I visited Wausau Spinal Aid Center expecting a careful evaluation but left feeling that the…read moredoctor's approach was reckless and concerning. He said I could start treatment on the spinal decompression machine without reviewing my imaging beforehand, which I found extremely unprofessional--especially since that was what he intended to do on the first day of my consultation. He also performed tests on my spine without reviewing my imaging that I worked hard to compile and bring with me, nor did he care to ask about the timeline of my injury or surgery, which made me feel uneasy and tense throughout the visit and afterwards. The doctor was also very confusing to communicate with during the consultation appointment, often saying things that didn't make sense and difficult to follow, which added to my frustration and made me even more uneasy about proceeding with treatment. I was also concerned about how he could set the machine properly without reviewing imaging to know where to target. Later, I confirmed with the manufacturer that the areas I was most concerned about are not even directly accessible by this machine despite being misled by the doctor into thinking that they would be, which made me distrust the information I was being given even more. In addition, I was told I'd have to pay over $5,000 upfront for a full treatment package, with no option to pay per visit or try a single session first. The office staff were also difficult to communicate with, often unable to give clear information about pricing or the equipment, and seemed frustrated when I asked questions to better understand the treatment. Overall, the experience felt rushed, confusing, and focused on money rather than patient care. I left feeling anxious, tense, and very uncomfortable, and I would not recommend this clinic to anyone seeking a careful or trustworthy provider.

Great treatment and staff!! Feel better then I have is a long time. Appointments were on time…read more Staff was efficient and caring.