The sales personnel were helpful and thorough, but I must say I knew the model dishwasher I wanted…read moreso their job was easy. This review focuses on the delivery and installation which was top notch. I cannot say enough good things about the installer, Joe, and his crew of one, Russel. Apparently the cabinet cavity was not perfect but Joe went above and beyond to get the install as perfect as possible given what he was faced with. Count yourself fortunate if Joe is ever assigned as your installer!!!

Powerhouse employee Mac is Done with you once the sale is made. This company has NO Techs and has…read moreNO Interest in you once the check clears. Go to Lou White in Danbury to buy the Same machine. They have great Techs AND they will care when you call.

This countertop fabricator does everything in house, and they are old world craftsmen. Beautiful…read moreshowroom with design help by Brie, great selection of tile, marble, granite and quartz. Meticulous templates, measurements and installation by Tony. Highly recommend. My small job got top attention.

I had such a great experience with Marble and Granite Creations. They are professional, detail…read moreoriented, and very communicative. The showroom had endless options for any vision you might have. The process was seamless and I appreciated that greatly!

These guys are the best. They did a great job helping me get my new Cub Cadet zero turn, had…read moreeverything in stock, and were super friendly and professional. I especially appreciate the work Brad put in getting our mower prepped and loaded, walking me through its features, and making sure I was good to go before I left. 100% recommend them to anyone buying outdoor equipment.

Awesome customer service. Greg was able to get my eBay warranty activated for my lemon Toro mower…read moreand ultimately Briggs Stratton replaced the engine. I also rented a mower which worked great and I was able to return it the next am as a courtesy.

The parts department staff are rude to customers. They don't work with the general public and get…read moreupset if you walk in the door. I had a question about a part I needed. He wouldn't even answer. He cut me off and told me to hire a plumber, and then immediately started helping someone else. He was nasty to the next guy too. This place will be out of business soon.

Knowledge staff,i. If they Don't have an item they will order it if possible, large stock , show…read more rm.

Every time I drive by the store I tell myself I should go in and tell them what a great job they…read moredid in 2003 when we made the old little Cape Cod into the home we wanted. The kitchen was small with a low ceiling and we wanted to use every bit of space for cabinets while also getting in a dishswasher, double wall oven, refrigerator w/draw freezer - and an island where we could work. Big box stores' solutions left unused space between cabinets - no "customizing" standard cabinets. However, Creative had a Canadian supplier who offered standard cabinets easily constructed on site at different widths, depths and beautiful drawers, including large ones in the island where I store large bowls that I use a lot in cooking. There is little sign of wear on the cabinets. We wanted white but not wood that would shrink away from the frame. Our cabinets are made of strong compressed material, shaped to look like framed cabinets and dipped in white coating. Our contractor worked well with Creative. John even came over months later when one of the pantry drawers wouldn't roll out properly. That's been the only problem we've encountered and it was a quick fix. We can't say enough about how helpful, concerned and knowledgeable John was. We had our wish list and Creative made it all happen in a relatively small space. And it's all still looking good and working well in 2024.

John Summers is one of the most skilled kitchen designers I have worked with. He grew up in the…read morebusiness and understands the construction required to make everything work. He is fair, informative and accommodating. I am in the same industry and have worked with MANY designers but John is rare in his knowledge and has worked very hard to earn the respect he rightfully receives.

Seamless. We were told by our contractor to ask for Lisa and…read moreto make an appointment - -great advice. When we arrived for our appointment, Lisa helped narrow our focus when choosing our bathroom fixtures. This was a critical step when navigating the vast selection offered in the showroom. Once she had a good idea of our aesthetic, we were whisked from one end of the store to another to winnow down additional choices. Without this guidance from Lisa, we would have been quite overwhelmed. Plus, we would have wasted LOTS of time. Within 45 minutes, we had chosen our fixtures, picked out a sink and found a perfect replacement for our kitchen faucet. The final item hadn't even been part of our initial objective, but the shopping experience was so well guided that it seemed like the perfect time to check that long ignored task off. Ours was a relatively small order but Lisa treated it as though it was the most important part of her day. She followed up with email links to the products we had ordered and escorted us next door to find a countertop. During that process, Lisa worked seamlessly with the stone fabricator by supplying dimensions and other pertinent specifications. Highly recommended.

Sonia Lopes was our sales person. I cannot say enough good things about her. She was the first…read moreperson who actually took the time to ask us what we wanted to accomplish and take time to look at pictures of our bathroom. No one else took us seriously, or spent the time with us. All of her suggestions were great and fit with exactly what we wanted. It takes time and effort to find what we wanted, and not just sell us the first thing we saw and she was the only one willing to do it.Not only was she nicer than the people in Fairfield her prices were half of the people in Fairfield ( who were more than a bit arrogant).There is no reason for you to have any other bathroom consultant other than Sonia Lopes.

I brought my Cub Cadet mower to Bethel Power Equipment because it would not start. Before leaving…read moreit with them, I opened the ignition area and showed the technician the exact wire that had been chewed by a rodent and explained that I believed this was the cause of the problem. About a week later, I received a call saying the issue was very complex, there was extensive damage, and repairs would cost over $600. I was advised that the mower was not worth fixing and that I should consider buying a new one. I was also charged $150 for diagnosis. I declined the repair, paid the diagnostic fee, and brought the mower home. After inspecting it myself, I simply protected and repaired the damaged wire. The mower started and has been running properly ever since. I was very disappointed with my experience. Based on what I was told, I believe the problem was significantly overstated, and I do not feel the $150 diagnostic charge was justified given that I had already identified and shown the damaged wire. This was my first visit to Bethel Power Equipment, and unfortunately it will be my last.

Bad experience. My Karcher pressure washer had a sticky trigger after about ten hours of usage. I…read moredid a little research to find it was likely an issue with the "unloader valve". I dropped it off, advised the the unloader valve seemed to be faulty as the trigger would not recall leaving the unit on full blast until I turned it off. The kid checking it in, only put my name and number on it, writing nothing else, saying "we'll check it out, we're pro's, we'll get it working. I checked in a few times, finally three weeks later, was advised "the pump is blown". I questioned that, and advised the pump was doing it's job (a little too well) and could not understand what was blown about it. Then was told "these cheap units are not worth fixing". Honda motor, good brand unit.....I told them I'd come pick it up. "Why take it home? it's blown." I brought it home after paying their "diagnostic fee". I started it, the trigger now worked, the pump was strong as always, but the reliable Honda motor now stalled after running for thirty seconds, after each start. I got a new unit at the store and a few weeks took the broken one to a reputable shop in the area with my other power tools for tune ups. They confirmed, the motor was in spec, but found damaged parts that were compromising the continuity of the motor. They asked if I had tried to fix it myself, I advised I only had one professional work on it. They tought it looked like it had been re-assembled with a hammer, rather than wrenches. Scratches, bent parts that were not easily replaced, a couple of seals missing.....WTF. They offered me $50 to keep it for parts and gave me a discount on the servicing of my other gear to assure me power equipment was worth taking to a good shop to keep it running. Done deal.

A great appliance store! Professional and very knowledgeable about the products and installation…read moreprocess. Prices are competitive and the selection is very good. They go out of their wants ensure the customer is satisfied. We have bought a dishwasher and recently a washer and dryer. We are very satisfied with both the salesperson and the installers.

I spoke with Americo on the phone yesterday about the issue. He was knowledgeable and caring…read more Today we went in to see him and found the new refrigerator. I love the expertise of Buzaid's and the local charm. It's a staple I'm proud to be a customer.