Jesse DeJacimo was phenomenal. He kept us up to date on our loan process. During the last week we had a little hiccup and he kicked it up a couple notches and went above and beyond what was needed to close. I recommend Jesse for all your loan needs. I look back at the whole process and he honestly treats you like family. We highly suggest him as your loan officer. Thank you from the bottom of our hearts Jesse!!! read more

Jesse and Waterstone Mortagage were fantastic to work with. Jesse and his team were able to help me purchase my first property, a 4 unit building that became my primary residence until we were able to purchase my second property as my primary residence. If I have the chance, I would work Jesse again hands down! read more

Waterstone was the only company that would finance a manufacturer home on a private lot for me. My loan originator Sara was just awesome. Helped me from day one and always had time to talk read more

STAY AWAY! I should have ran when the best rate they could give me was almost a full point higher then everyone else. But no my realtor said they are his go to. Well they would be mine too if I partnered up with them. Jesse is a low life liar. He will have you paying more than anyone around. read more

I have used Waterstone Mortgage for three homes that I have purchased and I am very pleased with their professionalism and great customer service. Jesse and the whole staff are personable and great to work with, as they treat you like a customer for life and not a customer for now. Any questions that I have are welcomed and answered knowledgeably and in a way that I can understand the process. As stressful as home buying can be, Waterstone Mortgage has made it much more understandable, enjoyable, and convenient in so many ways. I have and will continue to recommend them to family and friends! read more

This is a fantastic lender to go with! Especially if you are a new home owner. Jon Rishel... great guy! Explains every detail and has an answer for everything. Jon did everything possible to help me get the best rate and worked with me on closing costs. If you're looking for a professional and knowledgeable loan originator check them out. read more

Jesse and John and everyone else that was on my team were fantastic with helping get approved for my loan for my new house! They went above and beyond to make everything happen quickly and efficiently!! I would definitely recommend them to my family and friends!! read more

In my experience as being a business owner never have I heard of such a customer service disarray or lack of customer care. While this has not dealt with me directly the person experiencing this cluster of an operation is far to proud to post a negative comment. After months of back and fourth when pre approved for a loan that they were well under is still providing item after item to close on this house after being sent a closed document. I would never recommend Waterstone Mortgage and would especially not recommend the staff of the Warren Ohio branch while there are always 2 sides to every story two of the gentleman (and i use the term loosely) there seem to be the used car salesmen of the mortgage industry the kind that roll the odometer back. There is nothing wrong with being honest and saying you cannot provide a service you are a terrible person when you mess with people lives and hopes. Hopefully this reaches another person who will not use your services I know that I will not and will not recommend you. read more