I contacted this company to clean the gutters at the back of my house & Sandtex (supplied) the gable end of my house. Not a huge job - but if he preferred not to do it, I'd rather he had said. Said he would come the following week - but it rained all week, so being reasonable, we did not expect him. But he did not phone us. The next week I phoned him & said that I understood that he probably had a backlog, and he said that he would do it the following week. That week - heard nothing by Thursday, so I phoned him & he said that it was about a "2 hour job" & he would be there tomorrow (Friday) & that he would phone me. The next day I had not heard from him by 11.45, so I phoned him. He denied saying that he had said he would phone me & said that he had asked me to phone
him !! Then he said he would be there by 2 p.m. The yard at the back had been cleared of obstacles to make it easy for him. He did not arrive & has not phoned. We are in our mid 70's & tend to look after our workmen, supplying drinks & snacks & a few extra £'s on top if the job is done well..... so his loss. read more