On occasion we ask Barbara for assistance with our business accounting software. She is always…read morewilling and ready to take the time to assist us. A very sharp and knowledgeable lady.

We reached to this CPA for help with our 2016 taxes after the initial CPA made a lot of mistakes…read moreand we received a notice from the IRS we owed them $3900. Ms. McNary sent in a letter and documentation as to why we disagreed. She had done a quick calculation that showed we were owed even more money by the IRS. The IRS responded by dropping our amount to $2200. This all started the very beginning of June 2018. Couldn't get her to return phone calls or emails. Now it is the end of December 2018 and we just received another IRS notice that they have charged us an additional $2000 in penalties and interest because for the last 6 months Ms. McNary has NOT taken care of filing our amended return. She has created more financial distress for us by dragging her lazy feet and not getting our amendment done. We will now be going to H&R Block because at least they will do the amendment right away and maybe we can start cleaning up this mess. We have filed a complaint with the BBB and the North Carolina State Board of CPA's. We are pushing for her to pay that extra $2000 since it is completely her fault we got charged with it, because if she had done our amendment in a reasonable and timely manner, those charges would not exist. Do not use this uncaring and unremorseful lady.

Outstanding group of above and beyond people. Without a doubt they fire on all cylinders and…read morequickly resolve any issues. I Highly recommend them for all your insurance needs. Nope I'm not related or friends with anyone at State Farm. They just made me feel as though I am.

Wish I could recommend but I just can't. Paid in for twenty years. When I had a claim, I ended up…read morehaving to do everything through corporate. All I got locally was shrugged shoulders. After it was all said and done, I went shopping for someone who does more than sell policies.

A friend referred me to Samuel. He was able to get me rates on my homeowner's policy and combined…read moremy auto policy to save me over $1,000/ year! And the coverage is better than I had previously. Samuel was great to work with. He made the transition really easy. Highly recommend him!

If you want to have great assistance and on the spot answers to your insurance questions then this…read moreoffice can't be beat. This team has been so helpful for my needs and straight forward in their approach. I would highly recommend!

Horrible! This is the laziest insurance agent I have ever encountered. I had my insurance with…read moreanother State Farm agent for all of my adult life and when he retired, all of our accounts were farmed out to other agents. I had always had such a great experience at my former office. This office however is the worst. You cannot get help with anything! Also, they are very unprofessional and the girl who is his right hand gal is rude, hateful and has the largest lack of professionalism I have ever seen. She obviously has no education and certainly should not be in a professional environment. Actually neither of them should be. He is the epitome of the shady "insurance guy". Run away from this agent! There are other agents in the area who care about their clients, are professional and deserve your business!

After my grandmother passed, I was having extreme difficulty getting her homeowners policy…read morecancelled and one put into my name. Finally, I gave up on the original company and called Guidelight in Waynesville. Kamil got back to me immediately, reviewed the old coverage, went through every detail, and ran multiple options through multiple companies for a new policy. He explained them and guided me through the pros and cons of each until I arrived at a decision I was comfortable with in terms of coverage vs. cost. He met my bank's deadline for proof of insurance before the others even bothered to call me back. I appreciate this attention to customer service - it's almost impossible to find these days. Thanks Kamil!

Charles Wolfe's State Farm office is the best. They make understanding insurance easy. Most…read moreimportantly, they are knowledgeable, kind and friendly. We have used them for 15+ years even though we live 100 miles from Sylva.

Very helpful, friendly and knowledgeable. Couldn't ask for better service/advice. Inquiring about…read moreauto insurance. Compared current rates and potential rates

Michelle G, thank you for great customer service!!!! I was in a bind and Michelle came to the…read morerescue! I've been with State Farm since the 80"s and I'll never take my business anywhere else.