I bought a nice Lincoln MKZ for my son and he loves it. I have no complaints. Everything went…read moresmooth.

They provided all weather mats, window tint, clear film paint protector as well as a lifetime oil…read morechange with Toyota...Blade, Kelly and Ricky helped me out with my new vehicle...

They fixed my car twice. They are very honest , fast , and let u know what's going on every…read morestep. They won't tell you something needs replacing if it don't !!!

buyer beware!!! do not trust alan's used car lot!!! sells junk that will not last but instead will…read morecost you a ton of $$$... even if the problem can be fixed. liars!!! thieves!!! untrustworthy!!

worse dishonest car dealer ever! I bought my son a gokart here. huge mistake. sit down with the…read moreowner. he tells you all the good warranty and a whole bag of chips. The gokart was missing parts. they promise they will get the parts but never heard from them. tell me its 3 months warranty. 1st week already having problems. would not start. take it back to them for repair like 3 times. each time it get worst. and each time owner made excuse that its not under warranty. I end up paying for repair. next day break down again. turn out they have a non license mechanic repair my go kart. Open my go kart beyond repair without asking my permission on what the cost of repair is. they end up could not fix it. sent it to some ATV repair place. sit there for months! turn out. i found out this crook dealership is not even license to sell ATV!!! HE is a used car dealer. My advice to everyone that buy a car from this place. Walk away don't buy anything from these people. but don't take my word for it.

Arrived and car i asked to view was not available. Drove from houston. They drove the car to me and…read moreforgot one the keys. They promised to send it to me....it's been five years and having only one set of keys just made me late to my Kid's ballgame...i'm still ticked. I called them about 20 times in the months after the purchase...nothing but a run around.

If you look at my review history and check ins, it's easy to see I am not just a car guy, but a…read morefanatic. In the last 15 years, I've purchased autos from Ford, Nissan, Mitsubishi, Honda, Audi, Volkswagen, BMW, Subaru and Acura. While purchasing those I've also visited lots for Mercedes, Volvo and Genesis, so to say I "know the dealers" in the area is an accurate statement. In this latest purchase of a 2024 Ford Mustang Dark Horse, I worked the deal remotely with the Team at Bolton and the experience was fantastic. I did finance a portion of the car and we did all of that remotely as well so I basically could drive over to the dealer (80 miles away), spend 20 minutes at the dealership going over a few things and I was on my way. I wish all auto purchases were this smooth. I'd highly recommended Bolton and a small fact I was given is that the salesman are not commission based, so they spend the time helping you find the right car and not just "a car they have that you can afford", which makes a big difference in the experience. Enjoy.

I recently went to Billy Navarre Nissan for service. I needed my oil changed and a tire rotation…read more They brought my car into the shop pretty fast so that was a plus. While im waiting the service advisor comes to me with a air filter that was filthy. I mean dirty as hell telling me that my air filter needed to be changed. Of course not aware that my husband had recently changed my air filter a few months ago. So they either pulled a dirty filter out of the trash or they just keep one on hand. I called my husband and he said no way that filter is that dirty. I get home he opens the hood and pops open the air filter compartment filter clean as hell. Not dirty at all. I should have taken a picture of that filthy filter they showed me. The fact that they tried to scam me and who knows how many others for another 50 bucks is just wrong. How many other people have they pulled that trick on. Finally they we're done with my car, I head outside to check things out. There is oil on the hood of my car and oil is running down the side of my passenger side. Not to mention dirty oil hands marks all over my interior. My interior is very light so I was not happy. Usually experiences are good bit this time was the worse experience ever and I will not be back. The filthy air filter that want mines was my last straw. That makes me question the work that has been done on my car. I had my brake rotors changed a few months ago and i ended up with a flat on my rear passenger tire. Once roadside assistance got there he removed my tire and mentioned that my brakes were dragging. I said thats impossible I just had my rotors changed. He replied those rotors ain't new. Its sad that you pray on people that trust you to do a job and take advantage of them. You lost a good customer

RACIST SALES TEAM! Went in with my mother and sister one day…read moreto look around. Sister is coming up on getting her first car and I got my newest car from this location not too long ago. Great sturdy thing and smooth transaction. My sister and I are born in Lake Charles and speak perfect English. However, as my mom was speaking to ME in her native tongue, the salesman POINTED a FINGER at my MOTHER'S FACE and said "NO, you speak English ONLY!" EXCUSE ME!!! My MOTHER can speak to ME in whatever damn language she pleases! ESPECIALLY IF WE ARE IN THERE TO BUY A CAR! We left nearly immediately. We did submit a complaint and never heard a response. No one ever reached out to us to remedy or apologize. Absolutely horrible, ignorant salespeople.