So, I had been hearing about 5.11 for some time now, well I finally made it over there. The…read moreselection is nice, depending on what you are looking for. They have a limited stock on some things, and then great selections on others. The bad, if you go in there expecting customer service, forget about it, there was only one guy working and he pretty well stayed hid behind a display leaning on the shelves messing with his phone. I think if my intentions are to go in and drop almost $200 on a belt, I expect some customer service, and I shouldn't have to solicit it, either. He looked up on occasion but then right back down to his phone. Sales people shouldn't be allowed to carry their phones while on the floor. If they were set on burning a potentially loyal customer into someone who will never come back, congratulations, you did it.

From the owner: 5.11 Tactical manufactures gear for every mission. Whether you are law enforcement, firefighter,…read moreems, military or looking for innovative durable solutions, 5.11 makes gear for you. Choose from a wide range of men's and women's apparel, backpacks, footwear and every day carry accessories.

Kirstein is amazing. She's very good at what's she doing. She helped me transformed my shop. Highly…read morerecommended!!

I came in to place an order and I got my items in a timely manner. Definitely recommend this place…read morefor your design needs!

Always a great experience. Staff friendly and knowledgeable. Good selection of products.read more

So, I don't care to go here much, but I had to, I wasn't looking forward to the typical abuse you…read morereceive from employees as you shop there, but today was different, I had to go. So I found the section I was looking for and stopped a young lady to ask for either someone to move the totes, obviously just unloaded from a truck, or if I could get a pallet jack so I could do it. She did not reply with the usual, " not my department, I'll call someone", no, she laughed and said she wouldn't let me do that, I was a customer, so I found what I wanted, she offered further assistance and she was so helpful when her coworker walked up I told him how she helped me find my balls and how happy I was. Dynasty, is the definition of what customer service should be. She found my balls, offered more help, when I saw her again later, she smiled huge and asked if I was still okay or if she could help me further. How cool is that? Totally unexpected from an Academy employee. Thank you Dynasty! Keep up the great work!!!

Came to Academy Sports to get a Texas Longhorns sweatshirt. I was absolutely SHOCKED that they did…read morenot have ANY here. There were a handful of Texas shirts but no sweatshirts. There were GENEROUS options for Texas Tech and Texas A&M. After this disappointment, I decided to wander around the store and heck out what else they had to offer. I found some woman's mesh shorts for $7.99 that I was SUPER EXCITED FOR! (The pair of Champion ones I was wearing have to be about 20 years old and the elastic is so loose.) I was so ready to retire these and get some new ones. Only problem... so there were 2 styles: 6"mesh basketball ones (with a draw string) and "shortie" mesh shorts (shorter in length and no draw string). I decided that the "drawstringless" ones were more comfortable and searched the rack for my size. Literally ONE pair out of the hundreds of shorts in a plethora of colors. ONE PAIR. ONE LOUSY PAIR. I got them but REALLY would have appreciated more options. I don't know if they were changing over stock or what but there were tons of pallets of merchandise in the aisles. It was a little difficult to maneuver around. As for the staff... definitely not very friendly or helpful. The girl in the fitting room literally said 2 words to me and then continued to interact with another worker WHO WAS TRYING ON STUFF. Then, waiting in line, there was ONE register open (and 4 workers behind the registers). Ok? There was a customer service register open but the girl was chatting with another employee while I stood waiting my turn for a few minutes. Finally, who calls me up? The customer service girl. Couldn't she have called me up and not had me wait. THEN while she was checking me out, she was still having the conversation with the other employee instead of having any interaction with me... the CUSTOMER! Very bizarre. Just felt like the workers were more interested in chatting with other employees than helping customers. So the 3-Stars is because it is good that there is a sporting goods store here in Midland. Not happy with the selection of merchandise or the customer service.

We have done business with Unifirst for 5+ years, and it has been a constant fight with incorrect…read morebilling, Unifirst losing shirts or pants, and getting the correct credits given at the time of billing. I constantly am hounding them to take people off of our billing that have been GONE for months, but we are still getting billed for them. We stayed when our contract came up for renewal the first time, because our rep at the time was fantastic and always was on top of things that needed to be taken care of. Unfortunately, after renewing, we have had several other reps and the service is less than desired. Today, as an example, several things were marked for credit by the rep, but only a portion of it was applied to the total. When I talked to him about it, he said it was too late to fix it and would add the credit to the next bill. OK, but the problem is, this is an ongoing issue and I have already been told this before. I audited our account for all of 2023 to current (I did not have the time or energy to go back further) and found over $3000 in credits that are due to us. I have even sent this into their billing department and higher ups. Their answer was that the rep has to take care of it. His answer, I can't credit past bills. I am so tired of having to double check their work and keep spreadsheets of all the discrepancies on every bill, with no results. This is like being tied to the Mafia, because in order to get out of the remaining time on the contract, we would have to pay 10's of thousands. When our contract is up, we will not renew this time.

The worst uniform company I have ever been involved with. Do not like people over six feet tall,…read moretook away my extra tall shirts(I am a mechanic and need the extra length) and just said o well. A lot of the other employees are missing uniforms weekly. Do not use!!!!!