters the ropes to get us started and met us back at the marina to fill up before returning the boat. Highly recommend them!!! Thanks for a great time! 5 stars for sure!!

New ownership ship since last fall. The new owners have cleaned the place up and brought a new…read moreattitude towards this long-standing Sea Doo franchise. Same service manager and when under pressure he got a little arrogant/take it or leave it type attitude/uncooperative. However they did fix our bike when no one else could and we appreciate that I'm glad we paid the $400. That said I know a lot of people have boycotted this place for many years but with the new ownership it's worth a second look. The sign in the service department, that I don't agree with, is still up "we work on the merchandise we sell first and everybody else goes to the end of the line"

Love love love dick lanes! Got my commander 1000 from this. I have never been happier with the…read morecustomer service , the people that work there truly care about you when you buy from them. They stand to there word. We actually just bought new tires from them for it and will be going through them for all of the work on it. I really appreciate you dick lanes for taking care of us!

When this WAS "Bob's Serenity Point" it was a great place, great owners, very kind and friendly…read more The new owner is unfriendly and unprofessional when it comes to boat rentals and the use of the dock. If you want to rent a boat from friendly And professional staff, I strongly recommend Sail Grand. If you want to use someone's dock that is kid friendly, I suggest Lee's Resort. Additionally, the prices at Serenity Point are outrageous.

Had a blast! We stopped to get gas and they had a dock to jump off of! They had trampolines to jump…read morein the water, blow up animals to float on, etc. Also, they have a small store with candy, snacks, alcohol, and soda. The restroom is cute & they even have spray deodorant, hair spray, feminine products, etc. This seems small but it's a nice privilege so your boating adventure can last longer!! The staff is super friendly & helpful. We would hands down come back again!

I recently bought 2 used Jet skis. Adam was very good at setting expectations and then meeting…read morethem. I found him to be professional and responsive.

From the owner: NWA’S #1 Personal Watercraft/Jet-Ski repair shop Since 2005…read more Categorized under Boat Repairs. Our records show it was established in 2005 and incorporated in Arkansas. Current estimates show this company has an annual revenue of less than $500,000 and employs a staff of approximately 1 to 4.

Just dealt with the ownership today on a special situation we ran into and they couldn't have been…read moremore accommodating- type of people you want to do business with!

We had a very disappointing experience with Duck Creek Boat Club & Rentals in Afton, OK…read more We rented a tritoon for an 8-hour rental, picking it up at 10:00 a.m. During the entire day, we only operated the boat for about an hour. Almost immediately, we noticed the boat wasn't running properly. It struggled to pick up speed, would lose power intermittently, and then surge again. Since we were spending the day with family, we anchored in a cove for approximately four hours. Around 4:00 p.m., while heading back to Duck Creek, we hadn't even made it out to the main channel when the boat suddenly lost all power. My husband got into the water to inspect the motor and discovered the propeller was completely missing. Thankfully, we had family nearby with another boat who were able to tie up to us and keep us from drifting into the rocks while we waited for maintenance. Had they not been there, the situation could have resulted in significant damage to the boat or, more importantly, a dangerous situation for everyone on board. When the maintenance employee arrived, he said he would replace the propeller. We noticed the replacement was a composite (plastic) propeller rather than metal. He explained that they use composite propellers because they're less expensive to replace--about $400--and even commented that he "does this all the time." That statement was alarming. A propeller coming off should not be considered a routine occurrence on a rental boat. Given that the boat had performance issues from the moment we left the dock, we believe there may have been a pre-existing problem with the propeller or lower unit. Despite that, we were charged the full 8-hour rental plus an additional $400 for the missing propeller. We felt we were treated as though we had done something wrong, even though we barely operated the boat. There was no acknowledgment of the boat's performance issues or the safety risk we experienced. Instead of receiving any consideration for the breakdown, we were billed in full. We will not rent from Duck Creek Boat Club & Rentals again. If you're considering renting here, inspect the propeller carefully before leaving the dock and pay close attention to how the boat is performing. Our experience left us questioning both the maintenance of the equipment and how customers are treated when equipment fails.

Sail Grand gave me a tow and a jumpstart for a jetski I rented from a different company that was…read moreoverstaffed and undertrained. Max was reassuringly competent and invaluable in aiding us. He went above and beyond to make sure we were safe and able to have a fun time.

We rented a tritoon for 12 people one day, and did parasailing for 9 people another. Excellent…read morecustomer service, very accommodating for our large group, great local family-run business! Our 5 year old who was parasailing said "BEST DAY EVER!!!" Thanks for making a great family reunion weekend for all ages.

Just want to give a shout out to Holiday Island, Marina and their staff. Kolin(the main person…read moreI've worked with)is always more than accommodating and friendly. They have a little general store inside with food, drink,lake attire etc.. tagging pictures definitely would recommend

We spent the day at Holiday Island Marina to ride the jet ski. SO MUCH FUN! I love jet ski as does…read moremy family (ages 16-22) that all enjoyed it. The gas was a bit expensive but other than that, it was awesome. The guys that worked there on Sunday July 8 were great. They were friendly, fun, and so welcoming. Would definitely come back!

After three reschedules by the company we finally got to take our cruise. They said it was due to…read morehigh water. Initially I believe then, but if you can go out, which they were, the water level doesn't go up and down so that does not make sense. There were probably a dozen people on the cruise. The captain, hostess and food service workers were very nice!! The boat doesn't go fast and we didn't go far. It was awesome seeing the boats that came up and honked at us and waved. This is quite an asset and could really be utilized but an hour and a half slow boat ride, selling us individual serve wine, either Jack Black or Fireball mini bottles. This boat was previously the CHEROKEE Queen. I don't like the name change. The seating was tables and not super comfy. The few food and drink offerings they had were interesting meaning slim pickings. The boat seemed clean except the overwhelming amount of spider webs. They were everywhere and especially on the tables. What could they do better? Serve meals, do mystery cruises where a mystery takes place and people have parts and you work together to solve it, do wine tasting uses, just give us more to do on board. It was fun and we enjoyed it but there isn't enough to bring us back.

We LOVE the big ole paddlewheeler! The people running it are so friendly. It's a great thing for…read morekids! Already been on it acouple times and plan on it again this fall as the leaves change!! This is America's history!!