They pick the phone up a few seconds after it rings - Great service, water and reasonable prices…read more I have been a customer here after the disaster post merger of Primo water (which was the Costco partner). No reason to look elsewhere for me.

Very professional and friendly. I didn't read the website throughly and realized this wasn't spring…read morewater but filtered water. It had an after taste when not mixed with other fluids and it was too much for me. Very professional though.

Joey is awesome! I highly recommend The Plumbing Detective. He was prompt to responding to my…read moremessages, very reasonably priced, efficient with his work and he even was able to help me the next day. Everything I needed done on my list from inspection was done in 2 hours. He was on time and didn't give me a window of arrival, instead he told me the time and was there at it. Like I said, I highly recommend.

Great work! Very friendly. Great prices. Speedy turnaround…read more I would definitely hire him again!

They have discontinued there best water. now forcing primo brands down our throats, literally…read more Primo has fully dismantled deep rock water and they don't even care. They randomly cut off the our service and drop off what ever they want, not even telling you they are discontinuing your water. I would of bought a 100 bottles before being forced to drink there bleach water

The customer service here is absolutely terrible. It felt like the staff lacked even the most basic…read morecommunication or customer service skills. I won't be returning--I'd rather head to the mountains and bottle my own water than shop here again.

I'm updating my review as the water system that The Water Spot installed in my home has caused…read morethree leaks in ten months, two of which have occurred in the last month causing over $4,000 in damage. The issues that we have with this company fall into two broad categories. 1. Inadequate installation. The company installed our system in a service room in the basement, attaching a draining line to a drainage system in the floor. However, the line was not secured properly and had broken free three times, causing leaks. 2. Poor customer service. I've attempted to call this company three times to discuss our issue. I've left three messages over a week and have not received a callback. After reading another review on google, I am not alone in noticing the poor customer service with this company. Unfortunately, if I don't receive a call back, I will take my concerns to the Better Business Bureau. Shortly after installation, we wrote a very positive review of this company. We felt comfortable doing this because the installation was quick, the price seemed fair, and the water in our home improved dramatically. Now, after three leaks and significant financial expenditure, the first two positive aspects no longer apply -- poor installation lead to leaks and any money we saved will now be spent on repairs. Lastly, the company offers discounts for very positive review. Since we were happy with the initial service, we didn't have a problem writing a positive review. However, this should call into question any positive review of the company. Steer clear of this company. Go with a bigger, more reputable company that will address issues and actually call customers back.

We were approached by Ben Brigham in July 2019 and after he conducted tests on our water and went…read morethrough his sales pitch we decided to purchase a unit. We were initially pleased with his presentation, installation and his follow ups. In November 2019 l awoke to a strange noise coming from the unit. I went to explore the sound and I found the unit spewing a large amount of water onto the floor. I have tried to contact him numerous times, leaving messages and have yet to have him respond. Very frustrating!!! I was forced to hire another company who informed me that they were very familiar with Ben and relayed some very shocking information about his practices. In addition the new contractor was very quick to point out several installation errors that was made. I conducted research before hand an according to the Better Business Bureau his has an A+ rating. According to the Colorado Secretary of State, the business (The Water Spot LLC) status is "Delinquent."

I have done business with Joe and Nick at High Plains Water Solutions for over a decade and I would…read morehighly recommend them for your water needs. They have solved all my water issues by knowing exactly what was needed and installed a great system that has kept things running perfectly with regular maintenance and filter changes. The customer service is by far the best. They have been most accommodating with scheduling and are friendly, courteous and respectful of the property.

I can't say good enough about High Plains Water Solutions. We just installed a new well at our home…read morein Yoder, Co. The iron content was so bad it was clogging every filter we own, making every sink, toilet, shower, and clothes orange. Our animals didn't even want to drink our water. I made a call and Nic came out that day to test our water. They scent a estimate the same day with suggestions on what they thought we needed, no pressure, just information and great prices. Nic was there a week later installing an Iron filter that has done its job and more in less then 24 hours! I am so incredibly happy with their service, knowledge, and help! I can actually feel good about running water in our home now. Thank you guys!