Needed an MD safety inspection done and their convenient online scheduling showed they had…read moreavailability the next day. Brought my car in and the inspection was done within an hour with no repairs needed. They are honest to what is required by MD and efficient.

Dan, Jordan and the team at Aspen Hill Exxon always deliver. They have kept me, my wife and 3 kids…read moreon the road for years. New cars, old cars, little issues and big ones they always come through. It is peace of mind that we won't be stuck on the side of the road with the replay service.

I brought a Tesla Model Y to them in order to have a wheel swapped out and have the front end…read moreinspected. Most folks don't know this, but Performance models of these cars blow through suspensions every ~70k miles or so. Precision charged me for the tire swap (move TPS to new wheel and re-mount on the new wheel), but they also charged me an hour of labor to inspect the front end, something that they already had in clear view when on the lift when they were doing the tire work. However, I was fine with it as long as they did a complete job and reported accurate information. I was planning on having them also replace the main front end components anyway, but they will NOT install any parts that they did not get for your car. Even if they are OEM parts from the manufacturer of your car. (Tesla parts are a PITA to get in a timely fashion sometimes, and having to wait for them to arrive is not a great customer service experience... especially when they are OEM parts. I'm assuming it's not just liability, but that Precision wants the markup on the parts over a providing a good customer service experience.) Precision came back and told me there was nothing wrong with the front end of the vehicle. immediately knew that this was impossible. No Tesla Model Y Performance with the original suspension is fine at 85,000 miles. I asked a buddy at a Porsche dealer to look at the front end and ALL FOUR bushing in the front end components were torn. Literally, if the technician from Precision Auto had looked them, it would have been obvious. If the technician missed it, Precision has a serious issue. I did call them. I asked to speak to the manager. The person that called me back sounded awfully young but listened to me vent and indicated he's refund my money for the inspection. (He took my credit card info for the refund, so fingers crossed there.) I'm really sure based on that experience that Precision Auto is not where you want to go if you have a Tesla. I told them exactly what they needed to look for and I've got to wonder if the server desk told the tech anything that I mentioned. (I do have alot of experience working on cars. I just don't want to do it.) At least they did a good job with the tire... -shrug-

I have been a Precision Auto customer for decades, for really my entire lifetime as a driver. Just…read moreabout everyone in my family is a customer as this point, and that includes both sides of a large family. I wish I knew enough about the nuts and bolts to convince you categorically that they are the best, but here's what I can say: I do remember not long ago that they won what I understand to be THE national competition for best auto shop in the country, and I have to imagine that was a pretty big deal for a family-run business. So if you're just looking for people who know what they're doing, well that should be enough right there. I can tell you that they are the type of people who remember your name when you walk in, and that you will most likely have a few laughs while you're there. How often can someone say they have fond memories of getting their car repaired? I can, and I'm smiling right now thinking of how much my Dad loved talking with them about the world, and pretty much everything in it by the time we left... They have guided him and myself over the span of two vehicles each. Come to think of it, that's pretty good for over 30+ years, especially when we're still driving the latter two. Not to mention the first one I bought was, we'll say: not a good year from not a good company. They cut me so much slack, and put in so much extra work on that car for me. The hardest part for them though, had to be convincing me to buy a reliable, maintainable car next time, and convincing my Dad when it was time to let go of the truck he took such good care of for such a long time. In my case, it was a matter of helping me understand which makes and models not only last a long time, but will also save me a bunch of money over time. Such is the case on parts and labor, when the parts are easier to get, and the car is easier to fix, DUH... For my Dad, it was a matter of bedside manner, explaining that we've reached that time when the repairs are going to start costing more than the vehicle is worth. I say all that, because one way to tell whether someone is honest or not, is if you can point to some advice they gave you at the expense of their own profit. In a world where honesty is not a given in any industry, I think those are pretty good examples of where it still exists.

Worst auto repair in the area. Brought my car to repair…read moreonly the brakes, that's all. And then, my car was presenting many issues. They loose a screw so I have to change the suspension and other parts. I took it back and they had the face to tell me that they did it. They adjusted it and magically my car was working right again. (no charged) After that, they told me the car has many other things to fix. And eventually, the car started with other problems. My mechanic came back from his travel, he checked it and so he adjusted and fix all the peaces that they ruined. So disappointed, I ended paying around $900 in that place just to get my car with things it didn't have. Wish there were something to protect people from places like this one.

Very bad experience with this place. They charge so much, so expensive, they try to make you spend…read moremore and more that you really need. I'll never come back to the mechanic shop! Stay away from them. Zero stars!

Perfect Auto Repair & Tires (Calverton,MD)…read more 1 star because I have to give a star but if I had the choice to leave no stars and just a warning. I went there to get two used tires. I was told they were going to put the new tires that I bought from them as my *front 2 tires* When I got home (I live 8 mins away from that place) my dashboard was alerting me that my tire pressure was dropping. I realize my *front passenger tire* air was deflating, it had a nail in it so I went back to address the problem. I was told they didn't have another tire to give me but could give me a discount of $15 and patch the front passenger tire (the tire I bought from them) I then stated I did not pay to get a patched tire (for that I could of had them patch my own tires versus replacing them) which would have cost me $25 to patch. I bought each tire for $75 each!! They said they could put my old tire back on since they did not have one to replace it. I told them to give me a second to figure out what I was going to decide (2 mins later) they magically found a tire to replace the one they had sold me. I leave once again and 20 mins later my *passenger front tire* was airing out slowly, I took it somewhere else and to my surprise it had a nail in it too!!! Coincidence I think not! Clearly we all know what happened. Be careful ladies!!!

they make me expend $ 1.600 dollars on my car and they didn't fix i went back for warranty and they…read moredidn't found the problem the last thing they told me was. i have to change couple parts on my car the new cost another $ 1.600 dollars that's to much for me with them i lost time and money the mechanic people they have don't have enough experience

Great service all around! I had gotten an alert for a low…read morepressure tire, and they were able to take my car in the morning of. By 1pm they had gotten to examining my car and found a nail in the tire. The report they give is very meticulous in detailing the damage, and George at the front desk was happy to go through the report with me. They ordered a replacement tire and were able to get my car fixed by 6pm! For the entire service, I felt the pricing was really fair, and George was super helpful for the entire visit. They also have warranty on their tires, which is super reassuring. Hopefully I will avoid having any future nails in my tires, but in the case I need more repairs done, I will absolutely be coming back!

On multiple occasions Winkler's has provided service on several family members vehicles and we all…read moreagree Winkler's is an outstanding, automotive service venue, firstly, because of the outstanding service expertise provided, and secondly, Center Manager DANNY and Associate DESTINY are so personably welcoming, thoughtfully patient listeners and communicate about the service details with great clarity! And their Lobby, restrooms, and service area are clean and organized.

went there to get an inspection, i'm a hispanic male 20yr and i drive a subaru wrx. as soon as i…read moregot out of my vehicle, a worker straight up said "no, don't even think about it" when i looked his way. i walked to another worker there , he wasn't as rude. but i just don't get why their customer service is horrible. are the white old guys there racist? does anyone else have an experience like this?

I brought my car in for an oil change and when I picked it up the interior reeked of cigarette…read moresmoke. The office also smelled so strongly of cigarettes that it was hard to stand inside to drop off the car or pay.

My wife and I are seventy seven years old. We have "seen it all". RAC is by far the BEST…read moreautomotive facility we have ever used to service our cars, both high end and mid level vehicles. Jeff and Marcus are honest, professional and knowledgable about a wide range of automotive matters. When we take a car to RAC to be serviced, we know the work will be completed properly to maintain the car in top condition. We have never had to take a car back for a re-do Each visit, RAC does a full inspection of the vehicle and tells us what work is necessary and what issues need to be monitored for future consideration, They never recommend work which is not necessary at the time the vehicle is brought in for service. And although not required, the staff loves my wifes "goodie" package as extra compensation for a job well done!

I've had two disappointing experiences with them in the last month. I reached out and asked them…read morefor quotes for specific, well defined, repairs. They required that I bring in the car for their evaluation. Fortunately, a shop around the corner, K&G Auto provided a quote and did the repair and it turned out perfectly. I'm not even going to bother with Rockville Auto Clinic again. It seems like they want to get you in there without a quote so they can start work and charge what they want, after you are stuck there.

Mr. Cho very pleasant, knows his stuff and business... Thru…read moreand through....Great mechanic....

Simply the best. We trust Mr. Cho, he is the most honest person. Always does a comprehensive job…read moreand charges fair rates.