We have been here for three years and I am very happy and satisfied with Carisbrooke. The…read moremaintenance people are always pleasant, very understanding and helpful even if the task is a simple one. They never make you feel like you are bothering them. The time from when I write the maintenance request until it is taken care of is almost always the same day and many times within a couple of hours. The property outside is also well taken care of. In the winter, I have never had to worry about the snow and ice. It is always taken care of. They provide doggy poop bags around the property and they have a dog area where the dogs can run around. We don't have any dogs, but there are many here. We have never felt unsafe because they are always on leashes. The residents are also friendly and kind. The property manager is also very helpful whenever necessary. We just renewed our lease for another year and plan to be here for a long time.

A current review may be helpful to prospective renters - The attention to detail begins when…read moreentering the property. The tattered American flag is never lowered or replaced. The "convenient" location is a LOCKED gate (by Carisbrooke) to the many stores and restaurants that abut the property. "On-site maintenance" is one man who is shared with multiple locations and lives over an hour away. And ... don't call after 4:00 - it's never an emergency. The heat is shut off April 1st, and the Air is shut off on September 1st-weather isn't a factor-it goes by the maintenance schedule. So on those 80 degree September days - no air - you need to go out! General cleaning for this 100+ unit building is done by one person only Monday to Friday. No matter the weather, you will walk into 3 "wet floor" signs - the residents move them for walkers, wheelchairs, carts, etc. Common halls are vacuumed once a month, glass doors and elevators cleaned mostly once a week and common trash at entries are overflowing by Saturday. You will walk thru trash on Monday morning getting to your car. The interior common windows have NEVER been washed. The fitness center is a room, with posted hours, no restroom or access to water (most of us pay for a gym). The TV is not connected to service. The resident function room and the common bathrooms are locked to residents the game room and library have been removed. For $75 per month you get under cover parking. Most residents park there M-F after 5:00 p.m. and all weekend for free. If you pay for a spot , it's your job to ensure someone in your spot is towed (that is not a maintenance call or an emergency). The property manager does park closest (because they can easily slip out the back door to avoid the residents) - that spot is not available to lease. The building is externally secure, however, any correspondence from the property manager (which oddly is more than a couple times a month) will be taped on your door. Its an easy way to tell which apartment has no one home. The security cameras are used against you ie.- "break down the box, you're on camera", etc.) Because everything is locked after office hours, there is no community - you walk in, go to your room and leave when you want to have fun. Essentially, you pay adult prices and are treated like an impoverished child!

Overpriced townhomes. When we first first moved in, it was reasonably priced. Every year they will…read moreincrease your rent. For us, it started at $100.00, then it moved to $150.00. Insanity! If you have issues, they are very slow in responding. And if you have neighbor issues, they will ignore your concerns. We had a neighbor that kept smoking. We told them about a half dozen times. Nothing was done. They said, we asked them and they told us they were not smoking. Unreal. It only stopped bc that tenant moved out! Lastly, when it snows, they make everyone move their cars in a rushed manner. They will even bang on your door if you don't come outside right away. And while they are plowing, everything is in a literal disarray. It makes living at Socha unenjoyable. Save your money and look elsewhere.

I moved in Sept almost 2 years ago and I love it here beyond anything I've seen they were fast on…read morefixing a leak, they were always sweet and polite when I needed anything from them. They keep the grounds extremely clean and they are doing a update on the shutters as we speak so the place looks up to date and we'll kept. They rent is not to high compared to other places around so I am so happy here. Thank you socha for such a great job.

This company is A Plus Plus! Very responsive and accommodating. All employees we have dealt with…read moreare so knowledgeable especially Sam! Installed a water heater and new toilet. Also checked and schooled us on other items! Very knowledgeable and courteous. Our experience was exceptional!

university heights isn't what it used to be. new management is awful. there's a problem with…read moreunfair rule enforcement. a lot of people that work here live here. they play favorites and don't follow the rules themselves. management allows them to do whatever they want. these people let their dogs defecate on the property and NEVER clean it up. They speed through the parking lots. they let their friends get away with not moving for the plow...but, they give stickers to the car right beside it...enraging! they let their dogs pee on the front door steps. many people (everyone i talk to, and thats everyone) here are fed up and will not be renewing their leases. they'll probably sent an angry email to us residents because of this review. this place stinks.

I relocated from Texas to NH this week and had to do my apartment hunting online. University…read moreHeights Apartments were highly recommended so I applied and got accepted. During the application process, the staff was incredibly professional and friendly. When I arrived this week, the property had been bought by a new management company and they new staff has been one of the best I've ever experienced. I cannot praise them enough. They really care about the residents feeling at home here. I needed help with something when I moved in and maintenance was done within the hour. Even the maintenance staff is incredibly polite and professional. I felt completely welcomed and appreciated. This is what apartment living should be like!!! The apartment is spacious and the views are incredible. I'm excited to call University Heights home!!!

We have had two flooring projects done by Rugs, Rolls & More this year - our kitchen and a…read morebathroom. Both turned out great! Very pleased with all aspects of our experience including the resolution of a hiccup (which means a lot). We have more floors to cover and will certainly be going back.

This is a personal, small business, and we were thrilled with their customer service and product…read more We had new carpeting installed on the entire second floor of our home. Everything went well! Highly recommend!

Dave really treated us right. spent time with us and found out about what we needed. Then the…read moreprice came and even though I had not told him we had been shopping the sales at the box stores his price was a little less on a nicer product for our situation. Josh did the install and my wife was so happy we chose Wilders. we will be getting some carpet in the spring after this wood project went so well!

My girlfriend and I went on a tour looking for a unit to rent and Michael brought us on a tour and…read morewas very nice and helpful. Answered all of our questions professionally. It is a very nice community. We are looking forward living there.

The property has recently been renovated and is absolutely gorgeous. I love the hardwood floors…read more The ground are well maintained and there is plenty of grass area for hanging out and having outdoor picnics. The gym is also great and always very clean. The office staff members Jessica and Kelly are incredibly helpful and always very nice. They both made the move very easy and comfortable. The maintenance team is great and answer work orders very quickly. I am happy we picked this place to live!!

This place had started as a temporary fix for myself and my best friend and roommate when we hit…read morehard times and were basically homeless for a week. it has now become a long term fix for a really competitive rental market and job loss etc. it is clean, the management and ownership is top notch, and it is a quiet neighborhood, and safe environment.. right across from a church with stores in walking distance for convenience!