fast and convenient its family owned and the treatment is awesome no major stops they're Efficient…read moreI love how they treat me. my family travels to Salamanca and queretaro because they will work with you on anything. They also have shipping availability for your packages or gifts or or anything guve them a call hopes this post helps

We had a wonderful stay in the condo. It is conveniently located close to rear entrance and exit…read more The view of the ocean was beautiful and the sunset view could not be better. The balcony is a great place to relax and watch the sunset. The interior was nicely decorated and had all of the conveniences that we needed. Beds were super comfortable. Two large showers. Located really close to town, shopping, food, beach. We will definitely be back!

Excellent service. Arrived on time, was able to change return trip. Very accommodating.read more

Excellent communication and reasonable fare for driving from Stockbridge to Hudson, NY Amtrak…read more Received confirmation and driver arrived early at 530am for the 45-min ride and I arrived early enough to relax and wait for the 719am to Penn Station. Was best price for the trip versus others quoted. Driver was super polite and the ride was pristine - super duper clean-detailed! Highly recommended! *****

My visit was great! Italy is definitely on my list of travel destinations so I was excited to…read moreattend. L&B is located in a pristine new business park just off of 99. There office is tastefully decorated with comfortable seating. Feels more like a nice apartment than a business office. They provided refreshments that included wine, cheese, and crackers. The presenter spoke about Italy and answered our questions throughout the on-screen presentation. Very relaxed atmosphere. They offer GUIDED tours in Italy. I'm ready to pack my bags! :)

Thank you Excelsior for making my vacation to the Caribbean a wonderful experience! Dealing with…read moreExcelsior was a stress free and enjoyable experience for me. I received personable service and found the cost to be very reasonable! I certainly recommend them (Excelsior) to anyone looking to make their travel experience stress and hassle free!

Never ever will I book with this travel agency again!!! If you are thinking of hiring them please…read morebe careful and ask questions because they DO NOT volunteer the proper information to their clients. I went last spring (2016) and explained to travel agent that I had NEVER gone on a trip out of the country and I was needing help with purchasing a vacation package for my immediate family including my mother- it was actually her birthday gift. The agent-Avelina, sold us 5 tickets and I paid cash, she never informed us that there is TWO types of passports-- a CARD and a BOOK. She made copies of what we had and gave me the print out of the tickets and said "Perfecto todo esta listo" "Perfect everything is ready" 10 months later, we get to airport and they did not let my mother board because she has the wrong passport!!!! I called the agency and their solution was, leave your mother at the airport and go without her!!! my mom is 67 years old, not fluent in English AND with no car or way to get back to her house which is an hour away from the airport. Till this day they have done nothing to get me tickets. on the contrary they want me to pay an ADDITIONAL $3,000.00 dollars for new tickets. I originally paid almost $5000.00 for the tickets, I paid hotel in Paris, hotel in Madrid and rented a car. I also paid parking for 10 days at the airport to leave my car there. Who is going to reimburse me for all the loss???? Not Excelsior, they don't even want to pay for new tickets.....when I called them to inform them of the nightmare I was going thru at the airport she began making me feel like it was my fault that my mother didn't have the proper passport. I explained to her that was the whole purpose of hiring them, so they could tell me what I needed!!! Avelina has insulted me and made me feel completely dumb. No one should ever, ever have to go through such a horrible experience. I was looking forward to this trip, it was suppose to be a once in a lifetime experience and instead it has caused so much headaches and tears.

Perfect service in their Sprinter Van to and from the airport. On time. Courteous. Helpful and…read morefriendly. We had lots of people and lots of luggage. The whole experience was one I would gladly repeat.

We were fortunate to meet Cenk last fall as we had booked a ride to the airport to travel to…read moreEurope. Since that initial trip, Cenk and/or his wife have picked us up to and from the airport, driven us to HGO, and last evening to my 70th birthday celebration. Cenk is always on time and knows the ins and outs of Bush Intercontinental Airport; navigating the terminals and ongoing construction. His cars are beautifully maintained and he always remembers the car and music genre that I prefer. For a special occasion, he makes it extra special. For my birthday dinner last evening, he greeted us with a birthday popper and confetti and at the end of the evening when we were on our way home had a customized birthday song playing. I already have several more bookings with Cenk over the next few months. He is great at making you feel comfortable so that you can enjoy your trip with him. I recommend BlackLuxe Ride for a more personal and professional experience than an Uber or Lyft ride!

Wael helped us book plane tickets to Egypt and I could not have asked for an easier process. He…read morewent above and beyond at helping us compare different airlines and gave us some great recommendations. He booked our seats and made sure we had a bassinet for our infant which is usually very difficult to coordinate with the airline we choose. I very highly recommend! Will definitely be using their service again in the future.

This is an amazing service. Travel agent will help choose best seating and provide full…read moreinstructions. Staff available 24/7 by texting, what's appropriate